Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Similarly, Japan's automobile industry has been plagued by a series of embarrassing quality problems and recalls, and has lost market share to companies from South Korea and even (gasp!) the United States.

Six Sigma 21

Six Sigma Govindarajan Kaizen Telecommunications 21

First Friday Book Synopsis

JUNE 15, 2011

Jennifer Prosek is the founder and CEO of CJP Communications (CJP), where she leads many of the firm’s key accounts. Under her leadership, the firm has become a leading international public relations and financial communications consultancy with offices in New York, Connecticut and London.

Public Relations 80

Public Relations Consultative CEO Leadership 80

Harvard Business Review

MAY 23, 2011

A market opportunity for tablet computers, for example, is more of a distraction than an opportunity to the hierarchy of a giant PC manufacturer focusing on this quarter's earnings targets. In fact, many critics point to change management processes, Kaizen initiatives, and the like as evidence that the Hierarchy can do change.

Organization 17

Organization Kaizen Budgeting Short-term 17

Harvard Business Review

JULY 17, 2012

To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?" Call it "customer kaizen.". The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there.

Human Capital 16

Human Capital Supply Chain Kaizen Proposal 16

Harvard Business Review

JULY 17, 2012

To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?" Call it "customer kaizen.". The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there.

Human Capital 16

Human Capital Supply Chain Kaizen Proposal 16

Harvard Business Review

SEPTEMBER 4, 2017

Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. Companies that follow the Toyota Production System use Kaizen events to improve productivity on the manufacturing line. Small and large companies alike are experimenting with these concepts.

Human Capital 15

Human Capital Kaizen Agility Energy 15

Harvard Business Review

NOVEMBER 14, 2011

An idea can change an entire industry and ideas, from kaizen to the balanced scorecard , continually transform the way we work and lead our businesses. In The Innovator's Dilemma , he looked at why companies struggle to deal with radical innovation in their markets. Second, management matters.

Blue Ocean Strategy 15

Blue Ocean Strategy Management Christensen Balanced Scorecard 15

Harvard Business Review

OCTOBER 4, 2013

These teams have disciplined processes to get the technology to market, generally with a one- to two-year product horizon. We bring to market a steady stream of innovative products and solutions. The Kaizen events create not only fresh ideas but also a spirit of learning and cooperation through the company.

Technology 9

Technology Innovation Kaizen Chief Executive Officer 9

Harvard Business Review

AUGUST 29, 2017

The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. In some sectors, the global market demands for English-speaking workers makes a global career quite attractive. Aspiring to a global career.

Succession 15

Succession Globalization Tacit Knowledge GDP 15

Harvard Business Review

OCTOBER 9, 2012

Excellent sales forces continuously improve capability around every sales force effectiveness driver through "kaizen." As sales leaders face an ever-changing market, this laundry list of drivers of sales force efficiency — a list of activities that require constant attention and improvement — can look daunting.

Kaizen 8

Kaizen Incentives Market Segmentation Efficiency 8

Harvard Business Review

AUGUST 2, 2013

This week''s merger announcement between Omnicom and Publicis, two ad and marketing agencies with a combined 2012 revenue of $23 billion, involved glasses of champagne. Kaizen, Japanese for "continuous improvement," is Toyota''s self-described business model. Google''s All "Who Cares?". You Can''t Eat a Check.

Banking 11

Banking Henderson Kaizen Advertising 11

Harvard Business Review

MARCH 30, 2016

The robo-adviser’s investment recommendations aren’t moving the sentiment analysis needle in the fast-growing “newly retired” market segment. How should smart machines be programmed — or trained — to offer up new insights or kaizen? Are there new networks — Internets of Things?

Review 8

Review Kaplan Performance Review Kaizen 8

Harvard Business Review

MAY 5, 2016

Stagnant growth in its core PC market recently led Intel to announce layoffs of roughly 12% of its workforce. The company will also eliminate a key chipset in the difficult tablet and smartphone market. But the past is merely a prologue. Which user experiences consistently generate the best returns?

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Innovation Excellence

MARCH 19, 2025

A Kaizen Approach to Market-Driven Innovation GUEST POST from Dr. Matthew Heim In todays competitive business environment, companies are under constant pressure to innovate, streamline processes, and improve product quality.

Kaizen 97

Kaizen Productivity Products Management 97