Apple’s Dilemma: Balancing Privacy and Safety Responsibilities
Harvard Business Review
FEBRUARY 13, 2024
How should Apple CEO Tim Cook manage the tension between iPhone customers’ privacy and public safety?
Harvard Business Review
FEBRUARY 13, 2024
How should Apple CEO Tim Cook manage the tension between iPhone customers’ privacy and public safety?
Harvard Business Review
SEPTEMBER 18, 2023
Businesses are being impacted by a global skills shortage that is hampering manufacturing output and service delivery. In addition, the costs of producing materials, manufacturing goods, and providing services is rising due to labor costs.
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Harvard Business Review
SEPTEMBER 19, 2023
At its core, ID verification tools prove your information – name, address, age, phone number – is valid and linked to you. Many different technologies can be used to achieve that one goal. The author, the CEO of Mastercard, explores how the technology works, where it’s used, and the potential pitfalls of digital IDs.
Harvard Business Review
JULY 30, 2013
The old way was information management; the new way is information intelligence. The old way was IT systems management; the new way is platforms that enable new value chains and integrated ecosystems. The old way was cost management; the new way is driving business transformation and accelerating growth.
Harvard Business Review
MAY 1, 2023
Takeaways from a survey of more than 800 customer service reps.
Harvard Business Review
JANUARY 11, 2011
To combat these pressing issues, a number of hospitals across the United States are trying new approaches to managing their complexity — and with their progress a new paradigm for hospital management may be taking shape. Do you have other thoughts or experiences about how hospitals can be managed more effectively?
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