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These executives and their CEOs have been so preoccupied with the management mania of the day (years back it was TQM, then right-sizing and now Internet solutions) that their eye has been off the heartbeat of the consumer goods business. HumanResources. Afterlife: Fortune Magazine Contributor, Wannabe Novelist. Search My Site.
Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. This is not something that can be conducted alone by internal humanresources departments. Anyone who is unwilling to spend for quality is hastening company decline.
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