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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. The biggest challenge for companies when it comes to operational excellence is siloed behavior. Recall how the U.S.

Industry 297
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Why HR Needs to Be a Marketer

In the CEO Afterlife

HR’s product is the corporation’s human resource , the people required to build the product, produce it, sell it, ship it, invoice it and service it. Wal-Mart promises low prices, every day. Wal-Mart people can’t deliver that promise without a super-efficient operation. Within every successful brand is a core promise.

Marketing 173
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Resilience and the PanAm Flight 73 Hijacking - by Nathan Magnuson

Nathan Magnuson

A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. What a waste of an experience that was acquired at a high price if it cannot be employed to benefit others! Human Resources (4). December 10, 2012. Categories.

Open-book 293
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Is Cooperation The New Efficiency?

Lead Change Blog

I depended on the operators in our computer facility to do what I needed, when I asked them to. He asked me to present a particularly touchy employee relations topic to the operators because I had such a good relationship with them. I don’t feel like I ever paid a price for what could be perceived as impertinence.

Cooper 150
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Is Business a Combination of Sport and War?

In the CEO Afterlife

The tactic that works best to defend or build share in the short term is price cuts or special discounts. The new economy doesn’t operate that way. The 100% boundary can get crowded and those obsessed with winning or defending their territory often resort to non-strategic tactics. Be forewarned, this tactic destroys profits.

Sports 228
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Strategy for Non-Strategic Leaders

In the CEO Afterlife

When I was on the ‘hot seat’ and in the line of fire as a CEO, I constantly dealt with pressing day-to-day issues such as bringing in the quarter, forecasting erratic commodity markets, reacting to predatory pricing, and stressing over sales shortfalls and excess inventory. Squeaky wheels get the grease. Squeaky wheels get the grease.

Strategy 196
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Book Review: “Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage” by Scott Keller and Colin Price

The Practical Leader

In Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage Keller and Price reinforce the decades of accumulating research showing that roughly 70% of organizational change programs fail. Central to that high failure rate are huge shortfalls in developing the “soft skills&# of leadership and culture.