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Business metaphors often return to McGregor’s theory x and theory y of manager’s perceptions of workers. When the organization feels under or over its capacity (weak IT systems, management problems, short-staffed, fallen behind in the market, disruption), I say it is like a weight lifter on steroids.
She had “an ability with people” and a track record of bringing new models to market faster and at lower cost. Then-president of UAW Local 22 at the plant, George McGregor said Barra was “a people person, great to work with.” Innovation is always the product of teaming. Top-down leaders simply can’t get that done.
It includes Mary Parker Follett (1920s), Elton Mayo and Chester Barnard (1930s), Abraham Maslow (1940s), Douglas McGregor (1960s), Peter Drucker (1970s), Peters and Waterman (1980s), Katzenbach and Smith (1990s), and Gary Hamel (2000s). As a result, customers’ expectations are raised.
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