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Let me be clear: leadership and diversity should have nothing to do with one another. This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees.
Digital transformation is really more of a leadership, culture, strategy, and talent issue than a technology issue. Don’t outsource the hard rigor of transformation – insource it by getting smarter, faster, and more creative. How will you face this challenge? Credit: Forbes.com. Image Credit: Getty Images.
Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. Leadership Tip: Don’t be afraid of how people will react. Leadership behavior that exemplifies, recognizes and rewards the right behaviors. 10 Steps to Solving Complexity.
GE''s " insourcing " of appliance manufacturing to the U.S. You may recall that NUMMI was a joint venture of Toyota and GM, where Toyota took over one of GM''s worst plants and turned it around with a new management system — using many of the same people and the same unions. GE''s insourcing is actually quite similar.
Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care.
How can these companies overcome the inevitable leadership, organizational, and cultural challenges involved? It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines.
Offering a platform for others The opposite of outsourcing is a kind of insourcing: an organization sets itself up as a platform for the particular use of outsiders. His latest book is Understanding Organizations…Finally! Structuring in Sevens.
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