Lead Change Blog

JANUARY 13, 2015

” I was selected to lead a large retail sales team of 2000+ employees with no Retail or sales background. I had a strong track record of success in human resources and call centers, but my highly experienced team was skeptical. Lay Out An Inspiring Vision. Karin Hurt says: “I’ve been that leader.”

Retail 150

Retail Morale Call Center Human Resources 150

leaderCommunicator

JANUARY 21, 2014

At a Los Angeles conference for human resource professionals, Mayer began speaking about Yahoo’s culture, but after a few minutes interrupted herself to address what she referred to as “the elephant in the room.” Yahoo CEO Marissa Mayer initially said via a spokesperson that the company does not discuss internal matters.

Armstrong 162

Armstrong Abell Policies Conference 162

In the CEO Afterlife

MAY 6, 2012

Johnson had launched Apple’s retail strategy and was the man behind the aggressive store expansion a decade ago. Leaders who have thrived within innovative environments hold the key. Incremental improvement isn’t an option; these leaders demand transformation. Last year, J.C. Penny instilled Ron Johnson as their new CEO.

Chief Operating Officer 202

Chief Operating Officer Chief Technology Officer CEO Innovation 202

Chart Your Course

APRIL 6, 2015

2 on the list, is the only retailer to make the chart, along with one company each from the insurance, transportation, energy and travel industries. Case Studies/White Papers Finding top talent Hiring Human Resource Management' Costco, at No. Not surprisingly, no fast-food companies made the list.

White Paper 100

White Paper Company Biotechnology Case Study 100

Women on Business

JANUARY 14, 2011

An answer to this was anything but obvious, and I struggled to find one shortly after my friend Katie and I were laid off from what were supposed to be dream jobs with an online shoe retailer. We knew that choosing the latter entailed taking, quite probably, the greatest risk in the face of an unstable economy; yet, in the end, we did anyway.

Fashion 124

Fashion Press Release Discount PR 124

Chart Your Course

DECEMBER 19, 2019

As an entrepreneur, it’s easy to feel like your online retail store has no chance of competing in such a competitive market. 96% of Americans have made a purchase online, with 44% of all sales claimed by Amazon.

Retail 130

Retail Entrepreneur Marketing Course 130

In the CEO Afterlife

MARCH 19, 2012

Dinosaur companies the likes of Campbell’s Soup who have been plagued by stagnation will have to break their paradigm with daring forward integration initiatives such as retail soup kitchens. Guess where that number is headed? Web opportunities will expand one-to-on marketing, negating middle-men. People will demand balanced lives.

CEO 204

CEO Competitive Advantage Teamwork Marketing 204

In the CEO Afterlife

DECEMBER 4, 2018

Videos of Black Friday frenzies and physical violence for retail goods open the audience’s eyes to our society’s obsession with material things. Others live in minimalist homes about the size of a typical bedroom. All these interviews occur while clips of America’s mass-consumption lifestyle are juxtaposed in the background.

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Ryan Film Stress Retail 168

In the CEO Afterlife

FEBRUARY 4, 2015

In America, several specialist retailers who limit their product scope continue to thrive in an environment dominated by 5,000 Wal-Mart stores. . Qualitative cultures are about the creativity, the ingenuity, and the innovation created by the human resource, not the financial resource.

Competitive Advantage 100

Competitive Advantage How To Human Resources Strategy 100

Lead on Purpose

DECEMBER 3, 2010

Whether you’re the platoon commander of an Army Infantry Patrol, or the Director of Human Resources, you’re still a leader. John Durfee is a Gulf War veteran and the marketing manager for Airsplat, the nation’s largest retailer of Airsoft Guns including Spring Airsoft Rifles.

Management 150

Management Stage-Gate Ethics Marketing 150

Women on Business

JANUARY 18, 2011

Katrina followed that initial success by branching out of her apartment and opening a retail store in Chicago just two-months after her chocolates launched in Neiman Marcus. The employees loved them, and the next thing Katrina knew, her chocolates were being sold in Neiman Marcus.

Press Release 133

Press Release Magazine Entrepreneur Discount 133

HR Digest

DECEMBER 11, 2018

More than 2,000 members of staff and customers of the UK retailer have launched a petition calling for an end to a culture of “forced hugs” and unwanted attention from the company’s founder. He'll want to brush this under the carpet,” the petition’s author wrote. But staff won't be ignored if thousands of us stand with them.”.

Human Resources 70

Human Resources Retail Resources Report 70

HR Digest

APRIL 9, 2020

facilities on May 4, barring any significant changes,” read the email from Tesla’s human resources department head Valerie Workman. Nearly 600,000 employees in the retail sector have been furloughed off in the United States. Some production has continued at the Fremont factory, with about some 2,500 workers continuing work.

Crisis 98

Crisis Human Resources Working Capital Operations 98

Strategy Driven

APRIL 25, 2021

Unless you own a business in the healthcare, warehouse, or retail industry, your best bet is to encourage instead of requiring employees to get the vaccine. An attorney, healthcare professional, and human resources expert are better positioned to provide fact-based information. Encourage Vs. Require.

Incentives 95

Incentives Policies Seminar Bottom-up 95

CoachStation

MARCH 7, 2016

CoachStation provides consulting and business advisory, coaching / mentoring and human resource related offerings. My career from that point has almost always been in leadership roles within the retail, hospitality, finance and contact centre industries in Australia and overseas.

Self-aware 146

Self-aware Ethics Tools Finance 146

HR Digest

DECEMBER 26, 2022

According to a survey by the Society for Human Resource Management , the most popular type of office holiday party is a luncheon or dinner (50%), followed by a cocktail party (27%) and a breakfast or brunch (23%). A survey by the National Retail Federation found that 63% of Americans attend at least one holiday party each year.

Wilde 52

Wilde Human Resources Retail Survey 52

Strategy Driven

JUNE 18, 2024

Rights of Disabled Individuals You might wish to let your supervisor or the human resources department know that you have an ADHD diagnosis if it interferes with your ability to function at work. An Individual Who Takes Risks Some persons with ADHD have two abilities: thinking creatively and being willing to take chances.

Energy 96

Energy Creativity Career Software 96

HR Digest

OCTOBER 1, 2021

More than a hundred years ago, Frederick Taylor’s Scientific Management laid the foundations for modern human resource management. If trends continue, we can expect VR training to replace traditional training methods in industries, such as retail, insurance, customer service, and safety training.

Trends 116

Trends Agility Bottom-up Attrition 116

In the CEO Afterlife

MAY 6, 2016

Loblaws , Canada’s largest food retailer, announced that they were discontinuing French’s ketchup, claiming that the new brand’s sales weren’t cutting it. Nonetheless, when a retailer with the size and clout of Loblaws makes a call like this, it is game-over for the supplier.

Retail 100

Retail Restructuring Brand Ethics 100

HR Digest

FEBRUARY 9, 2024

The Walgreens Boots Alliance leadership just announced three new members for its executive VP team with the aim of improving its healthcare services and strategy, which includes Elizabeth Burger Chief Human Resources Officer (CHRO), Mary Langowski President for the U.S. With 12,500 locations in the U.S.

Execution 52

Execution Chief Financial Officer Team CFO 52

HR Digest

NOVEMBER 4, 2020

The purpose of servant leadership, according to Kathleen Wilson-Thompson, Executive Vice President and Global Chief Human Resources Officer at Walgreens Boots Alliance, Inc., In my 17 years at Kellogg, I held positions ranging from Legal, to Operations, to Senior Vice President of Global Human Resources.

Human Resources 52

Human Resources Globalization Crisis Health Care 52

Strategy Driven

OCTOBER 27, 2021

Online retailer Zappos, headquartered in Las Vegas, Nevada, has a huge reputation as a fun place to work. Richard Danby, human resources director, said these and other social events are needed because employees work in units separated from each other.

Committee 101

Committee CPA COO Morale 101

Chart Your Course

APRIL 22, 2018

For instance, if a retail sales position in your area typically gets a dollar an hour over minimum wage, you will be figuratively shooting yourself in the foot if you offer less. A common mistake owners of small businesses make is to base a proposed salary on a budget rather than the reality of what people are getting.

How To 113

How To Tips Follow-up Discount 113

The Practical Leader

NOVEMBER 30, 2022

He’s like the high IQ, low EQ, dehumanizing retail/technology global VP who joined us (and met the Canadian leadership team for the first time) at a strategic planning retreat a few years ago. We could really push this further and make the same argument for “human resources.”

Human Capital 69

Human Capital Human Resources COO Engineering 69

The Horizons Tracker

OCTOBER 13, 2020

Already we’ve seen retail demand falling to unprecedented levels, with reduced mobility also causing demand for oil to plummet. It’s widely accepted that the economic fallout from the Covid-19 pandemic will be substantial.

Short-term 117

Short-term Long-term Survey Leadership Styles 117

HR Digest

AUGUST 30, 2020

Outdoor equipment retailer, Patagonia has announced that it will shut down its headquarters, offices, stores and distribution centers for Election Day, as it had previously done in 2016 and 2018. Apple is providing up to four hours off with pay to its retail and hourly employees, according to a Bloomberg report in July.

Company 52

Company Retail Human Resources Report 52

HR Digest

JANUARY 6, 2022

For example, over the past several years, we’ve implemented paid family leave and paid parental leave, as well as extended paid sick leave to part-time retail employees so our employees never have to choose between work and taking care of their own health, a new child, or a sick parent or spouse. Tracy is responsible for LS&Co.’s

Human Resources 52

Human Resources Diversity Resources Retail 52

CEO Insider

JULY 31, 2024

PDD Holdings, the online retail giant established by Colin Huang, China’s second-richest billionaire, is currently embroiled in a crisis following vendor protests in Guangzhou against perceived mistreatment on its global e-commerce platform, Temu. On Tuesday, the company’s shares fell by 3.5%, resulting in a $1.6

Magazine 52

Magazine Retail Crisis Globalization 52

ExactHire - Leadership

MARCH 10, 2022

Hospitality and retail are notorious for their low retention rates. Once upon a time, human resource professionals spent most of their time hiring, managing benefits, and increasing workplace safety. Of course, these workplace values make working in human resources more exciting and more rewarding than ever.

Process 52

Process Metrics Human Resources Software 52

HR Digest

OCTOBER 28, 2020

Only 58% of Americans said they expect to celebrate Halloween this year, down from 68% last year, according to a National Retail Federation poll of more than 7,600 U.S. Close-up of unrecognizable woman sitting at table and cutting eye on pumpkin while making jack-o-lantern in workshop.

Human Resources 52

Human Resources Workshop Retail Morale 52

HR Digest

DECEMBER 5, 2022

Welcome to the painful world of human resources where AI tools may take over work from professional hirers who are currently facing the axe. Layoffs that began in tech are now spilling to retail and beyond. As layoffs hit tech, professional recruiters are forced to rethink their careers. Recruiting: A Bellwether Career?

Engineering 64

Engineering Industry Software Tools 64

You're Not the Boss of Me

OCTOBER 31, 2010

As they often say in retail stores about handling merchandise, “ If you break it you own it”. And second, be prepared to accept the consequences that may come from circumventing or defying rules There is always the chance that circumventing a rule can cause grief for someone else, some where else in the organization or outside it.

Maturity 50

Maturity Blog Merchandising McCarthy 50

Strategy Driven

NOVEMBER 2, 2015

Rasmus has a Master’s degree in Organizational Development & Adult Learning and degrees in Philosophy and Human Resources. She has worked across a range of industries including retail, government, transport, oil and gas, and human services. Gillian is a Partner with The Potential Project Australia.

Products 50

Products Productivity Strategy Covey 50

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 11

Retail Chief Executive Officer Supply Chain Merchandising 11

Strategy Driven

JULY 27, 2017

Human resources management is all about striking a balance between encouragement, rewards, and sanctions. If your business operates in the retail sector, you should invest in sales technique training. This is a lot more than ensuring that they turn up on time and that they stay as long as they are meant to.

Training 50

Training Bottom-up Budgeting Long-term 50

Strategy Driven

SEPTEMBER 2, 2011

Product-service movement at retail levels. Human resources development. Downtime rates and meantime between downtimes. Meantime between billings and collections. Product-service movement at business-to-business levels. Product-service movement in the aftermarket (resales, repeat business, referrals, followup engagements).

Budgeting 50

Budgeting Planning Strategic Planning Competitive Advantage 50

Harvard Business Review

NOVEMBER 26, 2012

With Black Friday behind us, Cyber Monday upon us, and retail's make-or-break season in high gear, many of us are interacting more than usual with front-line service employees. That gives the organization more resources, which it can use to improve employee and customer satisfaction even further.

Retail 8

Retail Heskett Franchising COO 8