Harvard Business Review

NOVEMBER 7, 2023

Companies are starting to introduce generative AI-powered innovations into their processes, and to promulgate policies on how to use the tools safely. New generative AI-enabled tools are rapidly emerging to assist and transform knowledge work in industries ranging from education and finance to law and medicine.

Finance 28

Finance Tools Policies Education 28

Harvard Business Review

NOVEMBER 6, 2023

As AI copilots redefine work processes and business competition, questions arise about responsible innovation. From PwC’s ChatPwC to McKinsey’s Lilli, KPMG’s KymChat, and more, the surge of AI integration echoes historical inflection points like the internet’s global connectivity and the industrial revolution’s manufacturing shifts.

Consultative 26

Consultative Management Ethics Risk Management 26

Ask Atma

JANUARY 2, 2011

If the company management feels it is operating below this standard most of these practices can be self taught by studying them on the internet or visiting a bookstore. Informed Management [Experienced User or Management 2.0]. CRM has three principal objectives: Acquire new customers.

Management 40

Management CRM Objective Human Resources 40

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

MARCH 31, 2017

There is a tendency with any new technology to believe that it requires new management approaches, new organizational structures, and entirely new personnel. That impression is widespread with cognitive technologies — which comprises a range of approaches in artificial intelligence (AI), machine learning, and deep learning.

Supply Chain 8

Supply Chain Technology System Early Adopters 8

Harvard Business Review

OCTOBER 30, 2018

Having founded a data management company and worked with hundreds of organizations over the past 20 years to execute their information management and analytics initiatives, I’ve found the groups that are able to successfully utilize their company’s analytics technologies often take the following approaches: Build a team.

Team 8

Team Compliance Supply Chain Competitive Advantage 8

Harvard Business Review

SEPTEMBER 18, 2012

Technology changes rapidly and it's hard to keep up; it's difficult to keep track of global competitors; new regulations constrain our ability to take action; economic ups and downs make it impossible to plan; and the list goes on. For the next six months, the project team used that snowstorm as an excuse for why their project was delayed.

Succession 16

Succession Strategic Planning CEO Project 16

Harvard Business Review

OCTOBER 20, 2011

Armed with the art of the possible, innovators are seeking to apply disruptive consumer technologies to enterprise class uses — call it the consumerization of IT in the enterprise. Factor in new types of information management. Experiential and personal fulfillment systems will power the next waves of innovation.

Directory 15

Directory System Media Video 15

HR Digest

NOVEMBER 4, 2020

she quickly emerged as one of the world’s leading figures in the technology industry. and under your leadership, HP is known to have a diverse and innovative corporate culture. and under your leadership, HP is known to have a diverse and innovative corporate culture. This allows them to be more creative and innovative.

Diversity 98

Diversity Human Resources Crisis Innovation 98

Harvard Business Review

MARCH 27, 2013

Our research on identifying replicable templates for business model innovation shows that innovating how a company engages with its workforce is an often overlooked way of increasing business model performance. Today over 200 companies use LiveOps technology to support their multi-channel customer contact efforts.

Business Model 8

Business Model Meyer Airlines Call Center 8

Harvard Business Review

AUGUST 5, 2013

Increasingly, business leaders are driving transformation projects in areas like digital marketing, multi-channel sales, and product-content and customer-information management, pushing the CIO and IT organization to respond in new, faster, and different ways. Today''s CIO Needs to Be the Chief Innovation Officer.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

MAY 23, 2013

Couple the lack of transparency of marketing generally with the shock of new technology, and you get anxiety over information use that increasingly translates into calls for legislation or regulatory intervention. New laws aimed at specific technologies, however, are the worst possible outcome. It''s also misguided.

Morale 8

Morale Learning-by-Doing Technology Marketing 8

Harvard Business Review

JUNE 24, 2015

The f ive forces framework for strategy may be valid in one arena, blue ocean or open innovation in another, but each approach to strategy tends to be presented or perceived as a panacea. A firm can be the first to apply a new technology or to identify and address a major source of customer dissatisfaction or a latent need.

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

AUGUST 23, 2016

To combat this trap, managers must think about problems differently—engage in problem finding before problem solving— so they can see innovative solutions that can break through impasse.

Price 8

Price Micromanagement Delegation Cost 8

Harvard Business Review

JANUARY 11, 2011

These include: Vastly improved information systems: While electronic medical records are getting most of the media attention, the bigger breakthrough will be wireless and seamless information management of all facets of the hospital — medication, staff utilization and location, equipment availability, and more.

Six Sigma 15

Six Sigma Health Care Transportation Wireless 15

Harvard Business Review

MAY 4, 2017

These must qualify as “specialty occupations,” which typically require a bachelor’s degree (or the equivalent) and are found in fields such as science, engineering, information technology, medicine, and business. on H-1B visas, boost the economy by increasing innovation, productivity, and sometimes even employment.

Outsourcing 9

Outsourcing Engineering Skills Information Technology 9