Strategy Driven

APRIL 14, 2013

A growing number of organizations are moving toward having more pervasive Business Intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market.

Resources 50

Resources KPI Strategy White Paper 50

Harvard Business Review

MAY 30, 2018

For innovation-hungry legacy firms, partnering with a startup can be appealing. With apologies to Tolstoy, all happy start-up partnerships are alike; every unhappy innovation partnership is unhappy in its own way. They don’t seek to assess how well an innovation works; they try to measure how well that innovation works for us.

KPI 12

KPI Innovation Ries Banking 12

Harvard Business Review

NOVEMBER 25, 2013

Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be. Customers Decision making Information & technology' From Data to Action An HBR Insight Center. Are You Ready for a Chief Data Officer?

Due Diligence 17

Due Diligence KPI Loyalty Information Technology 17

Harvard Business Review

JUNE 1, 2017

” The more creatively, comprehensively, and innovatively these selves can be digitized, the greater the opportunity to help workers develop and deploy the optimal traits and qualities they desire. Tracking which selves deliver the best performance and outcomes could become a new KPI. This should not be seen as creepy or invasive.

KPI 12

KPI Directory Human Capital Self-aware 12

Harvard Business Review

FEBRUARY 28, 2017

As machine learning and AI algorithmic innovation transform analytics, I’m betting that next-generation algorithms will supercharge Pareto’s empirically provocative paradigm. For them, KPI stands for “key Pareto information,” not just “key performance indicator.” Everybody won. That must change.

KPI 8

KPI Analysis Innovation Engineering 8

Harvard Business Review

DECEMBER 6, 2013

A Center of Excellence model, where an internal unit leads and convenes efforts, can be effective for crafting a digital strategy, driving innovation, and developing guidelines. You can also identify a knowledge sharing goal as a Key Performance Indicator (KPI) of project success, alongside on time and on budget.

Guidelines 9

Guidelines Team KPI Business Objectives 9

Harvard Business Review

AUGUST 24, 2015

” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. At Amazon’s cultural core, however, data and meaningful analytics are fuel and enzyme for innovation and inspiration. Monitor workplace “affect” as thoughtfully and rigorously as business “effect.”

Metrics 8

Metrics Management KPI Follow-up 8