The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. This is a world that tries to overcome the innovator’s dilemma by learning new things even when their current strength remains powerful.

Competitive Advantage 61

Competitive Advantage Kaizen Technology Learning-by-Doing 61

Deming Institute

JUNE 30, 2020

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Leadership and Management. Note particularly the significant and profound difference between quadrants three and four.

Covey 69

Covey Deming Learning-by-Doing Six Sigma 69

Deming Institute

JANUARY 16, 2017

Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

JANUARY 5, 2017

Thankfully, I also had some very good managers who still fell victim to conventional wisdom management ideas, such as a store manager creating special sales incentives and contests that seemed silly and unnecessary. I had experience a bullying boss who didn’t listen to their employees.

Deming 46

Deming TQM Kaizen Class 46

Harvard Business Review

NOVEMBER 14, 2011

Who is the most influential living management thinker? That is the question that the Thinkers50, the biennial global ranking of management thinkers , seeks to answer. But, celebrating the very best new thinking in management matters for three reasons. Think of Charles Darwin, the ultimate disruptive innovator.

Blue Ocean Strategy 15

Blue Ocean Strategy Management Christensen Balanced Scorecard 15

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. As Fujio Ando, senior managing director at Chibagin Asset Management suggests, "Japan's consumer electronics industry is facing defeat. What are your views about continuous improvement and innovation?

Six Sigma 21

Six Sigma Kaizen Govindarajan Telecommunications 21

Harvard Business Review

OCTOBER 27, 2014

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

Middle Management 19

Middle Management Six Sigma Taylorism Taylor 19

Deming Institute

JANUARY 30, 2017

About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” A system doesn’t design itself and a system doesn’t manage itself. This also includes managers and leaders who are so consumed with fire fighting and bureaucracy that they are not able to spend time helping improve the system.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

SEPTEMBER 4, 2017

In research for our book, Time, Talent and Energy, my co-author Michael Mankins and I found that such investments do indeed pay off: The top-quartile companies in our study unlocked 40% more productive power in their workforce through better practices in time, talent and energy management. For knowledge workers, time is incredibly scarce.

Human Capital 16

Human Capital Kaizen Agility Energy 16

Harvard Business Review

OCTOBER 4, 2013

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. Through an innovation excellence framework. Innovative companies create an environment that fosters the right balance between current and future with “and thinking.”.

Technology 9

Technology Innovation Kaizen Chief Executive Officer 9

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen."

Six Sigma 15

Six Sigma TQM Kaizen Balanced Scorecard 15

Harvard Business Review

AUGUST 15, 2011

Though charmingly valuable, Kaizen and suggestion boxes are 20th-century productivity anachronisms. The team leaders and managers who oversee them will confront comparable demands on that auto-automation ingenuity. Twenty-first century smartphones and tablets create radically different expectations around workforce efficiency.

Kaizen 15

Kaizen Bottom-up Efficiency Technology 15

Harvard Business Review

JANUARY 3, 2011

Managing chronic illness, urgent and intensive care, and surgery involve even larger casts. Not only does the number of people make managing care delivery challenging, so do the interdependencies — what one person does affecting and being affected by what many others do.

Health Care 15

Health Care Kaizen McKinsey Operations 15

Harvard Business Review

JUNE 13, 2013

"Offers" usefully blurred categorical and cultural distinctions between "product" and "service" innovation. The more people talked, the clearer it became: "offers" was simply a better word and organizing principle for generating more innovative innovation scenarios. Language matters. Is that an opportunity?

Ulrich 12

Ulrich Kaizen Innovation Competitive Advantage 12

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

JUNE 21, 2016

He’s just trying to manage the chaos and avoid catastrophe. Founded in 1966, Norwegian quickly became an innovator in its field as the first company to offer round-trip cruises that nearly anybody could afford. An innovator? His mission has changed. There are plenty of signs that overload has arrived. Bottlenecks appear.

Company 13

Company IPO Price EBITDA 13

Harvard Business Review

MAY 5, 2016

Aggravated and depressed by the decline of their core memory business in the 1980s, Intel’s top management struggled for strategic clarity. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

AUGUST 5, 2015

These technologies and innovations make creating cultures of accountability more practical and transparent. Organizations that care about Kaizen , or the process of continuous improvement, and facilitating effective feedback will make “accs” a way to make sure that their people have the power to (self) improve.

Kaizen 8

Kaizen Self-aware Construction Compliance 8

Harvard Business Review

MAY 28, 2015

Crassly put, leaders and managers get knowledge and education while training and skills go to those who do the work. ” When I see just how difficult and challenging it is for so many smart and talented organizations to innovate and adapt under pressure, I see people who are overeducated and undertrained. That scares me.

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

JANUARY 21, 2016

In the past few weeks, three corporate innovation clients have moved to — or had their roles expanded to include — their company’s training function. As one remarked, perhaps ruefully, “Now I’ve got to get the people who actually do the work to innovate.”

Innovation 8

Innovation Company Kaizen KPI 8

Harvard Business Review

NOVEMBER 27, 2015

Where they fail, however, is at turning those ideas into actual innovations. Indeed, few creative ideas ever become innovative products or services. And yet too many managers see a lack of innovation in their companies and lament their teams’ “lack of creativity.” HBR Must Reads on Innovation.

Creativity 8

Creativity Team Kaizen Innovation 8