Great Leadership By Dan

JULY 8, 2020

But you need the right culture for this approach, the right metrics (hint, the main KPI isn’t topline revenue) and the right resources. And you need leadership that has a longer time horizon so you can invest in relationships. You need a cushion of cash to allow you to focus on the long term.

Business Model 282

Business Model Long-term KPI Loyalty 282

Chartered Management Institute

AUGUST 2, 2023

McKinsey & Company reported that in 2020 the global market for EDI-related efforts was estimated at $7.5bn, yet at the current rate, it will take another 151 years to close the global economic gender gap. Want to learn more about the importance of EDI as a KPI? Managers need to know what works, and what does not.

Metrics 52

Metrics KPI Diversity Long-term 52

Harvard Business Review

APRIL 8, 2015

Profit maximization (short-term): A shipping company increases freight rates by 50% to benefit from a capacity shortage in the market, even though doing so will strike customers as exploitative and damage loyalty. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

AUGUST 24, 2015

” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. ‘The company is running a continual performance improvement algorithm on its staff,’ said Amy Michaels, a former Kindle marketer.”

Metrics 8

Metrics Management KPI Follow-up 8

Harvard Business Review

JANUARY 27, 2017

Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. Ambiguity is the enemy; crisply defined service level agreements and explicit KPI accountability are essential. Human leadership defers to demonstrable algorithmic power. That was the challenge.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

CO2

NOVEMBER 26, 2023

Internally, examine culture, leadership, process, and people, as well as the value proposition you offer to customers. Review all Key Performance Indicators (KPI) and select the top eight Choose two from each of the four Balanced Scorecard categories.

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78