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For Marketers, All They Want Is Some Satisfaction

The Horizons Tracker

As data has become an ever greater weapon in the marketers’ arsenal, a range of metrics have battled for hegemony. According to a recent study from the University of Technology Sydney, it’s satisfaction that is the most prized of all. ” Key metrics.

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Online Shopping Isn’t as Profitable as You Think

Harvard Business Review

When I argue that e-commerce isn’t likely to destroy innovative omnichannel retailers , I typically receive passionate responses. Their economics greatly resemble those of mail order catalogs—in fact, many e-commerce businesses continue to use catalogs in their marketing mix—and they aren’t all favorable.

Retail 8
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Great Advertising Is Both Local and Global

Harvard Business Review

It has spawned more than 70 TV ads, hundreds of outdoor and print ads, and numerous other adaptations across the marketing mix. The company's "freedom within a framework" marketing philosophy epitomizes a successful glocal mindset and organizational culture and architecture. Coca-Cola has similarly embraced the glocal model.

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Making Sense of Owned Media

Harvard Business Review

We can see how content, community, and context come together in the owned media strategies of today’s most innovative marketers. RFID technology in the lift tickets track the locations of skiers and their friends on the mountain, and their times on the various runs. Marketing Media Social media'

Media 9