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How Likely Is Your Industry to Be Disrupted? This 2×2 Matrix Will Tell You

Harvard Business Review

For the former, we examined the presence and market penetration of disruptor companies; we also considered incumbents’ financial performance. For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack. One way is by reducing dependence on fixed assets.

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Megastores Want to Be Like Mom-and-Pop Shops… Sort Of

Harvard Business Review

To protect their advantage, forward-thinking national chains are combining their brand recognition and market penetration with a local approach. It takes organizational, cultural, and operational changes. There are other operational considerations. Marketing Operations Retail'

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Blockchain Could Make the Insurance Industry Much More Transparent

Harvard Business Review

However, even these commodity offerings can find ways to innovate and survive. As with all such innovations, a global standards war is under way. This will be toughest on the portions of the industry that are the least differentiated, where consumers often decide based on price: auto, life, and homeowner’s insurance.

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Jack Welch’s Approach to Breaking Down Silos Still Works

Harvard Business Review

Welch was convinced that the speed of globalization and technological innovation in the 21 st century would require companies to work very differently – with shorter decision cycles, more employee engagement, and stronger collaboration than had previously been required to compete.

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6 Reasons Platforms Fail

Harvard Business Review

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. For years Apple’s market penetration hung in the single digits. It’s not enough to open the door and set the table.