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Disruptive Change vs. The Small Steps of Kaizen (Maybe not Either/Or, but Both/And)

First Friday Book Synopsis

Here’s the description (from Wikipedia): A disruptive innovation is an innovation that helps create a new market and value network, and eventually disrupts an existing market and value network (over a few years or decades), displacing an earlier technology. Christensen. But I […]. Randy''s blog entries'

Kaizen 131
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5 Steps To Develop A Learning Culture At Work

The Horizons Tracker

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen, and takt time quickly spread throughout the manufacturing sector. The first-generation of the learning organization reached its nadir with the continuous improvement movement launched by W.

Osborne 117
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It's Time to Rethink Continuous Improvement

Harvard Business Review

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Similarly, Japan's automobile industry has been plagued by a series of embarrassing quality problems and recalls, and has lost market share to companies from South Korea and even (gasp!) the United States.

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Who Do You Want Your Customers to Become?

Harvard Business Review

Innovators betting on "out of the box" thinking or "faster, better, cheaper" innovation paradigms for success all too frequently find themselves — and their customers — disappointed. to "What does our innovation really ask customers to become?" This turns more traditional notions of innovation value inside-out.

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Who Do You Want Your Customers to Become?

Harvard Business Review

Innovators betting on "out of the box" thinking or "faster, better, cheaper" innovation paradigms for success all too frequently find themselves — and their customers — disappointed. to "What does our innovation really ask customers to become?" This turns more traditional notions of innovation value inside-out.

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Capturing the Innovation Mindset at Bally Technologies

Harvard Business Review

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. Through an innovation excellence framework. Innovative companies create an environment that fosters the right balance between current and future with “and thinking.”.

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The Case for Investing More in People

Harvard Business Review

Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. We know that great ideas that drive breakthroughs in productivity come from human beings with the time, talent and energy to innovate.