Chartered Management Institute
NOVEMBER 12, 2024
Venetian mariners in the 13th century established a KPI that remains critical today: return on investment. Since then, the KPI as we know it has become a staple in a wide range of organisations – tracking success, or the lack thereof, in everything from profit margins to customer retention. Article: “And how are we today?”
CoachStation
JANUARY 15, 2020
Leadership coaching and mentoring can be the difference for managers. Managers who are often challenged by expectations of meeting and exceeding goals; achieving KPI’s; leading teams and many other aspects of creating and sustaining successful business. The good news; this is incredibly common.
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QAspire
FEBRUARY 19, 2017
As an organization grows, managing the flow demands work items to move from one team/department to another. In quest to make these teams accountable, very specific KPI’s are established and that breeds non-systemic thinking. Every team meets the KPI numbers and yet, customers remain disgruntled.
CoachStation
JUNE 25, 2017
In nearly every case, managers and leaders focus on the output, result or outcome and ignore the inputs. KPI’s, profits, budgets etc are critical to business…they just can’t be changed through themselves. Don’t misunderstand my point. Results and outcomes matter enormously.
Strategy Driven
OCTOBER 26, 2020
Most times, determining how to develop the right Key Performance Measure (KPI) may lead to hassles and failure that might bring unwanted results. Familiarize with the concept of performance measure/What is KPI? It is needless to say that the misconception of KPI is a common organizational problem. Let your supporters buy-in.
Great Leadership By Dan
SEPTEMBER 10, 2020
And you were only coaching them as you had a monthly KPI to do so? Leadership gets the team going and management keeps it going. You need leaders and managers and sometimes that hat swaps many times during the day. It is a skill that can be developed and must be developed if you wish to cross the chasm from manager to leader.
CoachStation
SEPTEMBER 7, 2018
Few managers and leaders are conducting useful one-on-ones and when they do, often miss the mark in making them effective and productive. Two of the most important, yet under-rated skills for managers and leaders are listening and questioning. It is too easy to get caught up in the operational and tactical aspects of management.
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