Harvard Business Review

JANUARY 17, 2012

And fortunes can reverse quickly if managers don't progress their multicultural understanding as markets continue to evolve. Note the recent stumbles in China of French grocer Carrefour , which had previously dominated other supermarket retailers in the country. Integrate multicultural insights into business decisions and strategy.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

DECEMBER 6, 2017

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

SEPTEMBER 27, 2017

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. Fast-growing consumer products companies such as Warby Parker, Glossier, and Dollar Shave Club are upending the traditional retail model, which depends on a manufacturer selling to a retailer that then sells to the end consumer.

P&L 13

P&L Fashion Media Agility 13

Harvard Business Review

MARCH 31, 2017

Both American Express and P&G are companies that have explored artificial intelligence over the years, and while the technology may have changed, the established yet innovative approaches that these firms take to incorporating new technologies and capabilities continues to evolve. Focus on the talent. Augmentation, not automation.

Supply Chain 8

Supply Chain Technology System Early Adopters 8

Harvard Business Review

NOVEMBER 23, 2016

The internet has dramatically changed the way companies operate. Today, innovations in digitization and robotization are quickly laying the foundation for another disruptive corporate transformation. The lessons to date on driving digitization and robotics suggest operating on a dual track. The Next Analytics Age.

Early Adopters 8

Early Adopters Short-term Long-term Compliance 8

Harvard Business Review

FEBRUARY 13, 2018

That’s why it’s imperative to step up and build the capability to innovate and be agile across the entire enterprise. From accountants to retail analysts to supply chain experts, functional specialists will need to know how to prepare and contextualize data. It’s nerve-wracking, frightening, anxiety-inducing.

Supply Chain 8

Supply Chain Content Agility Human Capital 8

Harvard Business Review

JUNE 3, 2015

The only way to thrive, or even survive, these managers conclude, is to find workers who can co-create value with customers and constantly improve operations. The Future of Operations. The implications for operational decision making can be pushed even further. The operations of the future must be adaptable and dynamic.

Development 8

Development Call Center Operations Health Care 8

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. McKinsey, Bain, and BCG are the management models here.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

HR Digest

JUNE 24, 2023

Understanding HR Analytics The Evolution of HR Management Over the past century, HR management has undergone a remarkable transformation, evolving from an operational discipline to a strategic function. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

JULY 13, 2017

Increasingly, our clients are coming to us as they realize that in order for these disparate initiatives to thrive, they need to undergo an end-to-end transformation, the success of which demands dramatic operational, structural, and cultural shifts. This type of leader typically has less general management breadth. Insight Center.

CEO 8

CEO Strategy Maturity Operations 8

Harvard Business Review

NOVEMBER 22, 2016

We’ve seen it happen already across manufacturing, food service, and retail operations. It’s important to recognize that we will inevitably automate parts of almost every job. As we move into the cognitive work arena, the idea will be the same: We’ll see automation of many predictable, scalable, and repeatable tasks.

Technology 8

Technology Education Analysis McKinsey 8

Harvard Business Review

MAY 31, 2011

One respondent in the food and retail industry notes a chaotic pattern of training and retraining just to "ensure we are able to meet basic customer needs." With each novel strategy comes a wave of enthusiasm to quickly build skills or acquire talent to execute it. Or do employees feel like they are just operating in the dark?

Team 12

Team Short-term Proposal Uncertainty 12

HR Digest

JANUARY 10, 2024

They include 5 domains: Shape the Future: Strategist Get Things Done: Executor Engage Talent: Talent Manager Build the Next Generation: Human Capital Developer Invest in yourself: Personal Proficiency These foundational competencies are the pillars of what any leader should know, be and do.

Ulrich 52

Ulrich Leadership Diversity Audience 52