Strategy Driven

DECEMBER 12, 2013

Contemporary information systems are blind to many of the key drivers of productivity and have consistently failed in their quest to integrate the diverse operations of a company. But a new generation of coordination tools is available, and the innovators of the world are using them. About the Author. Lock in and Engage Top Talent.

Products 63

Products Productivity Six Sigma Competitive Advantage 63

Strategy Driven

NOVEMBER 7, 2013

Historic innovation often comes during times of historic difficulty, as these breakdowns create the demand for something new to emerge. Ohno was then a student of Henry Ford’s industrial process designs and innovations, but these would no longer work given the circumstances in post-war Japan. Suppressing Innovation.

Ohno 50

Ohno Products Productivity Six Sigma 50

Strategy Driven

DECEMBER 5, 2013

Yet, despite the negative connotations, most companies still operate bureaucratically – insisting employees work inside of increasingly complex structures with processes and procedures designed to standardize or control everything. Silent Killer #3: Bureaucratic Styles. Lock in and Engage Top Talent.

Products 50

Products Productivity Six Sigma Competitive Advantage 50

Skip Prichard

JULY 15, 2019

More importantly, he offers concrete examples of how any organization—large or small, and regardless of industry—can innovate in ways that delight customers and attract top-level talent. What do leaders often get wrong when they think of innovation ? Many of them have little understanding of what innovation actually means.

How To 78

How To Middle Management Innovation Technology 78

Deming Institute

JUNE 30, 2020

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Note particularly the significant and profound difference between quadrants three and four.

Covey 69

Covey Deming Learning-by-Doing Six Sigma 69

Harvard Business Review

OCTOBER 18, 2012

If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Many companies and executives have been disappointed with these efforts when results weren't sustained and inefficiency crept back in.

Operations 15

Operations Six Sigma Supply Chain Webinar 15

Harvard Business Review

JUNE 8, 2011

How interested are people in innovation — and how does that change cross-culturally? We've found that these questions point to a new need for innovative cultures in the world today (distinct from innovative companies ). Note that even without data from China, Asia is bubbling with interest in innovation.

Six Sigma 16

Six Sigma TRIZ Globalization Innovation 16

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Looking beyond Japan, iconic six sigma companies in the United States, such as Motorola and GE, have struggled in recent years to be innovation leaders. the United States. Absolutely not!

Six Sigma 21

Six Sigma Kaizen Govindarajan Telecommunications 21

Harvard Business Review

JUNE 10, 2011

These mandated-from-above programs include Lean Six Sigma initiatives with experts (" Belts ") in command, big IT implementations, and reengineering of major end-to-end processes. An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers.

Six Sigma 15

Six Sigma Bottom-up Cost Project 15

Harvard Business Review

SEPTEMBER 24, 2014

Leaders and organizations are under more stress than ever to do two things simultaneously: deliver on today’s pressing commitments by troubleshooting and refining processes; and find and invest in innovation opportunities that will create tomorrow’s success. The problem is, this instinct crowds out longer term, innovative thinking.

Budgeting 15

Budgeting Innovation Disruptive Innovation Six Sigma 15

Harvard Business Review

MAY 5, 2011

But that hasn't been the case at Danaher, DuPont, and Staples, which have continually improved their operations over many years, to the delight of their customers. In 1999, CEO Chad Holliday talked with Larry Bossidy and Jack Welch at GE, and decided to launch a Six Sigma program. How did they stay process fit?

Six Sigma 15

Six Sigma Process Tips Lean Manufacturing 15

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s. Consider this example.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

MARCH 23, 2011

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). Brad Power is a consultant and researcher in process innovation.

Six Sigma 15

Six Sigma TQM Kaizen Balanced Scorecard 15

Harvard Business Review

SEPTEMBER 21, 2012

Compare this number to the slowest growth categories — Postal Service Mail Carriers and switchboard operators — where the majority of positions (up to 82 percent) are classified as low-skilled, and you can sense a real problem. Project Management and Lean Six Sigma certifications both center on hands-on learning.

Skills 21

Skills Six Sigma Supply Chain Education 21

Harvard Business Review

MAY 13, 2014

Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. But, as befits a company that has been around for 130 years, GE is moving on. They have branded it “FastWorks.”

Six Sigma 11

Six Sigma Incubator Payback Period Ries 11

Harvard Business Review

JUNE 13, 2018

It operates at the task level and not the end-to-end process level.” The company may have collections of standard operating procedures, but they are often poorly documented and out of date. Having started its Lean Six Sigma journey almost five years ago, ADP saw RPA as the obvious next step in its journey to drive efficiency.

Process 15

Process Six Sigma Company Technology 15

Harvard Business Review

MAY 24, 2017

In 2014 Jess Jacobs, a director in an innovation lab, started blogging about her experience as she received treatment for two rare diseases. Jess was trained as a Six Sigma Green Belt. How the most innovative providers are creating value. But what about our patients? Insight Center. The Leading Edge of Health Care.

Health Care 14

Health Care Six Sigma Metrics Quality 14

Harvard Business Review

APRIL 6, 2011

As I noted in a previous post "Keep Your Operations in Shape by Focusing on Management Processes," performance measurement (which is usually managed by finance) is one of four critical management processes for improvement program success. Brad Power is a consultant and researcher in process innovation.

Process 15

Process Six Sigma Finance Short-term 15

Harvard Business Review

JANUARY 11, 2011

Disciplined process management: While many aspects of hospital care are not repeatable, many processes are indeed subject to well-established disciplines such as Six Sigma and reengineering.

Six Sigma 15

Six Sigma Health Care Transportation Wireless 15

Harvard Business Review

MARCH 13, 2013

American business remains the country's most vibrant source of innovation. Lean Six Sigma , which even made its way into a candidate pledge in the last presidential campaign , is one in a series of such business-to-government waves. Some of these efforts look too tech- and operations-laden to solve the biggest challenges.

Efficiency 9

Efficiency Six Sigma Benchmarking Learning-by-Doing 9

Harvard Business Review

FEBRUARY 20, 2013

The question is how to equip employees with the skills to handle complexities such as creating innovative solutions to emergent problems, understanding new markets, and pushing back on the "status quo." They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges.

Entrepreneur 10

Entrepreneur Company Six Sigma Franchising 10

Harvard Business Review

DECEMBER 6, 2012

They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. To speed operations and improvement, Process Strategy 2.0 The third major trend I see is the increasing need for speed in operations and improvement. Let's explore what Process Strategy 2.0 is all about: 1.

Process 10

Process Examples Strategy Six Sigma 10

Harvard Business Review

JULY 30, 2014

Short-term thinking has been charged with no less than a chronic decline in innovation capability by Clayton Christensen who termed it “the Capitalist’s Dilemma.” ) Corporations continue to focus too narrowly on shareholders , with terrible consequences – even at great companies like IBM. Operations Organizational culture'

Six Sigma 11

Six Sigma Drucker Short-term P&L 11

Harvard Business Review

APRIL 27, 2015

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

MAY 1, 2017

Accordingly, business leaders sought to improve efficiency by employing Six Sigma, process reengineering, spans and layers, and other tools. Some focus their best people on finding ways to squeeze out more profitability from existing operations, rather than creating new businesses. The result: a shortage of good growth ideas.

ROE 15

ROE Long-term GDP Short-term 15

Harvard Business Review

OCTOBER 18, 2013

Banner’s leaders used its G&A success to extend the optimization program to its clinical operations, starting with Banner Good Samaritan Medical Center, the system’s flagship teaching hospital in Phoenix. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation.

Cost 10

Cost Health Care Six Sigma Insourcing 10

Harvard Business Review

NOVEMBER 11, 2013

The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. From January 2010, when the quality review board became operational, to December 2012, 230 QIPs were reviewed and 168 (73%) of them were approved for Part IV MOC. Leading Health Care Innovation.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

JANUARY 26, 2015

GE now operates in 175 countries across the globe.) So a constant reengineering of our business portfolio, operating model, and culture has been a key to our evolution. The context demanded operational excellence. In the first part of this century, innovation became the priority. Let’s take the 1990s.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

NOVEMBER 5, 2012

But increasingly, at the local level, innovative approaches involving unlikely partners playing unlikely roles are disrupting the status quo and addressing seemingly unsolvable challenges like those posed by Sandy. Government must adopt innovation practices that mirror those used by leading entrepreneurial companies around the world.

Six Sigma 8

Six Sigma Long-term Innovation Definition 8

Harvard Business Review

DECEMBER 7, 2015

I was reminded of this painful memory recently, while reading Jeffrey Rothfeder’s Driving Honda , which examines the company’s innovation culture. If we’d handed them a screwdriver and had them pretend to operate the latch, the results may well have been different.

Six Sigma 8

Six Sigma Sample Innovation Products 8

Harvard Business Review

MARCH 1, 2017

This view differs substantially from the relentless focus on efficiency that has characterized management thinking for most of the last three decades, but it is absolutely essential if companies are going to spur innovation and reignite profitable growth. Let me explain.

Efficiency 8

Efficiency Products Productivity Company 8

Harvard Business Review

FEBRUARY 2, 2018

Companies like Rolls Royce can, therefore, offer outcome deals where they guarantee customer outcomes (examples: zero downtime, higher speed, more fuel efficiency, zero operator error, greater reliability) and share risks and rewards with customers. For that end, they must be able to attract world-class innovators and software engineers.

Industry 8

Industry Software Six Sigma Engineering 8

Harvard Business Review

JANUARY 29, 2015

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. A design studio is geared for collaboration and innovation work with customers and partners. The first step was to hire someone to run it.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

DECEMBER 22, 2016

During a recent visit to the Managing Service Operations course I teach to MBA students at Harvard Business School , McDonald reflected on the lessons he had learned at VA and their significance for service transformation both inside and outside the public sector. .” ” Build a capacity for learning and continuous improvement.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8