Harvard Business Review

JANUARY 12, 2011

For it to be successfully implemented, your development project needs to be accepted into the operations side of the business. This hand-off is a time of high risk and often fails because general management, human resources, marketing, communications, and sales teams haven't been informed along the way. Don't under-communicate.

Innovation 16

Innovation Brand Project Storytelling 16

Harvard Business Review

AUGUST 10, 2015

That’s an important truth to assert in an era when smart machines are taking over so many tasks that were in the past human contributions, including not only manual but increasingly knowledge work. Southwest operates in an industry that has long been obsessed with asset utilization as the key to competitiveness.

Competitive Advantage 8

Competitive Advantage Storytelling Airlines Human Resources 8

Harvard Business Review

JUNE 8, 2018

The science of storytelling and brand performance. Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins. ” Of course, this type of real-time, one-to-one marketing is easier said than done. Insight Center. Data-Driven Marketing.

Retail 8

Retail Apparel Engineering Audience 8

LDRLB

NOVEMBER 12, 2012

We also should not be offended when operations leaders demand the details of the effectiveness of the initiatives we roll out. Nothing is more frustrating to an Operations Manager than having to fight its own HR Department while trying to get something done. HR Professionals must be “data storytellers.”

Ulrich 137

Ulrich Metrics Report Storytelling 137