The Horizons Tracker

SEPTEMBER 6, 2022

If units share knowledge with one another related to operation management, it improves firm performance—but both practice and research show that inter-unit knowledge transfer is never easy.” ” Knowledge transfer.

Team 103

Team Resistance Environment Operations 103

CEO Insider

JULY 8, 2021

A prospective client recently approached me about working with “Ted,” an operations leader at one of the company’s facilities. For years, Ted had been the target of a consistent stream of complaints from his team and their efforts to remove him. We discovered that the problem was that Ted would frequently give directives on how […].

Organization 111

Organization Magazine Succession Operations 111

Six Disciplines

DECEMBER 14, 2012

By using Six Disciplines, you get the benefits and the value of Baldrige in one unified program: leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, operations focus, and results. .

Strategic Planning 78

Strategic Planning Knowledge Management Class Analysis 78

Six Disciplines

MAY 30, 2012

By using Six Disciplines, you get the benefits and the value of Baldrige in one unified program: leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, operations focus, and results - all within Microsoft Outlook. .

Strategic Planning 89

Strategic Planning Software Knowledge Management Class 89

Six Disciplines

JANUARY 4, 2013

By using Six Disciplines, you get the benefits and the value of Baldrige in one unified program: leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, operations focus, and results - all within Microsoft Outlook. .

Strategic Planning 78

Strategic Planning Knowledge Management Class Analysis 78

N2Growth Blog

DECEMBER 1, 2014

With organizations operating in heavily competitive environments, the pressure to make the right decisions at the most opportune time has never been higher for business stakeholders. Doing the right things to get the right things done requires a GPS system to achieve high performance-driven execution.

Crisis 334

Crisis System Process Leadership 334

Six Disciplines

MAY 24, 2013

This proven improvement and innovation framework offers your organization an integrated approach to key management areas: Leadership. Measurement, analysis, and knowledge management. Operations focus. Strategic planning. Customer focus. Workforce focus. Improve Your Performance.

Strategic Planning 83

Strategic Planning Knowledge Management Analysis Efficiency 83

Six Disciplines

MAY 17, 2012

By using Six Disciplines, you get the benefits and the value of Baldrige in one unified program: leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, operations focus, and results. .

Strategic Planning 78

Strategic Planning Knowledge Management Class Analysis 78

Six Disciplines

NOVEMBER 30, 2012

This proven improvement and innovation framework offers your organization an integrated approach to key management areas: Leadership. Measurement, analysis, and knowledge management. Operations focus. Strategic planning. Customer focus. Workforce focus. Improve Your Performance.

Strategic Planning 82

Strategic Planning Knowledge Management Analysis Efficiency 82

Six Disciplines

MAY 17, 2012

By using Six Disciplines, you get the benefits and the value of Baldrige in one unified program: leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, operations focus, and results. .

Strategic Planning 70

Strategic Planning Knowledge Management Class Analysis 70

Six Disciplines

MAY 30, 2012

By using Six Disciplines, you get the benefits and the value of Baldrige in one unified program: leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, operations focus, and results - all within Microsoft Outlook. .

Strategic Planning 70

Strategic Planning Software Knowledge Management Class 70

Mike Cardus

MARCH 26, 2012

Front line employees need hands-on real time concrete process training to improve their work in a day to day operations. Training is used or seen a punitive measure as opposed to improving a persons skilled knowledge. Managers find something wrong (i.e. For example too academic or classroom training for front line employees.

Team Building 122

Team Building Training Team Teamwork 122

Six Disciplines

MAY 7, 2012

This proven improvement and innovation framework offers your organization an integrated approach to key management areas: Leadership. Measurement, analysis, and knowledge management. Operations focus. Strategic planning. Customer focus. Workforce focus. Improve Your Performance.

Strategic Planning 85

Strategic Planning Knowledge Management Analysis Efficiency 85

First Friday Book Synopsis

APRIL 21, 2011

The New Edge in Knowledge: How Knowledge Management s Changing the Way We Do Business Carla O’Dell and Cindy Hubert John Wiley & Sons (2011) Finally, in a single volume, just about all you need to know about results-driven knowledge management According to Carla O’Dell and Cindy Hubert, “this book tells you how leading organizations [.].

Knowledge Management 80

Knowledge Management Books Review Organization 80

Six Disciplines

MAY 7, 2012

This proven improvement and innovation framework offers your organization an integrated approach to key management areas: Leadership. Measurement, analysis, and knowledge management. Operations focus. Strategic planning. Customer focus. Workforce focus. Improve Your Performance.

Strategic Planning 70

Strategic Planning Knowledge Management Analysis Efficiency 70

Michael Lee Stallard

JULY 15, 2010

The article features the stories of the US Navy’s former Chief of Naval Operations (CNO) Admiral Vern Clark, and Bono, the lead singer of the rock band U2. The Leader to Leader Institute just posted an article on its website that Jason Pankau and I wrote for the Summer edition of the Leader to Leader Journal.

McCarthy 218

McCarthy Godin Film Drucker 218

Michael Lee Stallard

MAY 28, 2010

Chief of Navy Operations Admiral Vern Clark and Bono, the lead singer for the rock band U2. .&# The article is about how great leaders don’t just focus on star performers, they are intentional about connecting with employees at large. Examples in the article include Ret. No Comment No comments yet Posting your comment.

Film 170

Film McCarthy Godin Middle Management 170

N2Growth Blog

FEBRUARY 25, 2013

Good process across all areas of the enterprise will result in elimination of redundancy and inefficiency, better engagement and collaboration, shortening of cycle times, better knowledge management and business intelligence, increased customer satisfaction, and increased margins.

Company 408

Company Engineering Process Competitive Advantage 408

LDRLB

MAY 5, 2010

The goal was to discover a “one best way” for workers to operate in order to achieve maximum productivity. In management literature today, Taylorism is most often discussed in contrast to a new, improved ways of managing. However, Taylor’s effect on management thinking is undeniable.

Scientific Management 68

Scientific Management Taylor Taylorism Management 68

Strategy Driven

OCTOBER 25, 2013

Another energy industry client operated coal mines. Activities include media-spokesperson training, field and operations staff training, coordination of corporate response and message points, community liaison, collateral materials writing-production, video archiving-production, media relations, monitoring and expert testimony.

Crisis Management 75

Crisis Management Crisis Risk Management Budgeting 75

Mike Cardus

DECEMBER 12, 2012

Scaling Question: Currently the department, organization, team (choose appropriate) operates at X, what does X + 2 look like? For example ‘Communication between sales and production’ or ‘More knowledge of how to use our internal knowledge management system’. How would you know? 1—2—3—4—5—6—7—8—9—10. *.

Strategic Planning 158

Strategic Planning SWOT Analysis Planning 158

Ask Atma

MAY 20, 2012

In recreating your organization, the way you manage knowledge is crucial. In the past, knowledge management was given scant attention and was basically a default process that arose from other management and sales objectives. Knowledge retention. [4]. 5) Operational Transparency -. ISBN 0262133849.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

AUGUST 15, 2017

This view of learning was the key driver of “knowledge management systems” that came into vogue in the 1990’s. Without diminishing the value of knowledge sharing, we would suggest that the most valuable form of learning today is actually creating new knowledge. Skills versus capabilities.

Tacit Knowledge 15

Tacit Knowledge Explicit Knowledge Efficiency Directory 15

Harvard Business Review

DECEMBER 18, 2014

Certainly, some expert knowledge may be outdated or irrelevant by the time its possessors are eligible for retirement, but not the skills, know-how, and capabilities that underlie critical operations — both routine and innovative. Lack of time or resources can, of course, constrain knowledge transfer.

How To 12

How To Incentives Mentor Engineering 12

Michael Lee Stallard

JUNE 5, 2010

If his players didn’t work hard enough during practice, as hard as he did preparing for it, he ordered them off the court, then had the student managers collect the balls, turn off the lights, and lock the doors. Coach Wooden operated a meritocracy that treated every player fairly. why is everyone smiling?

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Harvard Business Review

DECEMBER 26, 2017

customers, competitors, suppliers, employees, regulators, partners, and so on) occur at the level of the operating unit, and if these interfaces are genuinely different between operating units, it makes sense to locate the corresponding tasks (e.g., If the sources of these opportunities and threats (e.g., Avoiding duplication.

Decentralization 8

Decentralization Efficiency Mintzberg Operations 8

Deming Institute

MAY 18, 2015

What matters is how you operate. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship. . If the other four had improved their relations by as much they collectively would have added $2 billion in 2014 operating profit, Henke said. You need to treat them as partners.

Long-term 28

Long-term Deming Cooper System 28

Harvard Business Review

AUGUST 7, 2012

From the moment I stepped off the bus at the rowing venue, I felt reassured that the London Olympic Games were operating like a well-oiled machine. Certainly, knowledge transfer has been a priority of the International Olympic Committee (IOC). Contractual commitment.

Committee 14

Committee Knowledge Management Project Learning-by-Doing 14

Harvard Business Review

JULY 6, 2017

Astronauts, doctors, nurses, and Mission Control personnel learn to acquire good operational communication skills through classes, practice, and scenario-based simulations. Ultrasound imaging, for the time being, is the only medical visualization device that can be flown and operated on a spacecraft.

Intangible Assets 11

Intangible Assets Operations Health Care Conference 11

Michael Lee Stallard

JUNE 23, 2010

Navy One example of a leader who intentionally developed a Connection Culture using all three bridges is Admiral Vern Clark, the Chief of Naval Operations (CNO) from 2000 until his retirement in 2005. Knowing that their input has been factored into a leader’s decision is motivating and it positively impacts their future participation.

Long-term 207

Long-term Consensus Class Follow-up 207

Harvard Business Review

JULY 4, 2016

This is particularly true in organizations where employees are both, what Paul Graham calls, “makers” and “managers.” ” Makers, also known as individual contributors, are the software developers, engineers, architects, writers, and researchers who produce knowledge.

Management 10

Management Fashion Knowledge Management Operations 10

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. ERP systems, RFID , knowledge management, business intelligence) have washed over organizations.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

NOVEMBER 4, 2013

Those insights led to several policy changes, including creating a “learning lab” that effectively operated as a mini-company to trial and refine new approaches. Since data often lives in systems managed by various functions, bring the necessary operations, IT, in-store sales, and marketing people together to identify the touchpoints.

Call Center 8

Call Center Banking Analysis Knowledge Management 8

Harvard Business Review

DECEMBER 22, 2014

The challenges of combining and managing the resources and operations of the different organizations and aligning their cultures may actually make the goal of integrated, patient-centered care much harder to achieve. When a request arose for a new service that was not operational within our own system (e.g.,

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

JANUARY 10, 2012

Over the last decade, HR at IBM took a number of steps to help drive operational improvement: Delivered the new skills IBM needed at the front lines. Another ripe area for innovation is knowledge management and the impact of social media. HR reinvented the way it trained and developed talent.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. Exceed client expectations. Measure success.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

AUGUST 13, 2012

At the start of the Atlanta 1996 Olympics, it was a catalog of minor operational and logistical problems that led journalists to start reporting on "the glitch Games." Since the 1980s, however, Games organizing committees have increasingly invested in teams and systems dedicated to the management of risk through internal controls.

Risk Management 15

Risk Management Management Committee Insurance 15