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119: Goals Gone Wild: The New Performance Management | with Kris Duggan of BetterWorks

Engaging Leader

Research shows no one is happy with annual performance reviews—not executives, not managers, and not individual contributors. Even HR teams responsible for performance management aren’t convinced annual reviews provide value. There are five key pillars to goal management: Connected. Website: BetterWorks.

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Poor Leadership Costs Average Organization Over $1 Million Dollars Year

Six Disciplines

A new white paper from The Ken Blanchard Companies shows that poor leadership is costing the average company an amount equal to 7% of their annual revenue. Poor leadership is responsible for up to 30% of the reasons why people leave their organizations according to exit interviews conducted by The Saratoga Institute.

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Poor Leadership Costs Average Organization Over $1 Million Dollars Year

Six Disciplines

A new white paper from The Ken Blanchard Companies shows that poor leadership is costing the average company an amount equal to 7% of their annual revenue. Poor leadership is responsible for up to 30% of the reasons why people leave their organizations according to exit interviews conducted by The Saratoga Institute.

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How to Avoid Spinning into the 360 Degree Feedback Death Spiral

The Practical Leader

They’re now widely available in a bewildering variety of tools used for leadership development, executive coaching, performance management, personal growth, etc. Recently they condensed all this research and experience into a webinar on How to Make 360 Feedback Reviews Successful. Zenger Folkman has facilitated over 1.5

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Success Begins with Quality Customer Service

Chart Your Course

The book “Loyalty Myths,” which was named the Best Business Book of 2006 by review firm Soundview, argues that it’s inaccurate to say it costs five time more to acquire new customers than to retain existing ones. Retention Is Key. Anticipatory service is another effective retention strategy.

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Winners Are Born In Difficult Times

Tanveer Naseer

At best, leadership development is a fun day out, at worst it is a gut wrenching, annoying exercise that leaves you cringing as someone teaches you to suck eggs. Perhaps, but that’s how most managers and executives I work with see it…. Now, let’s compare for a moment this to how most of us approach leadership development.

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Possibility Maximizer: The Leadership Quarterly

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! License.