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Yale psychologist Irving Janis used the debacle to coin the term “groupthink,” which refers to a psychological drive for consensus at any cost that suppresses dissent and appraisal of alternatives. President Kennedy’s redesign of his decision making process has had enormous influence on today’s management thinking on leading teams.
Psychology Today suggests that the term was first defined by Yale psychologist Irving Janis in a 1971 issue of the magazine. Delving into matters of decision-making under stress, Janis strived to understand whether people were truly capable of ignoring their internal concerns in order to be one with the group.
Janis Christie/Getty Images. Before we formally submitted the handoff protocol to the unit’s policy management system, we evaluated the influence of the new protocol on patient recovery. This makes patient handoffs the most frequent and riskiest procedure in the hospital.
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