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Navigator Newsletter #180

Chart Your Course

The amazing thing is there are lots of innovative employees who have great ideas, but most of them go untapped. Create a system to learn and apply new knowledge, trends and ideas through evaluation, study and innovation. Just imagine if Steve Jobs was your employee and he suggested this idea for a computerized tablet called the Ipad.

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Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

One way to demonstrate that link is to integrate employee engagement survey data with operational and financial metrics. By employing intuition (MBWA) + analytics (employee engagement and strategic alignment surveys), organizations can close the leadership gap to boost productivity, innovation and overall performance.

Survey 359
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Stop Numerator Thinking: Innovating Your Service Experience

Lead Change Blog

Numerator thinkers operate with an abundance mentality; denominator thinkers use a scarcity mentality. They cultivate, grow, innovate and invest. Or a monthly newsletter that was the talk of the break room? Pretty good service is not your ticket to avoiding the blade, innovative service is. Think about a great concierge.

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Perception is More Than Reality

Kevin Eikenberry

People tend to operate and behave in the world, based on what they believe to be true. So, if we want to communicate successfully, influence, or lead them, we must operate based on their perceptions. Let me take this idea one step further. their perceptions).

Workshop 192
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Keep the Corporate Purpose Alive.

Rich Gee Group

Here are some insights and action items to help maintain the alignment between daily operations and your corporate purpose: Express the Widespread Impact of Their Work Make the Connection Clear : Employees need to see how their work contributes to the bigger picture. This could be through internal newsletters, meetings, or informal chats.

Metrics 195
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Complimentary Resource – Improving Business Operation Performance With Innovations

Strategy Driven

Improving Business Operation Performance With Innovations. Learn how using analytics to guide a business operations function is the path to continuous improvement and achieving higher operational performance. Click here for more information on Improving Business Operation Performance With Innovations.

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When Are You Too Innovative?

CO2

Too Much Innovation? I have the privilege recently to work with a technology company that has one of their three core values as innovative. Are we too innovative? Sometimes, because it is a true operating value. An operating value is something we do without thinking about it. Technology and its role in travel 2.0