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Leaders Can’t Execute Strategy

Great Leadership By Dan

This has left a skills gap among today’s leaders that heavily contributes to the downfall of company attempts to execute their strategy, resulting in loss of market and shareholder value. Norton and their Palladium associates. Building engagement also requires empowering people to change/innovate their work processes.

Execution 211
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Adam Segal on “The Innovation Advantage”

First Friday Book Synopsis

Here is an excerot from Laura W. Geller’s interview of Adam Segal for the “True Tales of Fortune” series featured by strategy+business magazine, published by Booz & Company. To read the complete article, check out a wealth of other resources, sign up for email updates, and obtain subscription information, please click here. * * * [.].

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Performance Measurement

Strategy Driven

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62
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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO).

CIO 13
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Three Things that Actually Motivate Employees

Harvard Business Review

The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. As my HBS colleague Michael Norton shows in his book Happy Money , giving to others boosts happiness. Managing people Motivation'

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Why Facebook Should Worry About Tencent

Harvard Business Review

What’s really significant, though, is that by buying WhatsApp, Facebook has signaled its intention of taking on Tencent, China’s biggest Internet company, which is trying to become the global leader in the instant messaging market. Tencent enjoys the advantages of a giant social network as well as a history of innovation. million.

Norton 11
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So Long, Giant Check Ceremony: The New World of Charitable Giving

Harvard Business Review

Say goodbye to the glory of the “giant check” ceremony, the requisite Toys for Tots drop box, and the depressing ASPCA commercials: The ways corporations, marketers, and individual donors are approaching charitable giving is starting to change dramatically — for the better and worse.

Norton 13