Harvard Business Review

MARCH 21, 2017

Improving the in-store experience, promoting omnichannel shopping and fulfillment options, and developing in-person service innovations are avenues that leverage its brand equity and core competencies — and they’re approaches that would put Amazon at a disadvantage. Walmart has held a low-price leadership position from its start.

IT Strategy 11

IT Strategy Strategy Core Competence Price 11

Harvard Business Review

DECEMBER 27, 2017

A new study from the Center for Talent Innovation (CTI) found that, according to the 2015 US government’s definition of disability , a significant portion of the white-collar workforce has a physical or mental impairment that substantially limits a major life activity: 30% of a nationally representative survey of 3,570 white-collar employees.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

OCTOBER 11, 2018

It’s a solution we discovered during our research in India, and involves breakthrough innovations that drive down health care delivery costs so much that the margins from serving those who can pay is more than enough to cover the costs of those who cannot. It also pursued process innovations that resulted in cost savings.

Health Care 8

Health Care Insurance Cost Price 8

Strategy Driven

JANUARY 24, 2011

Closing the Execution Gap : How Great Leaders and Their Companies Get Results by Richard Lepsinger If an organization can’t execute its plans and initiatives, nothing else matters: not the most solid, well thought-out strategy, not the most innovative business model, not even technological breakthroughs that could transform an industry.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

NOVEMBER 29, 2011

In her underappreciated book, The Innovation Killer , Cynthia Barton Rabe, a former innovation strategist at Intel, explains how "what we know limits what we can imagine." The term it used to describe its strategy was "retailtainment" — making it fun for customers to do business in an industry that was devoid of personality. "The

Banking 18

Banking Retail Open-book Creativity 18

Harvard Business Review

MAY 16, 2016

If innovation is a key strategic priority, does your organizational structure enable creative collaboration, risk-taking, and knowledge sharing? To maintain strategic alignment, a company’s people, culture, structure and processes have to flex and change as the strategy itself shifts.

Banking 14

Banking Strategy Film IPO 14

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Stay secure and boost innovation. Today, however, technology innovation is creating a drastic change — across all major industries — in the way customers want to interact with their suppliers. IT management Leadership'

CIO 8

CIO Technology Storytelling Short-term 8

Harvard Business Review

MAY 6, 2013

Increasingly, the CIO and IT must be seen less as merely developing and deploying technology, and more as a source of innovation and transformation that delivers business value, leveraging technology instead of directly delivering it. Define Your Strategy. Gary Hamel maintains that the key to future success is management innovation.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

NOVEMBER 17, 2016

Indeed, the company eventually announced its strategy to venture massively into cloud computing. Leadership is changing — fast. Our research paper in Entrepreneurship Theory and Practice shows that new CEOs indeed change a firm’s strategy and that this change tends to go into a more entrepreneurial direction.

CEO 8

CEO Letter Retail Strategy 8

Harvard Business Review

JANUARY 7, 2014

This month he’s publishing his second book based on the interviews: “Quick and Nimble: Lessons from Leading CEOs on How to Create a Culture of Innovation.” He talked with HBR about why a company’s culture is more important than its strategy — and some of the innovative tactics that CEOs have used to help create a high-performing culture.

CEO 12

CEO FAQ Restructuring Performance Review 12

Harvard Business Review

MARCH 27, 2014

Or does it focus on customer service and helping the business achieve its strategy? Leaders should consider what the business is trying to achieve and design metrics around areas such as innovation, stakeholder experience, risk mitigation, improving ways of working, and spending wisely rather than less.

Budgeting 8

Budgeting Objective Cost Globalization 8

Harvard Business Review

NOVEMBER 2, 2017

Nokia was so immersed in executing its strategy that it lost sight of its purpose. That purpose is bigger than the company itself, providing natural cohesion, and it demands expansive thinking, driving innovation and progress. Personal leadership is indispensable to operationalizing your purpose.

Strategy 14

Strategy Company How To Supply Chain 14

Harvard Business Review

APRIL 13, 2016

As United Rentals, the largest equipment rentals company, shifted its strategy to focus more on national customer accounts, it faced a huge forgetting challenge; branch managers needed to forget the fiefdom mentality. Above all, don’t ignore this challenge as you try to innovate your way to a new model.

Company 8

Company Licensing Incentives Construction 8

Harvard Business Review

AUGUST 21, 2013

Similar waves of innovative applications of technology (e.g., My friend Craig Bickel , Principal at IT strategy consultancy WGroup told me that: "While functional responsibilities will remain specialized, innovation, implementation, and value realization must be shared between the business and IT."

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

MARCH 12, 2014

But with the infrastructure and discipline in place, the company needed a leader who could drive innovation-based growth. When Microsoft’s competitors moved into Box 1 with innovative products for the Internet and later the cloud, Ballmer couldn’t drive the necessary innovation and change that Microsoft needed to keep pace.

Strategic Fit 8

Strategic Fit Rogers CEO Strategy 8

Harvard Business Review

MAY 27, 2015

We see ourselves as risk-takers and innovators. Over the last six years the federal government funded more than 50 new regional innovation “clusters,” and across America new accelerators and entrepreneurship boot camps are proliferating. Ecosystems for innovation and entrepreneurship support.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Harvard Business Review

NOVEMBER 17, 2017

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. Adam Pretty/Getty Images.

Execution 16

Execution Strategy How To Budgeting 16

Harvard Business Review

JANUARY 18, 2012

Recognizing that the company's command-and-control culture wouldn't work in the 21st century, he defined leadership as leading by values and created a unique collaborative organizational structure. Never confuse charisma with leadership. They are innovating in ways that create virtuous circles for a generation or more."

Globalization 16

Globalization Golden Parachute Short-term Long-term 16

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. Why is it that?

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

JULY 13, 2015

Expecting low-likelihood increases in profitability when the plan calls for little more than garden-variety cost-cutting implies a potentially serious mismatch; aiming for a breakthrough disruption would be a strategy that, if successful, would be likelier to achieve breakthrough financial results.

Goal 8

Goal Strategic Planning Objective Strategy 8

Harvard Business Review

OCTOBER 10, 2017

Tactical performance is how effectively your organization sticks to its strategy. The second type, known as adaptive performance , is how effectively your organization diverges from its strategy. Adaptive performance manifests as creativity, problem solving, grit, innovation, and citizenship.

Organization 13

Organization Tactics Call Center Metrics 13

Harvard Business Review

APRIL 4, 2014

During those nine months, Cellairis’ leadership had been distracted from their core business. Unlike a startup company, which is supposed to play with alternative strategies until the right one emerges, a midsize firm already has a strategy that is working. After nine months, AMP’d filed for bankruptcy. But they must learn it.

Strategy 8

Strategy Wireless Company Retail 8

Harvard Business Review

FEBRUARY 6, 2014

For finishers, he will have to change its treads—redirect its strategy—while barreling down a highway with no map for what lies ahead. When George Buckley served as CEO for innovative manufacturer 3M, he actively encouraged rising stars at the company to serve on outside boards, join quarterly analyst calls, and work directly with the media.

Bottom-up 8

Bottom-up CEO Strategic Fit Pharmaceuticals 8

Harvard Business Review

AUGUST 9, 2013

James Fallows has a lovely piece about why the moment is significant for journalism; Kara Swisher writes about what the Post didn''t see coming and offers Bezos some excellent advice; and (on our own site) Bill Taylor and Justin Fox explore new leadership and investment models related to the acquisition. So does it work?

Report 8

Report Film Loyalty Business Model 8

Harvard Business Review

JUNE 7, 2013

While every other player in the electric car space was focused on innovating individual pieces — vehicles, batteries, charge spots — Better Place''s strategy was unique in innovating the larger puzzle to deliver an affordable drive-anywhere, anytime solution. Innovation Strategy Transportation'

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8

Harvard Business Review

FEBRUARY 7, 2018

” That advice served GE well in shaping its portfolio of businesses and its strategy for many years, but it’s not clear to us that it is as relevant any more. It may, in fact, be a dangerous strategy in today’s business environment. They have pricing, product, brand, portfolio and corporate strategies.

Strategy 12

Strategy Mass Marketing Business Model Brand 12

In the CEO Afterlife

JUNE 8, 2016

Years later, it took on bigger players by introducing new innovative packaging to the market, and subsequently carving out a double-digit share when few thought it could be done. So we had to make sure our advertising was [intrusive], our promotions were better and to continually innovate with new things.”. Better Coffee” positioning.

Brand 100

Brand Brand Management Advertising Management 100