Remove Innovation Remove Insourcing Remove Operations
article thumbnail

Zappos and the Connection Between Structure and Strategy

Harvard Business Review

Intriguingly, some start-ups are coming up with characteristically innovative ways to tackle the problem. The new approach was very successful, and Zappos scaled it by insourcing operations to increase efficiency and by expanding the product line to handbags, eyewear, and other clothing, to benefit from economies of scope.

article thumbnail

Building a Software Start-Up Inside GE

Harvard Business Review

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. A design studio is geared for collaboration and innovation work with customers and partners. The first step was to hire someone to run it.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Among the approved recommendations were opportunities to save nearly $4 million in HR administrative cost by deploying more self-service technology supported by a shared services organization, nearly $8 million from insourcing second physician reviews of inpatient charts, and up to $3.5 Leading Health Care Innovation.

Cost 8
article thumbnail

Diversity & Leadership | N2Growth Blog

N2Growth Blog

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. link] Anna Smith “Let the attacks begin” – The number one source for innovation/change is pissed-off people (Tom Peters). Have a great Thanksgiving Sir. LeRoyD Amen! We are all biased.

Diversity 350