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Her situation demands better strategic thinking, more creativity and innovation, and greater agility and responsiveness. Increasingly, leaders exist in a much longer ‘span of control’ network. They need to get things done without too much ‘command and control’. My personal concern.
their personal span of control) and the organization’s existing “ways of doing business” These approaches produce plans that have blinders on. Disregard the pro forma and seek rapid results, instead – many planning methods are overly dependent on the parochial interests of its senior leaders (i.e.,
Where things go wrong is not typically the growing span of control or communication difficulties, as is often stated, but rather the compounding of evaluators’ errors. These can dry up as the market matures, however. “Our results don’t mean we must dismiss the bossless company,” the researchers suggest.
Organization: Cultivating the Right Capabilities for Success HR’s role in shaping the organization goes beyond traditional HR demographics such as the number of levels or span of control. Rather, HR must focus on building the right organization capabilities that drive success.
He was responsible for ten hospitals spanning the West Coast to the Indian Ocean and health care for eight hundred thousand patients. Given that span of control, during the two years I was chief of staff, you can imagine the number of times I had to give him bad news. We had fifteen thousand employees working for us.
You know that social interactions with the marketplace are becoming a source for innovation, strategy, product development, organizational alignment, and pretty much every important thing your organization does. These allow you to direct activities and allocate resources — and by doing so, control other people.
Yet there’s compelling evidence that bureaucracy creates a significant drag on productivity and organizational resilience and innovation. The average span of control in these and other vanguard organizations is more than double the U.S. More people are working in big, bureaucratic organizations than ever before.
Balancing freedom to innovate versus following proven routines. The art and science here is determining how to get both outcomes — consistency and innovation — in the right proportion and in the appropriate parts of your organization. In many areas, freedom to innovate is the critical need.
As BlackRock CEO Larry Fink has said, “One reason for investors’ short-term horizons is that companies have not sufficiently educated them about the ecosystems they are operating in, what their competitive threats are and how technology and other innovations are impacting their businesses.” Make the tough calls on people.
Many leading companies such as Airbnb, Spotify, Google, Amazon and Microsoft have adopted Agile as a way of managing innovation and product development. Companies like Spotify, with its principle of “loosely coupled and tightly aligned,” and Google, with its broad spans of control, have mastered these concepts.
They successfully expand their span of control outward from the center, gathering more influence over time. Similar to the branches and roots of the banyan, they flourish by surrounding themselves with like-spirited colleagues, bonding around the core.
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