Harvard Business Review

OCTOBER 26, 2011

On the surface, social media and knowledge management (KM) seem very similar. Both involve people using technology to access information. Knowledge management is what company management tells me I need to know, based on what they think is important. We need to manage this. That can be quite messy.

Knowledge Management 17

Knowledge Management Media Management Participative 17

The Horizons Tracker

MARCH 7, 2024

. “As a result, people can learn a tremendous amount of information from someone who’s a newcomer or more junior person, who likely comes with different prior experience and knowledge.”

Mentor 118

Mentor Industry Process Participative 118

Harvard Business Review

JANUARY 4, 2011

I recently spoke to a group of Silicon Valley HR leaders and this question came up, along with the related matter of how to do knowledge management better. They asked how we do knowledge management at frog design, since we have studios spread all over the world and work in a diverse range of industries.

Knowledge Management 15

Knowledge Management Management Directory Learning-by-Doing 15

Strategy Driven

AUGUST 27, 2015

But this new world of Big Data is proving to be much more demanding and complex than expected, requiring companies not only to adopt different technologies, but also to make significant changes to their business strategy, internal skillsets, and organizational structures. It is a disruptive paradigm shift that most companies have yet to make.

CIO 50

CIO Technology CRM Competitive Advantage 50

Ask Atma

MAY 20, 2012

The benefit of this kind of team activity, is the opening of one’s mind, and shared creative stimulus, which fosters innovation. One part of fostering creativity and innovation is to accept the inevitable failures. In recreating your organization, the way you manage knowledge is crucial. These are just a few examples.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

APRIL 19, 2011

Sebell (mark@creativerealities.com), who are managing partners at Creative Realities, Inc. a Boston-based innovation management collaborative. We often ask executives to tell us about their biggest innovation failures. The head of R&D remembered it as a failure to properly market the innovation.

NPV 18

NPV ROI CFO Consensus 18

Harvard Business Review

MARCH 8, 2011

Too often new collaborative technologies — though intended to connect employees seamlessly and enable work to get done more efficiently — are misused in ways that impede innovation and hurt performance. Rob Cross is an associate professor of management in the McIntire School of Commerce at the University of Virginia.

Media 17

Media Innovation Efficiency System 17

Harvard Business Review

NOVEMBER 16, 2011

It served its purpose by raising awareness of a new set of technologies based on new principles of peer-to-peer discussion, openness, and cross-boundary communities. Indeed: the marketing organization has put social media technologies to work with very visible effect. We need to move beyond social media as a technology tool.

Media 16

Media Marketing Technology Short-term 16

Harvard Business Review

MAY 6, 2014

I’m also happy to note that this makes the case for open innovation even stronger. Open innovation projects (where organizations facing tricky problems invite outsiders to take a crack at solving them) always present cognitive challenges, of course. Collaboration Innovation Knowledge management'

Emotional Intelligence 13

Emotional Intelligence Proposal Innovation Knowledge Management 13

Harvard Business Review

JUNE 20, 2011

This theme popped to top of mind while working with a large professional services company that sees mobile technologies as their force multiplier. App management" is clearly becoming a form of knowledge management for the enterprise. Does your company, client community or innovation ecosystem have an App Club?

Management 15

Management Engineering Open-book Performance Review 15

Harvard Business Review

JUNE 27, 2016

A large high-technology company had established an innovation center in one of their U.S. Sara Vaerlander, Bobbi Thomason, Brandi Pearce, Heather Altman, and I observed what happened after the innovation practices were shared with the company’s Indian and Chinese counterparts. It made sense. Leaders from the U.S.

Innovation 14

Innovation Altman System Technology 14

Harvard Business Review

JANUARY 16, 2013

But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. It's in areas of the company such as knowledge management, innovation, communication, and better integration with the supply chain. To get the most out of social technologies, known collectively as Enterprise 2.0,

Media 12

Media McKinsey Supply Chain Telecommunications 12

Harvard Business Review

OCTOBER 4, 2013

In response, our team at the Global Health Delivery Project at Harvard launched an online platform to generate and disseminate knowledge in health care delivery. In business, PVCs are used for knowledge management and exchange across multiple organizations, industries, and geographies. Leading Health Care Innovation.

Globalization 11

Globalization Health Care Information Technology Chief Technology Officer 11

Harvard Business Review

JULY 21, 2011

One professional service firm told us how a senior partner sold only technology implementation services &38212; an area he was personally passionate about — to his clients in South America. The second approach is to salvage ideas or technologies that didn't solve the problem they were intended to solve. Rehabilitate a misfit.

Supply Chain 15

Supply Chain Sample Hedge Engineering 15

Harvard Business Review

JANUARY 10, 2012

In growth markets like Kenya and Malaysia, people needed to develop marketing and innovation skills. This is about using the technology of "business analytics" within the workforce, bringing vital statistics to the art of performance reviews. Another ripe area for innovation is knowledge management and the impact of social media.

Globalization 16

Globalization Human Resources Diversity Long-term 16

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 18

Storytelling Disaggregation Supply Chain Globalization 18

Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. Their strategic use of information technology (IT) presaged the dot.com boom of the 1990s when the Internet made this kind of online ordering commonplace.

Competitive Advantage 9

Competitive Advantage Management Information Technology Airlines 9

Harvard Business Review

MARCH 20, 2014

Innovation, a critical component to success for today’s companies, is about coming up with new ideas. That’s why companies go to great lengths to design offices that encourage spontaneous encounters , and why dense cities, where people can bump into one another on the street, are more innovative than sparser suburbs.

Conference 9

Conference Information Technology Knowledge Management Participative 9

Harvard Business Review

JUNE 19, 2017

To address this problem, in 2011 a group at Mayo Clinic led by the Department of Obstetrics & Gynecology launched an initiative to transform prenatal care from this medicalized model to an innovative wellness model. How the most innovative providers are creating value. Insight Center. The Leading Edge of Health Care.

Mayo 9

Mayo Health Care Information Innovation 9

Harvard Business Review

NOVEMBER 30, 2010

His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 15

Guidelines Education Telecommunications Emotional Intelligence 15

Harvard Business Review

SEPTEMBER 20, 2013

Content Innovation. Very importantly, they were able to avoid costly technology and implementation programs that would have surely fell short of usage and revenue expectations. The innovation consulting firm Innosight often refers to “$50 million in 5 years” as a reasonable target for a brand new business.

Execution 9

Execution Metrics Content Christensen 9

Harvard Business Review

APRIL 26, 2016

To spark innovation and ideation, employees often require information from a number of areas in real time. That is the finding of a study we conducted (financially supported by The SHRM Foundation) at HCL Technologies (HCL), a leading IT and software-development outsourcing company based in India. Innovation increased.

Mentor 8

Mentor Agility System Media 8

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. Innovate more effectively? reduced instances of teams playing four games in five days by 26%.

Organization 9

Organization Supply Chain How To Technology 9

Harvard Business Review

SEPTEMBER 5, 2013

Marissa Mayer, Yahoo''s CEO, ended the company''s work-from-home policy to foster a more collaborative, innovative environment. The team leaders could not offer more money, but they could offer employees opportunities to develop their careers, new technologies to work on, and new colleagues to work with.

Productivity 9

Productivity Products Peer Review Short-term 9

Harvard Business Review

SEPTEMBER 11, 2012

In search of a better solution, the airline turned to PASSUR Aerospace, a provider of decision-support technologies for the aviation industry. In search of a faster, cheaper way, Sears Holdings turned to the technologies and practices of big data. The technologies are new and in some cases exotic.

Management 10

Management Airlines Supply Chain CTO 10

Harvard Business Review

JANUARY 31, 2013

Second, to fully appreciate the forces at work in executive education, we need to complement this view with another body of theory from knowledge management. Education is basically that — knowledge sharing. Deep interactions , such as the case-based discussion pioneered by HBS, involves tacit knowledge sharing.

Education 10

Education Tacit Knowledge Execution Christensen 10

Harvard Business Review

AUGUST 31, 2015

A lot of companies use an ever-more-sophisticated array of online social tools in an attempt to connect their people, get a flow of ideas going, and spur innovation. Why is the goal of a more collaborative and innovative organization so elusive? Social and collaborative tools alone do not create a flow of ideas and innovations.

Letter 8

Letter Participative Wilde Consensus 8

Harvard Business Review

SEPTEMBER 29, 2016

The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

FEBRUARY 4, 2013

The technology employed in the seventies was a top-of-the-line sewing machine or a battery-powered forklift. Making the work output visible to all workers involved allows them to contribute by providing insight, identifying short cuts, including innovations and adding suggestions from their diverse experiences and background.

Market Segmentation 9

Market Segmentation Operations Project Report 9

Harvard Business Review

DECEMBER 26, 2017

Think, for example, of legal, tax and technology experts, or costly test equipment. radical innovation); Investments in initiatives whose benefits are contingent on everybody’s participation (e.g., In that case, it is more efficient to have a pool of specialists than to replicate these in each unit. Avoiding duplication.

Decentralization 8

Decentralization Efficiency Mintzberg Operations 8

Harvard Business Review

APRIL 19, 2019

Humans and machines can make each other better.

Knowledge Management 15

Knowledge Management Talent Management Technology Innovation 15

Harvard Business Review

SEPTEMBER 11, 2012

The explosion of data available to organizations today truly is extraordinary. Potentially, the streams of data coming just from social media and smart phones can help to predict shifts in the market, uncover fraud, explain customer behavior, and improve decision making like never before.

Webinar 8

Webinar Open-book Information Media 8

Strategy Driven

JUNE 16, 2023

The business world is about to witness a new era where transformative technologies like artificial intelligence, virtual reality, and 5G come together, opening up a world of possibilities. Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest.

Supply Chain 96

Supply Chain Loyalty Content Efficiency 96