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The CEB study found companies “where employees provide honest feedback substantially outperformed their peers in terms of 10-year TSR (Total Shareholder Return) from 1998–2008. Two factors stood out in particular: Openness of Communication – Employee perceptions of the extent to which managers encourage two-way dialogue matters.
“Unlike traditional metrics like TSR (total shareholder return), climate-linked incentives in the energy industry so far do not include evaluation against a peer group,” the researchers explain. “As Use actionable performance measures that reflect the added value that management can bring to influence them.
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