Harvard Business Review

AUGUST 7, 2012

From the moment I stepped off the bus at the rowing venue, I felt reassured that the London Olympic Games were operating like a well-oiled machine. Certainly, knowledge transfer has been a priority of the International Olympic Committee (IOC). Language barriers. Contractual commitment.

Committee 15

Committee Knowledge Management Project Learning-by-Doing 15

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 19

Storytelling Disaggregation Supply Chain Globalization 19

Harvard Business Review

AUGUST 13, 2012

These risks can emanate from the realm of security, public health, natural ecology, technology, or economics. At the start of the Atlanta 1996 Olympics, it was a catalog of minor operational and logistical problems that led journalists to start reporting on "the glitch Games."

Risk Management 16

Risk Management Management Committee Insurance 16

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s.

Competitive Advantage 9

Competitive Advantage Management Information Technology Airlines 9

Harvard Business Review

AUGUST 9, 2012

With the combination of cloud storage and computing, mobile technologies, and powerful analytical and predictive tools, we can start mining 'big data' and reaping huge rewards.". We commonly see new technologies overhyped; their capabilities are promoted beyond their potential. It's not that simple, especially for sales forces.

CRM 15

CRM Technology Micromanagement Maturity 15

Harvard Business Review

SEPTEMBER 12, 2013

Special operations teams, for example, are known for their detailed planning, intensive training, and utilization of advanced technology. Social media monitoring is one of the key technologies for creating OODA loops. Decision making Knowledge management Managing uncertainty'

Media 9

Media Knowledge Management Uncertainty CEO 9

Harvard Business Review

DECEMBER 22, 2014

The challenges of combining and managing the resources and operations of the different organizations and aligning their cultures may actually make the goal of integrated, patient-centered care much harder to achieve. When a request arose for a new service that was not operational within our own system (e.g.,

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

SEPTEMBER 12, 2013

Special operations teams, for example, are known for their detailed planning, intensive training, and utilization of advanced technology. Social media monitoring is one of the key technologies for creating OODA loops. Decision making Knowledge management Managing uncertainty' This didn''t happen by accident.

Media 8

Media Knowledge Management Uncertainty CEO 8

Harvard Business Review

FEBRUARY 4, 2013

Enthralled by my surroundings, I would run around the factory floor and talk to the operators at each machine. The technology employed in the seventies was a top-of-the-line sewing machine or a battery-powered forklift. or if a particular operator needed help (was the pile on the right of one operator always higher than the rest?).

Market Segmentation 10

Market Segmentation Operations Project Report 10

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. New technologies – and the proper use of old technologies – are a crucial part of this adaptation.

Tools 8

Tools CIO Knowledge Management Learning-by-Doing 8

Harvard Business Review

DECEMBER 26, 2017

customers, competitors, suppliers, employees, regulators, partners, and so on) occur at the level of the operating unit, and if these interfaces are genuinely different between operating units, it makes sense to locate the corresponding tasks (e.g., Think, for example, of legal, tax and technology experts, or costly test equipment.

Decentralization 8

Decentralization Efficiency Mintzberg Operations 8

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. Exceed client expectations. Measure success.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

NOVEMBER 30, 2010

His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 15

Guidelines Education Telecommunications Emotional Intelligence 15

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. reduced instances of teams playing four games in five days by 26%. Jumpstart process and cost efficiency?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

JUNE 19, 2017

Together, we engaged in a series of activities aimed at demedicalizing prenatal care for low-risk patients, empowering women to actively engage in steering their care, defining the optimal number of scheduled prenatal care appointments, and utilizing innovative technologies to optimize how we monitored the care provided.

Mayo 8

Mayo Health Care Information Innovation 8

Michael Lee Stallard

JUNE 23, 2010

Navy One example of a leader who intentionally developed a Connection Culture using all three bridges is Admiral Vern Clark, the Chief of Naval Operations (CNO) from 2000 until his retirement in 2005. Knowing that their input has been factored into a leader’s decision is motivating and it positively impacts their future participation.

Long-term 207

Long-term Class Consensus Learning-by-Doing 207

Harvard Business Review

SEPTEMBER 29, 2016

Generating new knowledge by conducting research, benchmarking, or bringing in “resident” artists or scientists whose interactions with employees can spark creativity. At multiple levels in the organization, key personnel are responsible for such capabilities and hold much of the know-how in their heads.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

OCTOBER 2, 2012

But with the coming of Big Data, we are going to be operating very much out of our old, familiar ballparks. We live in an era that builds on centuries of science, and our methods of building systems, governments, organizations, and so on are well defined. The "Human Understanding" Problem. Finding correlations in data is one thing.

Hedge 9

Hedge System Health Care Transportation 9

Strategy Driven

JUNE 16, 2023

The business world is about to witness a new era where transformative technologies like artificial intelligence, virtual reality, and 5G come together, opening up a world of possibilities. Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest.

Supply Chain 96

Supply Chain Loyalty Content Efficiency 96

Harvard Business Review

JANUARY 28, 2011

Here, we knew, must be an organization working to build its capability for sounder judgment, with full awareness that no one leader, or even team, could possibly comprehend the full complexity of its operations and make those calls alone. Many credit Bill Gerstenmaier, Head of Space Operations, for his genuine openness to debate.

Engineering 15

Engineering Open-book Review Operations 15