Strategy Driven

SEPTEMBER 24, 2013

Because individuals tend to act in a manner that is positively reflected by measures documenting their performance, this time dependence tends to place intended and unintended productivity pressure on those monitored. Performance Measure Timing Impacts. Intended Impacts.

KPI 58

KPI RACI System Article 58

Innovation Excellence

AUGUST 7, 2020

We run an identification workshop with the project team, to assess the objectives, constraints and KPI?s We make a benchmark of the competitors, we map their positions and identify good practices, we seek the important tendencies and deliver a synthesis. First we validate the methodology, the planning and governance committees.

Workshop 75

Workshop KPI Brand Project 75

CO2

NOVEMBER 26, 2023

Phase 2: Establish Your Position & Goal At CO2 Coaching, we use GPSing (Goal, Position, Strategy) to guide decision-making. You establish your goal (where you want to go) and your position (where you are now), and then develop your strategy (how to get from your position to your goal in the most efficient and effective way).

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78

Strategy Driven

JUNE 3, 2016

Instead of cringing when dissecting month-end financials, I suggest employees in every position be held accountable for performing behaviors that are proven to positively affect the bottom-line. At this point, Key Performance Indicators (KPIs) come into play as an indispensable tool to measure their effectiveness.

KPI 50

KPI Bottom-up Compliance Review 50

CoachStation

SEPTEMBER 7, 2018

Businesses that orient performance management systems around basic human needs for psychological engagement — such as positive workplace relationships, frequent recognition, ongoing performance conversations and opportunities for personal development — get the most out of their employees. (1)

Management 130

Management Blanchard Self-aware Learning-by-Doing 130

Strategy Driven

NOVEMBER 12, 2020

The coronavirus and Covid-19 pandemic has been impacting the majority of our lives since March – and for the most of us, this hasn’t been in a particularly positive way. Set KPIs – if you are concerned about your staff’s productivity while they’re working from home, you may want to set KPIs.

Software 74

Software KPI Operations Learning-by-Doing 74

Innovation Excellence

AUGUST 7, 2020

We run an identification workshop with the project team, to assess the objectives, constraints and KPI?s We make a benchmark of the competitors, we map their positions and identify good practices, we seek the important tendencies and deliver a synthesis. First we validate the methodology, the planning and governance committees.

Workshop 44

Workshop KPI Brand Project 44

Harvard Business Review

SEPTEMBER 13, 2013

The KPIs also helped ensure our failures were disciplined failures, not the result of sloppiness. We originally envisioned the metric as a formal KPI in each staffer’s annual performance review. In a beautifully ironic twist, the failure metric itself initially failed. The change was rapid and profound.

Team 15

Team Metrics KPI Rogers 15

Harvard Business Review

JUNE 1, 2017

Tracking which selves deliver the best performance and outcomes could become a new KPI. Companies such as Google, Facebook, Amazon, and Netflix, with their digital sophistication, bona fide algorithmic innovation, and commitment to human capital development, seem positioned to lead selvesware revolutions.

KPI 12

KPI Directory Human Capital Self-aware 12

Harvard Business Review

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. But the CX program is uniquely positioned to try to make this happen anyway. When this is the case, though, be certain to study KPI success or failure with caution.

Attrition 14

Attrition Metrics Net Present Value KPI 14

Harvard Business Review

JUNE 2, 2017

Adding share of growth as a KPI solves for three drawbacks to market share. By introducing share of growth alongside its more traditional market share measure, the company could increase the urgency of achieving a market-leading position as quickly as possible. The definition of “market” is likely outdated.

Marketing 8

Marketing KPI Company Incentives 8

Harvard Business Review

APRIL 8, 2015

Growth: A TV cable company offers special subscription plans for new customers, aiming to achieve a strong market position within 24 months. Positioning: A watch company prices different brands along a predefined, brand-led price corridor. First: Market share is a dangerous key performance indicator (KPI).

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

CoachStation

JUNE 28, 2015

If the goal, target or KPI is 80 and someone is consistently at 70, help them to find the gap. It may not mean that you relate to even agree with their position, but by positioning your view based on another perspective can be enlightening and a brilliant contributor to relationships and building connections.

Self-aware 109

Self-aware Leadership Emotional Intelligence Middle Management 109