Change Starts Here

APRIL 24, 2012

People started asking me if I had a change management kit based on what really works. The methods in this change guide have been used successfully by people in roles as diverse as human resources, organization development, project management, process improvement, IT, strategy management, sustainability and operations.

Webinar 78

Webinar Price Resistance Workshop 78

Chartered Management Institute

APRIL 19, 2023

As a result, a more sustainable, ethical operational approach is now just good business sense; minimising the risks of climate change to the business, meeting stakeholder and investor needs, and increasing consumer appeal. Listicle Looking for top tips, checklists or listed ways to help you along with your management and leadership journey?

Company 52

Company Tips Ethics Article 52

Strategy Driven

JANUARY 24, 2011

It appears Nokia was not able to coordinate decisions and activities across departments or levels of management. Many innovative ideas became the victims of in-fighting among managers who had competing objectives. When one million bottles of St. For example, some of Toyota’s former U.S. senior executives believe that keeping the U.S.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

NOVEMBER 19, 2012

Everyone thinks they have a digital strategy these days. But while your company may have a business or IT strategy that incorporates digital technology, an IT strategy does not equal a digital strategy. Because most IT strategies treat technology in isolation. That is the essence of a digital strategy.

IT Strategy 13

IT Strategy Strategy Class Offshoring 13

Harvard Business Review

AUGUST 23, 2023

How one 200-year-old regional bank in the U.S. used intrapreneurship to compete with online lenders.

Banking 19

Banking IT Strategy Strategy Supply Chain 19

Harvard Business Review

JUNE 29, 2012

For years, companies have been pouring money into people, processes, and technology that can help them manage risk. At a Global 50 consumer products company, management has developed a governance structure that allows it think about risk proactively, and has aligned its risk profile and exposures more closely with its strategy.

Risk Management 15

Risk Management Maturity EBITDA Management 15

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. ERP systems, RFID , knowledge management, business intelligence) have washed over organizations.

Competitive Advantage 9

Competitive Advantage Management Information Technology Airlines 9

Harvard Business Review

JUNE 10, 2015

Managers, he argued, take a rational approach and seek order and control. Managers provide the continuity needed to execute efficiently and leaders drive the kinetic energy needed to respond dynamically to the needs of the marketplace. Lafley, are both great managers and great leaders. Every organization needs both.

IT Strategy 8

IT Strategy Strategy Operations Resistance 8

Harvard Business Review

MAY 9, 2012

Through the first half of the last decade, a foundation of Nokia's competitive advantage was its unmatched ability to customize a wide variety of phones for operators. A crucial element of its strategy to win over consumers to its advanced smartphones was to persuade third-party developers to create a vast array of apps for its phones.

Innovation 16

Innovation Supply Chain Telecommunications Core Competence 16

Harvard Business Review

JANUARY 18, 2012

Executing this strategy required seamless integration of IBM's product capabilities with its geographic reach. This meant abandoning IBM's existing organization, in which product silos and geographic entities operated independently and frequently were more competitive than collaborative. Patience and a long-term view. When the U.S.

Globalization 18

Globalization Golden Parachute Short-term Long-term 18

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. They couldn’t adapt to improve their work.

Organization 15

Organization Tactics Call Center Metrics 15

Harvard Business Review

FEBRUARY 12, 2014

The 15-word constraint is a test that often reveals a profound lack of alignment among managers. In a 100-page strategy document you can state everything you want, which makes everyone in the organization feel comfortable. For me, IKEA’s success is mostly due to the clarity of its strategy. But it’s more difficult than it seems.

Strategy 19

Strategy Document Comparison Retail 19

Harvard Business Review

JUNE 2, 2014

Like a startup, you have to get the market fit right, but you also have to fight the corporate systems at the same time, dealing with the rules, procedures, and approval processes that every big company has in place to support its strategy. By and large, corporate strategies and the internal rules they engender are good and useful.

Innovation 14

Innovation Conflict of Interest Strategy System 14

Harvard Business Review

MAY 16, 2016

The current mantra is “Move fast with stable infrastructure”, which speaks to the organizational design challenge of operating at scale in a fickle and volatile world. There is a simple test you can perform to start an honest conversation about strategy and organizational effectiveness where you work.

Banking 15

Banking Strategy Film Operations 15

Harvard Business Review

NOVEMBER 17, 2017

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. But rarely are budgets linked closely to the strategy.

Execution 16

Execution Strategy How To Budgeting 16

Harvard Business Review

MARCH 14, 2014

The first — which we’ll call Company A — focuses on translating its strategy into action as quickly as possible. Distracted by pet initiatives that have little to do with the new strategy, they revert to old habits. They struggle to manage tensions between units and to realize value across them.

Strategy 10

Strategy Restructuring Committee Short-term 10

Harvard Business Review

MAY 17, 2013

We don''t often think about the way we usually operate at work, whether we''re performing an informal five-step process for evaluating a new proposal, or setting priorities for managing our time. So the organization started documenting standard operating procedures to capture employee know-how and wisdom. Should Do" Practices.

Efficiency 10

Efficiency Organization Bureaucracy Operations 10

Harvard Business Review

MAY 28, 2014

As Quartz reported last year: Members of the Glass operations team have been on the road showing it off to companies and organizations, and they told Quartz that some of the most enthusiastic responses have come from manufacturers, teachers, medical companies, and hospitals. Should Google revise its strategy to pursue that opportunity?

Strategy 14

Strategy Early Adopters Proposal Innovation 14

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. They need help with financial management, marketing, product development, service delivery, and technology. A skills-based, or pro bono, approach is about donating skills, not just money.

Skills 11

Skills Real Estate Human Capital Project 11

Harvard Business Review

MARCH 10, 2017

” Call it cost management fatigue. When doing research for our book , we found that the main reasons most companies suffer from this syndrome are that they make across-the-board cuts that are unconnected to their strategy, and fail to make the cuts sustainable. First, connect costs and strategy.

Cost 14

Cost How To Budgeting Strategic Planning 14

Harvard Business Review

JANUARY 7, 2014

He talked with HBR about why a company’s culture is more important than its strategy — and some of the innovative tactics that CEOs have used to help create a high-performing culture. A lot of managers just let culture happen — it becomes the sum of the personalities, good and bad, that work in an organization.

CEO 15

CEO FAQ Restructuring Performance Review 15

Harvard Business Review

MAY 18, 2011

Services, strengthened by the acquisition of EDS several years ago, are both a blessing and a curse: While EDS has many lucrative deals, it also has time-intensive and costly outsourcing deals to manage. It could also include sophisticated software based on the WebOS (the operating system HP leveraged from the Palm acquisition).

Software 14

Software Technology Intellectual Capital Marketing 14

Harvard Business Review

MARCH 28, 2023

Can BMW convince stakeholders that its strategy is good for the environment and the company’s financial performance?

Environment 14

Environment Strategy IT Strategy Company 14

Harvard Business Review

FEBRUARY 9, 2011

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. So how does one take full advantage of a 'window to winnow'?

P&L 15

P&L Supply Chain Retail Price 15

Harvard Business Review

NOVEMBER 22, 2017

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

SEPTEMBER 6, 2017

Business-critical roles — that is, the jobs that are central to differentiating a company from its competitors and successfully executing its strategy — will also change. New innovations will change the basis of competition in many markets and alter the sources of advantage for most companies. Take insurance, for example.

Company 16

Company Insurance Engineering Software 16

Harvard Business Review

SEPTEMBER 21, 2012

Sealed Air China has been successful not only because its senior managers understand the local market, but also because they are knowledgeable about the parent company's value proposition and technical strengths. That long stint earned him the trust of the global CEO, Bill Hickey, and his top management team.

Globalization 8

Globalization CEO Long-term Operations 8

Harvard Business Review

JULY 17, 2013

Be strategic and operational. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. The IT function is not easy to manage. IT is highly strategic, intensely operational, hard to staff and extremely expensive. IT management Leadership' Stay secure and boost innovation.

CIO 9

CIO Technology Storytelling Short-term 9

Harvard Business Review

MAY 30, 2014

For over 50 years, Wal-Mart has pursued essentially the same strategy of “offering the lowest price so its customer can live better.” Wells Fargo has become the most valuable bank in the world by sticking to its strategy of building a value proposition around selling more products per customer than anyone else. Or consider U.S.

Company 10

Company Supply Chain Airlines Health Care 10

Lead Change Blog

JUNE 25, 2020

With a similar theme, Michael Harris and Bill Taylor’s Harvard Business Review article, “ Don’t Let Metrics Undermine Your Business ” said, “A company can easily lose sight of its strategy and instead focus strictly on the metrics that are meant to represent it.” . Logic tells us we can manage cause, but only measure effect.

P&L 220

P&L ROE Metrics CFO 220

Harvard Business Review

JUNE 10, 2014

Yet, its strategy for almost three decades has largely been that of a sustainer, not a disruptor. Let’s take the introduction of the x386 in 1985 as the starting point for the sustaining strategy (although one might argue that the x386 was itself just a sustaining innovation, relative to earlier generations). Absolutely.

Innovation 11

Innovation Disruptive Innovation Venture Capitalist Depreciation 11

Harvard Business Review

JANUARY 26, 2015

GE now operates in 175 countries across the globe.) So a constant reengineering of our business portfolio, operating model, and culture has been a key to our evolution. For an organization to endeavor to change its culture, it needs to take its cue from what changes in its strategy. The context demanded operational excellence.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

DECEMBER 23, 2016

This leaves operating managers, the ultimate “consumers” of talent, to choose between two talent acquisitions methods (or “sourcing channels”): Either engage HR to acquire employees or engage Procurement to acquire contingent workers. Create one integrated workforce strategy.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

NOVEMBER 2, 2017

Nokia was so immersed in executing its strategy that it lost sight of its purpose. Plasticity needs to be actively nurtured by leaders who free people to be guided not solely by management dictates but also by the company’s clarity of purpose. In retrospect, it seems inevitable. ” Aim for the golden mean.

Strategy 15

Strategy Company How To Supply Chain 15

Harvard Business Review

MARCH 12, 2014

The company’s twenty years of entrepreneurial success had positioned the company to reap greater financial rewards using a more disciplined operational focus. However, by the middle of the decade, Google was growing, YouTube was forming, and “operational excellence” wasn’t a differentiating strategy in technology.

Strategic Fit 9

Strategic Fit Rogers CEO Strategy 9

Harvard Business Review

DECEMBER 13, 2016

The bank was using a project management tool, but the lack of discipline in keeping it up to date made it largely fruitless. Capacity, not strategy, was determining which projects launched and when. Prioritization at a strategic and operational level is often the difference between success and failure. The Hierarchy of Purpose.

Project 8

Project How To Objective Efficiency 8

Harvard Business Review

MARCH 27, 2014

And too often, savings just represent corrections of past failures in managing supplier relationships. Or does it focus on customer service and helping the business achieve its strategy? If procurement is operating effectively, suppliers should be beating down the door to get their goods and services sold into to the organization.

Budgeting 10

Budgeting Objective Cost Globalization 10