Harvard Business Review

MAY 8, 2012

Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. Looking beyond Japan, iconic six sigma companies in the United States, such as Motorola and GE, have struggled in recent years to be innovation leaders.

Six Sigma 18

Six Sigma Kaizen Govindarajan Telecommunications 18

Harvard Business Review

AUGUST 27, 2012

The fact of the matter is that periodically, technologies or business model innovations allow start-ups to enter industries offering services that are generally cheaper and more accessible, but of far lower quality. This is the essence of what we call "disruptive innovation." But destruction will come slowly.

Rogers 15

Rogers Telecommunications Disruptive Innovation Innovation 15

Harvard Business Review

OCTOBER 29, 2013

Enter Henry Ford, who revolutionized the industry with his manufacturing innovations , lowering the price of cars from $2,000 in 1908 to just $260 by 1925 — an 87% reduction! But the most innovative Indian hospitals are doing much more. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Changing U.S.

Health Care 9

Health Care Cost Lean Production Offshoring 9

Harvard Business Review

OCTOBER 28, 2013

Innovations like Amazon price checks, or changes to healthcare or shipping enabled by mobile phones, are becoming commonplace. Organizations need to enhance their design and capabilities to survive and stay competitive in a world where innovation matters more. Swisscom AG is the major telecommunications provider in Switzerland.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

AUGUST 1, 2013

These differences go to the foundation of the modern corporate IT department — the infrastructure — which includes the software, hardware, communications, facilities, data centers, operations, and other technical resources a corporation operates. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 9

CIO Technology Telecommunications Information Technology 9

Harvard Business Review

SEPTEMBER 11, 2012

At these locations, any money made goes first to fund operations, and additional profits go to local charities. But, that didn’t stop two successful Division I women’s basketball coaches from venturing into the bedsheet business, hoping to disrupt the industry with their innovative idea for “high performance” sheets.

Apparel 8

Apparel Telecommunications Transportation Operations 8

Harvard Business Review

MAY 2, 2011

Without operating in the former, they won't be able to attain economies of scale; sans the latter, they're unlikely to continue developing state-of-the-art technologies. Only companies that can leverage multiple advantages by keeping their eyes on all the world's regions and operate globally are likely to win.

Globalization 15

Globalization Marketing Venture Capitalist Biotechnology 15

Harvard Business Review

APRIL 26, 2013

In my eyes, the work Steve Blank, Eric Ries, and others have done to provide a cogent, accessible frame around the academic concepts of emergent strategy is one of the most important contributions to the innovation movement over the past few years. Innovation' That''s not right. Be prepared for lean''s consequences.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

JULY 28, 2016

Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Innovate ferociously. Across Africa, banking is being redesigned.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

NOVEMBER 23, 2010

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. Is the balance right in your organization?

Process 15

Process CEO Insurance Guidelines 15

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When artisans have no understanding of their cash flows, they fail prey to spending a big percentage of their working capital, without meaning to, on non-business issues that usually cripple their operations.

Books 15

Books Guidelines Banking Telecommunications 15

Harvard Business Review

MAY 16, 2011

True collaboration always has open-ended elements — ranging from precisely how new innovations will be implemented, to how products will fare in the market, and even to what priorities partners will pursue in the face of changes in the environment. Google uses a different approach to working with multiple external parties.

Software 16

Software Licensing Long-term Telecommunications 16

Harvard Business Review

MAY 8, 2012

Bharti is the largest telecommunications services provider in India. Bharti's innovative business model converted fixed costs in capital expenditure to a variable cost based on usage of capacity. Sprint Nextel recently inked a seven-year deal to outsource operation of its networks to Ericsson, a contract said to be worth $5 billion.

Outsourcing 12

Outsourcing Wireless Telecommunications Core Competence 12

Harvard Business Review

JANUARY 25, 2012

The data-driven have crafted the best strategies, uncovered wholly new markets, and kept operational costs low. Take this example: One night Tom attended a celebration for a team in a telecommunications company that had drastically improved performance after implementing a new data quality measurement and control system. Together.".

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

JULY 17, 2015

Multi-billion dollar media companies, broadcasters, and cable oligopolies are having to compete for both eyeballs and revenues with a plethora of multinational technology and telecommunications giants who know more about viewer behavior. Video is no longer the cornerstone of revenue for cable operators.

Video 8

Video Telecommunications Early Adopters Advertising 8

Harvard Business Review

APRIL 29, 2013

In March this year, for example, it hosted a two-day session in co-operation with the World Bank, various UN agencies, and the Qatar Computing Research Institute to study data around poverty and corruption. We recently participated in a data-dive type process at a major telecommunications company. Innovation'

Analysis 8

Analysis Storytelling Brainstorming Telecommunications 8

Chartered Management Institute

AUGUST 1, 2023

Work Based Learning Lead, phs group I know more about budgeting, about innovation, about how to manage the finance side of a business, I know more about commerciality and strategy. Louise Timperley - Co-operative Group The Co-operative Group is a huge retail organisation with stores and funeral homes all over the UK.

Products 52

Products Productivity Short-term Retail 52

Harvard Business Review

SEPTEMBER 15, 2016

companies to reverse years of enhancements and innovations in secure online transactions and data storage that power the world’s largest retail e-commerce market , valued at $238 billion. For example, Carbonite now operates several directly-owned or reseller-owned data centers deployed across Europe. We’d be asking U.S.

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

NOVEMBER 23, 2010

As companies like this one grow from start-ups into larger enterprises, they're often compelled to analyze numerical data to reduce risk, maintain operations, and model predictable outcomes. But how often is this qualitative feedback seen as a sturdy platform for innovation and growth? Re-frame customer objections as new businesses.

Entrepreneur 15

Entrepreneur Strategy Telecommunications Software 15

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 13

CEO Contingency Plans Telecommunications Planning 13

Harvard Business Review

JANUARY 25, 2016

Others, including technology and telecommunications companies, are major customers of — and suppliers to — those industries. There are frameworks emerging and opportunities for companies to work with others to understand the value of water relating to reputation and operational continuity.

Energy 8

Energy Price Telecommunications Industry 8

Harvard Business Review

OCTOBER 24, 2012

In Mexico, in the innovative sectors that entrepreneurs usually enter — mobile technology, branchless banking, housing for rural or semi-urban areas, basic services such as water, telecommunications, education, etc. — there is either a lack of "roads" or lack of access to them.

Industry 9

Industry Telecommunications Incentives Banking 9

Harvard Business Review

DECEMBER 28, 2017

Zimbabwe’s largest telecommunication company Econet Wireless has found success with its online payment platform that helps Zimbabweans manage the challenges of its multi-currency system. Consumers use bitcoins to pay for imported cars , among other purchases. It is not yet clear which direction the new government will take.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

MARCH 16, 2016

In addition to lifting some travel restrictions, American financial institutions can establish accounts with their Cuban counterparts and telecommunication firms can export to and install equipment on the island. That said, the Obama administration has made a few changes.

GDP 8

GDP Telecommunications Scenario Planning Travel 8

Harvard Business Review

NOVEMBER 8, 2017

Meanwhile, according to the Ministry of Finance , the Indian economy is operating with $45 billion less cash than it did prior to demonization. India’s digital infrastructure is coming to life, with a combination of policy and technological innovation having played an important role. The result?

Banking 15

Banking Long-term Short-term System 15

Harvard Business Review

OCTOBER 30, 2014

But the real power of the partnership comes from their ability to bring the best of each of their departments—as well as pricing, operations, and other groups—to bear in exploiting those micromarket opportunities. Leaders need to focus on how to create meaningful targets that use the best of each approach.

Marketing 12

Marketing Guidelines B2C Analysis 12

Harvard Business Review

DECEMBER 5, 2013

I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. Celebrate intelligent failures as a source of innovation.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

NOVEMBER 29, 2010

Harvard Business Review Cart My Account Downloads Explore Today on HBR Blogs Magazine Books Authors Store Harvard Business School Topics Change Management Competition Innovation Leadership Strategy Skills Emotional Intelligence Managing Yourself Measuring Business Performance Project Management Strategy Execution Industries Finance & Insurance (..)

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

NOVEMBER 30, 2010

His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 15

Guidelines Education Telecommunications Emotional Intelligence 15

Harvard Business Review

DECEMBER 2, 2011

What they don't understand is that modern-day telecommunications, the hair-trigger requirements of financial markets, and the pace of global organizations create 24 x 7 work lives for most executives. The same logic applies to preparing to operate as an executive. Say goodbye to the two-week vacation with the family.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

OCTOBER 5, 2012

Apple is certainly known for its strong preference for internal innovation. There is clear empirical evidence to back this up: in our research of about 150 firms in the telecommunications industry, we found that the more successful firms all took this active approach to managing their capability and resource portfolios. Is that fair?

Software 15

Software Telecommunications Short-term Licensing 15

In the CEO Afterlife

APRIL 10, 2011

Sixty-five innovative operations - four in the state of California alone. So why don’t they reduce the number of operations? EA says that would stifle innovation. Social media, telecommunications, high tech are today’s rising stars. But if you work in one of his companies, you won’t operate entrepreneurially.

Advice 170

Advice CEO Company Competitive Advantage 170

Harvard Business Review

JULY 16, 2013

The latest developments around PRISM and the NSA dragnet operations uncovered by Edward Snowden, in my view, severely damage the fragile fabric of the new global ecosystem, which we so sorely rely on in order to collectively tackle truly urgent global issues such as energy, pollution, food, climate change, (cyber-)terrorism and inequality.

Globalization 10

Globalization Technology Information Technology Telecommunications 10

Harvard Business Review

DECEMBER 28, 2015

It is clear to us that the failure of different parts of the system — payers, providers, patients, professionals, policy makers, politicians, the public, and the press — to pull in the same direction is a serious drag on innovation and progress. This failure to work together across a system continually exercises me.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

FEBRUARY 17, 2015

Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal. Opportunities have exponentially increased for salespeople, thanks to digital innovations, more systematic RFPs, and the pervasive use of inside sales for lead generation.

Call Center 8

Call Center Telecommunications Engineering Quality 8

Harvard Business Review

SEPTEMBER 10, 2014

When people talk of valuable platforms, they are typically thinking of things like the operating systems for personal computers, tablet computers, and smartphones, all of which allow and indeed encourage software developers to invent “apps”; or the Amazon selling system which provides a layer of basic logistical functions for independent retailers.

Transportation 8

Transportation Price Airlines Retail 8