Remove Innovation Remove Management Remove Reis
article thumbnail

Unicorns Need To Be More Socially Responsible

The Horizons Tracker

However, research from Cambridge Judge Business School suggests that the pursuit of unicorns needs to be tempered with better governance to manage unintended consequences. Disruption has long been linked with innovation and reform through entrepreneurship, and it can be useful in some cases,” the researchers note.

Reis 65
article thumbnail

Sell Your Product Before It Exists

Harvard Business Review

When Eric Reis was popularizing the concept of an MVP, the guiding principle was to build and release a product with as few features as possible, and then use the market’s reaction to gauge how to refine the product. Coin has managed to test the market without ever actually releasing the physical product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business Review

They shared five key insights for employers looking to improve retention and engagement, including how to improve manager training, diversity and inclusion, and scheduling. The good news is that multiple employers are already innovating in these areas. Train frontline managers to support people and process.

Survey 8
article thumbnail

7 Steps to Deliver Better Customer Experiences

Harvard Business Review

They seemed to think that designing and managing the customer experience is a marketing function, as if the customer is only associated with marketing, and the store only with operations. billion public company, how many other organizations could be struggling to understand and manage customer experience appropriately?

Brand 8