The Horizons Tracker

OCTOBER 13, 2020

Already we’ve seen retail demand falling to unprecedented levels, with reduced mobility also causing demand for oil to plummet. They then attempted to control for various factors that might influence workplace performance, such as the region the firm was based in, the size of the workforce, and the industry the company operated in.

Short-term 114

Short-term Long-term Survey Leadership Styles 114

HR Digest

NOVEMBER 4, 2020

The purpose of servant leadership, according to Kathleen Wilson-Thompson, Executive Vice President and Global Chief Human Resources Officer at Walgreens Boots Alliance, Inc., In my 17 years at Kellogg, I held positions ranging from Legal, to Operations, to Senior Vice President of Global Human Resources.

Human Resources 52

Human Resources Globalization Crisis Health Care 52

HR Digest

FEBRUARY 9, 2024

The Walgreens Boots Alliance leadership just announced three new members for its executive VP team with the aim of improving its healthcare services and strategy, which includes Elizabeth Burger Chief Human Resources Officer (CHRO), Mary Langowski President for the U.S. With 12,500 locations in the U.S.

Execution 52

Execution Chief Financial Officer Team CFO 52

HR Digest

AUGUST 30, 2020

Outdoor equipment retailer, Patagonia has announced that it will shut down its headquarters, offices, stores and distribution centers for Election Day, as it had previously done in 2016 and 2018. Apple is providing up to four hours off with pay to its retail and hourly employees, according to a Bloomberg report in July.

Company 52

Company Retail Human Resources Report 52

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 14

Retail Chief Executive Officer Supply Chain Operations 14

Strategy Driven

JULY 27, 2017

Human resources management is all about striking a balance between encouragement, rewards, and sanctions. It renews interest in their task and keeps them engaged with your operation. If your business operates in the retail sector, you should invest in sales technique training.

Training 50

Training Bottom-up Budgeting Long-term 50

Strategy Driven

NOVEMBER 2, 2015

He is the founder of The Potential Project – a leading global provider of corporate based mindfulness solutions operating in 20 countries. Rasmus has a Master’s degree in Organizational Development & Adult Learning and degrees in Philosophy and Human Resources. Gillian is a Partner with The Potential Project Australia.

Products 50

Products Productivity Strategy Covey 50

Harvard Business Review

DECEMBER 6, 2010

Today, the guild mentality persists within companies, where functions such as marketing, sales, finance, IT, human resources and R&D all have their own area of special expertise. It can rapidly build demand, which reinforces the relationship with retail grocers. But Frito-Lay stocks its own products.

Operations 15

Operations Competitive Advantage Supply Chain Retail 15

You're Not the Boss of Me

OCTOBER 31, 2010

They are also imposed to provide structure in organizational settings that support the work and build a broad framework within which individuals are free to operate and contribute. As they often say in retail stores about handling merchandise, “ If you break it you own it”.

Maturity 50

Maturity Blog Merchandising McCarthy 50

Harvard Business Review

FEBRUARY 8, 2012

To deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative and compliance activities. Bring people into HR with extensive operational improvement experience. Scibelli himself came from the retail sector.

Process 15

Process Compliance Operations Human Resources 15

Harvard Business Review

NOVEMBER 26, 2012

With Black Friday behind us, Cyber Monday upon us, and retail's make-or-break season in high gear, many of us are interacting more than usual with front-line service employees. That gives the organization more resources, which it can use to improve employee and customer satisfaction even further.

Retail 9

Retail Heskett Franchising COO 9

Harvard Business Review

SEPTEMBER 4, 2015

Bureau of Labor Statistics , the two largest occupations in the United States are retail salesperson and cashier. Retail employees typically receive their work schedules one or two weeks in advance and even those schedules can change at the last minute. In 2014, the median age of a retail salesperson was 35.

Retail 8

Retail Operations Price Merchandising 8

Harvard Business Review

JANUARY 25, 2012

You might think that the corporate human resources function doesn't have much of a role in improving business processes, such as product development, operations, customer service, or distribution. In addition, they possess two key traits: Deep operational experience. But I've found that it does.

Human Resources 15

Human Resources Operations Maturity Compliance 15

Harvard Business Review

FEBRUARY 15, 2012

Usually, if you search, there are opportunities in your current job and at your current level to display your ability to drive change, even if you are in a support function like finance or human resources.

Innovation 18

Innovation Merchandising How To Proposal 18

Harvard Business Review

SEPTEMBER 3, 2015

Executives have a choice in how they run their operations. But the employee-centered way is a better way — even in low-cost retail. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. respectively.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

MARCH 29, 2018

The relentless rise of online retailers has led to deep soul searching among brick-and-mortar retailers to find ways to compete. The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions.

Retail 8

Retail Products Productivity Cost 8

Harvard Business Review

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. Walmart has perhaps the best physical distribution and retail network in the world. It needs to be competitive on digital channels, sure.

IT Strategy 15

IT Strategy Strategy Core Competence Price 15

Harvard Business Review

DECEMBER 21, 2011

Consider Lowe's , America's second-largest home improvement retailer worldwide, with revenue of $49 billion and more than 1,700 stores. Coco has a unique background because he's not a career HR professional; he started in operations at GE , where he was trained as a Six Sigma Black Belt process improvement expert.

Six Sigma 15

Six Sigma Skills Team Compliance 15

Harvard Business Review

SEPTEMBER 8, 2014

It’s now done by economists, data engineers, IT operatives, and anyone who has access to the data. These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. Human resources Information & technology Talent management'

Succession 14

Succession Human Resources Information Technology Software 14

Harvard Business Review

OCTOBER 23, 2012

What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. From the day he opened his first TV and appliance retail store in Richmond, Virginia, Sam understood that management means getting results through the efforts of other people.

McGregor 11

McGregor Human Resources Retail Taylorism 11

Harvard Business Review

DECEMBER 13, 2013

Technology, marketing, retail, HVAC, construction, and manufacturing pros. Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants. And more are joining every day. The list goes on.

Industry 14

Industry Retail Banking Brand 14

Harvard Business Review

JUNE 13, 2012

Another global retail giant, The Coca-Cola Company, has been celebrated for its water stewardship initiative. Greg Koch tells the story of how plant managers around the world have absorbed their connection to the communities in which they do business, and work hard to earn the "social license" to operate.

Organization 16

Organization Cooper Long-term McKinsey 16

Harvard Business Review

OCTOBER 24, 2014

In addressing the billion-dollar adherence problem, Vitality (since acquired by NANTHEALTH ) considered the interests of the players in the diverse ecosystem, including pharmaceutical companies, retail pharmacies, and health care providers. Operations. Human resources. These may involve new areas for the company (e.g.,

Products 10

Products Productivity Company Engineering 10

Harvard Business Review

SEPTEMBER 19, 2014

A large retail company wanted employees who were taking medications for chronic conditions to switch from picking up prescriptions at retail pharmacies to having prescriptions delivered to their homes by mail. Health Human resources Motivation Operations'

Retail 8

Retail Human Resources Outsourcing Short-term 8

Harvard Business Review

JUNE 8, 2018

That “little” privately-held business has grown tremendously since its launch and currently has more than 90 physical retail locations and a highly successful eCommerce business. Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins.

Retail 9

Retail Apparel Engineering Audience 9

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 14

Management IPO Diversity Long-term 14

Harvard Business Review

APRIL 20, 2017

For example, the Amazon Go retail store in Seattle has no cashiers or checkout lanes. Deconstructing the “job” reveals that the human still plays an important role. Others, such as requesting customer identification information and tracking the status of a delivery are optimally done with RPA.

Supply Chain 14

Supply Chain Outsourcing Call Center Organization 14

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. To affect changes in culture, some CMOs are partnering more closely with human resources.

P&L 14

P&L Banking Marketing Call Center 14

Harvard Business Review

MARCH 17, 2016

Important clues are emerging from a unique consortium of human resource executives and other leaders. This quadrant might include work where employees are colocated and the operations and workers are easily accessible through physical connections. How can leaders navigate this new digital work ecosystem?

Human Resources 8

Human Resources Technology Globalization System 8

Harvard Business Review

DECEMBER 6, 2017

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

Survey 9

Survey Retail How To Reis 9

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. But the role is becoming important in many other industries as well, such as creative arenas (for example, product design in retail) and communications.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

OCTOBER 9, 2013

That’s because either government regulations dictate joint ventures — for example, in the auto sector in China and multi-brand retailing in India — or because two companies believe they need each other’s complementary strengths, as in the case of AirAsia Japan. A llocate decision rights based on the context and logic.

Long-term 8

Long-term Airlines Guidelines Cooper 8

Harvard Business Review

OCTOBER 18, 2018

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly.

Case Study 15

Case Study Team CFO Merchandising 15

Harvard Business Review

SEPTEMBER 4, 2017

In The Good Jobs Strategy , Zeynep Ton, a professor at the MIT Sloan School of Management, demonstrates how the best retail companies align their customer value proposition with their operations strategy and their approach to human capital.

Human Capital 15

Human Capital Kaizen Agility Energy 15

Harvard Business Review

SEPTEMBER 4, 2015

Recent examples include projects at firms such as General Electric, Staples, and dozens of other Fortune 1000 enterprises that span functional areas from marketing to strategy to human resources to operations. Due to very low marginal costs of delivery, these services are available to even small and medium-size businesses.

Human Resources 8

Human Resources Bureaucracy Cost Wilde 8

Harvard Business Review

JULY 11, 2013

A cascading series of deadlines, operating systems, and reporting rules have to be arranged, tested, and communicated. But some of the businesses that would have been impacted by the employer mandate — in sectors like retail and food service — didn''t appear to be ready to comply with the law. Most large U.S.

Health Care 9

Health Care Parcell Politics Policies 9

Harvard Business Review

OCTOBER 23, 2014

Energy, agriculture, insurance, retail, human resources — no industry is unaffected. We’re also seeing some leading pharmaceutical companies — Merck Global Health Innovation , for one — investing and establishing operations to capitalize on new investments in advanced analytics.

Health Care 9

Health Care Pharmaceuticals Information Technology Supply Chain 9