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We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. ” Welcome to the era of growth through innovation. Authenticity creates trust; trust is a must-have ingredient in the risk-taking recipe required for innovation.
We argued with him, citing our understanding of Deming and the modern quality approach, including the Taguchi loss function, as we had studied in our TQM class. Mark is also the Vice President of Improvement & Innovation Services for the software company KaiNexus. You might argue I went to the wrong business school.
To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen." Brad Power is a consultant and researcher in process innovation. No one has looked at things quite this way.
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