HR Digest

OCTOBER 1, 2021

More than a hundred years ago, Frederick Taylor’s Scientific Management laid the foundations for modern human resource management. The rise of SaaS and cost-effective HR tools and technologies has helped HR professionals properly measure KPIs and employee performance. Learn key HR trends to stay ahead of the curve in 2022.

Trends 116

Trends Agility Bottom-up Attrition 116

Women on Business

JANUARY 18, 2011

Katrina followed that initial success by branching out of her apartment and opening a retail store in Chicago just two-months after her chocolates launched in Neiman Marcus. The employees loved them, and the next thing Katrina knew, her chocolates were being sold in Neiman Marcus.

Press Release 133

Press Release Magazine Entrepreneur Discount 133

Strategy Driven

JUNE 18, 2024

Web Design and Development: The creative, analytical, and technological talents required for web design can work well together. Rights of Disabled Individuals You might wish to let your supervisor or the human resources department know that you have an ADHD diagnosis if it interferes with your ability to function at work.

Energy 96

Energy Creativity Career Software 96

CoachStation

MARCH 7, 2016

CoachStation provides consulting and business advisory, coaching / mentoring and human resource related offerings. My career from that point has almost always been in leadership roles within the retail, hospitality, finance and contact centre industries in Australia and overseas. It’s massive!

Self-aware 146

Self-aware Ethics Tools Finance 146

The Horizons Tracker

OCTOBER 13, 2020

Already we’ve seen retail demand falling to unprecedented levels, with reduced mobility also causing demand for oil to plummet. Technology matters – More and more of the workforce consider themselves to be digital natives, so working from home is no big deal as they have the skills to do so.

Short-term 114

Short-term Long-term Survey Leadership Styles 114

The Practical Leader

NOVEMBER 30, 2022

He’s like the high IQ, low EQ, dehumanizing retail/technology global VP who joined us (and met the Canadian leadership team for the first time) at a strategic planning retreat a few years ago. We could really push this further and make the same argument for “human resources.”

Human Capital 69

Human Capital Human Resources COO Engineering 69

HR Digest

JANUARY 6, 2022

For example, over the past several years, we’ve implemented paid family leave and paid parental leave, as well as extended paid sick leave to part-time retail employees so our employees never have to choose between work and taking care of their own health, a new child, or a sick parent or spouse. Tracy is responsible for LS&Co.’s

Human Resources 52

Human Resources Diversity Resources Retail 52

HR Digest

DECEMBER 5, 2022

Welcome to the painful world of human resources where AI tools may take over work from professional hirers who are currently facing the axe. Layoffs that began in tech are now spilling to retail and beyond. As layoffs hit tech, professional recruiters are forced to rethink their careers. Recruiting: A Bellwether Career?

Engineering 64

Engineering Industry Software Tools 64

ExactHire - Leadership

MARCH 10, 2022

Evolving technology, burgeoning job sites, a shrinking labor pool and the widening skills gap are just a few of the reasons hiring is a lot tougher than it used to be. Hospitality and retail are notorious for their low retention rates. But the work of developing those workplace assets falls on human resources.

Process 52

Process Metrics Human Resources Software 52

Strategy Driven

JULY 27, 2017

Human resources management is all about striking a balance between encouragement, rewards, and sanctions. If your employees are using outdated techniques, technology, and modalities then they could be harming your business. If your business operates in the retail sector, you should invest in sales technique training.

Training 50

Training Bottom-up Budgeting Long-term 50

HR Digest

MAY 2, 2019

Helena Gottschling: Even with the onslaught of new technologies, it’s still people that drive innovation, creativity, engagement and, ultimately, business value – all the things that set one company apart from the next. Helena Gottschling is RBC's Chief Human Resources Officer (CHRO) with global responsibility for Human Resources.

Banking 45

Banking Human Resources Career Diversity 45

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 14

Retail Chief Executive Officer Supply Chain Operations 14

Harvard Business Review

DECEMBER 10, 2012

Closely related to Sales Linguistics is the accelerated trend of sales force language specialization based upon the following strategies: Industry verticalization focus (finance, government, retail, etc.) Your solution might be purchased by the information technology department and used by accounting and human resources.

Trends 21

Trends Analysis Politics Technology 21

Harvard Business Review

JUNE 1, 2012

For example, go beyond "meeting customer information needs with computer solutions" by noting your deep knowledge of how to do that in a specific industry, like retail, or your experience with a particular computer solution technology, like integrating iPhone functions with a company website. How do you build your target capability?

Career 20

Career Human Resources Skills Retail 20

Harvard Business Review

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. Walmart has perhaps the best physical distribution and retail network in the world.

IT Strategy 15

IT Strategy Strategy Core Competence Price 15

Harvard Business Review

SEPTEMBER 3, 2015

But the employee-centered way is a better way — even in low-cost retail. In my research, I’ve found that retailers using an employee-centered operations strategy, which I call the good jobs strategy , have two strategic advantages. food retailers that publicly file with the U.S. Both ways can be profitable.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

APRIL 8, 2014

B&Q (winner of the 2006 “Age Positive Retailer of the Year” Award) says that it hires for soft skills , such as conscientiousness, enthusiasm and customer rapport, which senior workers also seem to show in abundance, while Home Depot famously looks to older store clerks for the experience-based know-how that customers demand.

Absenteeism 14

Absenteeism Human Resources Talent Management Short-term 14

Harvard Business Review

OCTOBER 30, 2015

I was there for a gathering of Human Resources executives, the third conference I have attended this autumn in which a central theme was the “technological revolution” and its implications for employment, education, and lifestyles. Those cheap train rides were a social technology.

Technology 8

Technology Drucker Taylorism Taylor 8

Harvard Business Review

SEPTEMBER 23, 2015

Like almost every other major industry today, banking relies on hugely complex, enormously expensive technology. I discovered that only one bank had a board member with some direct experience in technology and in that case it was as a sales executive. The truth is that many industries today employ outdated technology.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

SEPTEMBER 8, 2014

These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. Human resources Information & technology Talent management' The promise of big data means that we are likely to get better at prediction in the future.

Succession 14

Succession Human Resources Information Technology Software 14

Harvard Business Review

SEPTEMBER 5, 2014

Pregnancy is an event that changes otherwise stubborn purchasing habits, so retailers want to know about a pregnancy as early as possible. Human resources Information & technology Managing people' Would they be delighted or disturbed? Consider this object lesson from marketing. Beware Big Data’s Easy Answers.

Human Resources 14

Human Resources Report Information Technology Human Capital 14

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. We’ll teach you our technology. If you look at some of the companies with the strongest results and the best reputations, you’ll find that servant leadership is at the heart of them. We’ll teach you how to fly airplanes.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. We’ll teach you our technology. If you look at some of the companies with the strongest results and the best reputations, you’ll find that servant leadership is at the heart of them. We’ll teach you how to fly airplanes.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

OCTOBER 23, 2012

What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. From the day he opened his first TV and appliance retail store in Richmond, Virginia, Sam understood that management means getting results through the efforts of other people.

McGregor 11

McGregor Human Resources Retail Taylorism 11

Harvard Business Review

OCTOBER 16, 2012

It's rare to find a company using complementary technology across the entire data value chain. It's also likely that such information is hidden from the retail lending division tasked with rating the customer. Too often, mismatched technologies force algorithms to fly half blind. This is easier said than done.

Venture Funding 16

Venture Funding Price Technology Tactics 16

Harvard Business Review

MARCH 21, 2012

Thanks to technology, looking for a job today seems to require an advanced degree in data analysis. You'd more likely visit the website of a retailer that caters to your specific style and budget, then search for the type of shoes you want — the style, the price range and perhaps the color or heel height.

Directory 19

Directory How To Industry Follow-up 19

Harvard Business Review

JULY 15, 2013

Technology makes reviewing, refining, redesigning and revising both jobs and job descriptions as dynamic as a commodities trading desk. Just ask anyone working in the health care, financial services, automobile, retail, media, publishing, education, advertising, real estate or defense industries. Economy Hiring Human resources'

Human Capital 12

Human Capital Real Estate Human Resources Disruptive Innovation 12

Harvard Business Review

DECEMBER 13, 2013

Technology, marketing, retail, HVAC, construction, and manufacturing pros. Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants. And more are joining every day. The list goes on.

Industry 14

Industry Retail Banking Brand 14

Harvard Business Review

AUGUST 21, 2017

Some sample jobs included in the study were: retail cashier, customer service representative, registered nurse, sales professional, accountant, software developer, academic faculty, HR director, and physician. This feedback yielded a sample of data from 10,000 managers and 10,000 coworkers.

Reference 15

Reference Sample Retail Short-term 15

Harvard Business Review

MAY 3, 2017

And many CEOs we talked to, like Owen Mahoney of Nexon, agree that the CHRO is one of the most strategic roles someone could have: “Businesses grow or die based on the quality of their people, so the human resource executive role is arguably the most strategic in the company.

Quinn 15

Quinn Execution CFO Forrester 15

Harvard Business Review

APRIL 20, 2017

Leaders need a clear-eyed way to think about how these technologies will specifically affect their organizations. Start with the work, not the “job” or the technology. For example, the Amazon Go retail store in Seattle has no cashiers or checkout lanes.

Supply Chain 14

Supply Chain Outsourcing Call Center Organization 14

Harvard Business Review

JUNE 8, 2018

That “little” privately-held business has grown tremendously since its launch and currently has more than 90 physical retail locations and a highly successful eCommerce business. As we all know, Amazon has the technology to do this, but it’s proprietary and not available to retailers.

Retail 8

Retail Apparel Engineering Audience 8

Harvard Business Review

DECEMBER 21, 2011

My team would have people with deep functional knowledge and skills (strategy, sales, marketing, finance, and information technology) to align surrounding processes. Consider Lowe's , America's second-largest home improvement retailer worldwide, with revenue of $49 billion and more than 1,700 stores.

Six Sigma 15

Six Sigma Skills Team Compliance 15

Harvard Business Review

OCTOBER 24, 2014

In addressing the billion-dollar adherence problem, Vitality (since acquired by NANTHEALTH ) considered the interests of the players in the diverse ecosystem, including pharmaceutical companies, retail pharmacies, and health care providers. Human resources. It also took into account their roles in changing patient behavior.

Productivity 10

Productivity Products Company Engineering 10

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. These are jobs in R&D, technology, and other areas vital to a firm’s strategic direction, product development, and process efficiency.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

OCTOBER 23, 2014

It’s only recently, though, that advances in information technology have made it possible for predictive tools to access and manipulate big data, and to do so continuously — accelerating the generation of insights, and opening up opportunities to anticipate issues with unprecedented precision. Health Information & technology'

Health Care 9

Health Care Pharmaceuticals Information Technology Supply Chain 9

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 14

Management IPO Diversity Long-term 14