Nathan Magnuson

FEBRUARY 4, 2013

Ironically, I had to travel to the opposite side of the globe before I invested the time to read what I have since considered the greatest leadership book of all-time: Carnegie’s How to Win Friends and Influence People. Human Resources (4). — 10 Comments. What Can We Learn From Dale Carnegie? Categories. Courage (1).

Leadership 213

Leadership Open-book Influence Training 213

Harvard Business Review

MAY 20, 2016

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Service increasingly was hit or miss, and Forbes Travel Guide issued a preliminary rating that would have docked the restaurant a star. Operations in a Connected World. And something was wrong.

Operations 9

Operations Hotels Finance Process 9

Women on Business

JANUARY 11, 2011

How great would it be if everyone would operate with the ultimate goal being love? Thanks 4 Women Entrepreneurs January 21st, 2011 at 8:19 pm Great post. I think showing love is something that will really come back to you in the end, even in the business world. Interesting thoughts. Thanks for posting.

Press Release 182

Press Release Fraser Discount PR 182

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images. ” Clearly, more is needed.

Cost 11

Cost System Management Franchising 11

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Human Resource Management : this is the management of the people you have hired. Human Resource Management.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JUNE 22, 2018

HCCI outsourced back-office operations — human resources, accounting, finance, medical transcription, radiology — to low-cost but high-skilled employees in India. Even with zero copays and deductibles and free travel for the patient and a chaperone for 1-2 weeks, insurers would save a lot of money.

Health Care 15

Health Care System Innovation Price 15

Harvard Business Review

MAY 1, 2013

Nimbleness and frugality, after all, remain critical to growth, and it''s been interesting to see that even as the economy slowly recovers, plenty of business travelers voluntarily and even eagerly share hotel rooms with colleagues. Companies need to carefully calibrate their travel policies according to their organization''s culture.

Hotels 9

Hotels Conference Travel Policies 9

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Advertising Sharpe 100

Harvard Business Review

MARCH 25, 2016

Meanwhile, Zenefits modernizes human resources workflows with slick software to replace outdated paper. So how might a hotel operator respond to the rise of Airbnb? Uber reliably provides cheaper and more convenient rides. Airbnb is similarly alluring — lower prices for more space than most hotel rooms. Who could resist?

Hotels 8

Hotels Price Tactics Operations 8

Harvard Business Review

OCTOBER 11, 2018

a cataract operation can cost $200 or less, compared with $3,500 in the U.S. Ascension saved 10%–15% a year by aggregating all of those contracts and negotiating from the strength of the combined operation. The savings to Ascension in supplies alone totaled about $1 billion, or 5% of total revenues.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

SEPTEMBER 27, 2011

Perhaps it's easier to start by discussing the pathologies of a dysfunctional Chief of Human Resources Officer (CHRO). If your CHRO travels only to accompany you, or keeps in touch with staff primarily through email or one-way communication such as videocasts, you've got a problem. How do you know you have the right person?

Metrics 15

Metrics Human Resources Attrition CEO 15

Harvard Business Review

OCTOBER 9, 2013

Who has the final say in functional areas, such as R&D, operations, and human resources, does matter. Given the differences between the expectations of the Japanese low-cost traveler and his counterpart in the rest of Asia, it may have been smarter for ANA to have retained the final call on those decisions.

Long-term 8

Long-term Airlines Guidelines Cooper 8

Harvard Business Review

JUNE 18, 2013

As economic conditions improve across Africa, these folks are the first to know and the first to scale up their operations.

Class 11

Class Globalization Banking Education 11

Harvard Business Review

DECEMBER 6, 2017

HMSHost , the largest provider of food and beverage services for travelers in North America, piloted its Engagement Training Program to help frontline managers provide authentic recognition to its employees, listen and solve problems, and deliver specific, actionable feedback to their teams.

Survey 8

Survey Retail How To Reis 8

ExactHire - Leadership

SEPTEMBER 2, 2016

To a new employee, changing jobs is a “new business” operating in a new environment with different conditions. The roadblocks you should try to identify are resource issues, process and procedural issues and potentially other individuals. You must be aware of your weaknesses and competitors in the market place.

SWOT 52

SWOT Analysis Succession Short-term 52

Harvard Business Review

MARCH 16, 2011

For example, at Kenya Women Finance Trust , we were intrigued to hear about the "marriage counseling" its human resources department offers to the newlyweds among its women employees. Finding the success stories out there, celebrating them, and spreading the practices behind them can be part of that.

Microfinance 15

Microfinance Diversity Banking Entrepreneur 15

LDRLB

SEPTEMBER 24, 2012

An artist is an artist, but may also be a father or mother, a student, a traveller, a lover, a questioner, or anything that any other human might be. Engaging talent cannot be done from an off-site corporate headquarters where HR leaders rarely interact with operational leaders. a painter, sculptor, graphic artist etc.).

Human Resources 158

Human Resources Loyalty Project Long-term 158

Harvard Business Review

FEBRUARY 5, 2015

Unlike marketing, manufacturing, human resources, and other functions, a good strategy should cover the entire activity system of an organization. Strategic alignment is the responsibility of an organization’s top executives versus those in charge of marketing, manufacturing, human resources, or other functions.

Blue Ocean Strategy 8

Blue Ocean Strategy Strategy Execution Supply Chain 8

Harvard Business Review

NOVEMBER 2, 2015

At such moments, smooth operations and efficient processes are no substitute for an engaged, motivated employee with the instinct to do the right thing. A hotel in San Francisco where I worked previously lost a 5-star travel rating after an inspector gave us a poor grade for front-of hotel experience.

Motivation 8

Motivation Brand Hotels Policies 8

Harvard Business Review

SEPTEMBER 7, 2011

I traveled a lot as a girl," Ana was saying. "My I love to travel. But our French operations are so minimal that we don't have openings for them. Ana put another card on the table: "I should probably tell you, Anton, that the head of the Brazil operations is trying very hard to bring me back there. My boys take after me.

Case Study 13

Case Study Chemicals ROI Engineering 13

Harvard Business Review

NOVEMBER 19, 2013

Masala has been at Kuoni, a leading travel services company, since 2007, and is known for frequently shaking things up. And it seems to be opening the door for new options that emphasize a deeply pragmatic approach to innovation, including mixing entrepreneurs and corporations. A Different Approach.

Innovation 9

Innovation Company Entrepreneur Constraint 9

Harvard Business Review

OCTOBER 2, 2018

Others lack the processes and operational capabilities to target them with personalized communications and experiences. At Hootsuite, the social media management platform, marketing and human resources executives collaborate to do this. Some companies don’t have the systems and technology to segment and profile customers.

Learning-by-Doing 12

Learning-by-Doing Short-term Participative Human Resources 12