Remove Kaizen Remove Marketing Remove Operations
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How to Boost Your Profits

Strategy Driven

There are over 28 million small businesses nationwide, and a further 22 million that are solely operated. Review operational procedures. There will always be aspects of your operational functions that can be improved upon. Kaizen is not a one-off experience, consistently aim to improve efficiency.

Kaizen 76
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How to Boost Your Profits

Strategy Driven

There are over 28 million small businesses nationwide, and a further 22 million that are solely operated. Review operational procedures. There will always be aspects of your operational functions that can be improved upon. Kaizen is not a one-off experience, consistently aim to improve efficiency.

Kaizen 57
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It's Time to Rethink Continuous Improvement

Harvard Business Review

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Similarly, Japan's automobile industry has been plagued by a series of embarrassing quality problems and recalls, and has lost market share to companies from South Korea and even (gasp!) the United States.

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Hierarchy and Network: Two Structures, One Organization

Harvard Business Review

It strives to eliminate anomaly, standardize processes, solve short-term problems, and achieve stopwatch efficiency within its current mode of operating. A market opportunity for tablet computers, for example, is more of a distraction than an opportunity to the hierarchy of a giant PC manufacturer focusing on this quarter's earnings targets.

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Who Do You Want Your Customers to Become?

Harvard Business Review

To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?" Call it "customer kaizen.". The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there.

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Who Do You Want Your Customers to Become?

Harvard Business Review

To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?" Call it "customer kaizen.". The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there.

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The Case for Investing More in People

Harvard Business Review

In The Good Jobs Strategy , Zeynep Ton, a professor at the MIT Sloan School of Management, demonstrates how the best retail companies align their customer value proposition with their operations strategy and their approach to human capital. Both Kaizen events and Agile sprints are investments in innovation and human capital productivity.