Remove Leadership Remove Management Remove Root Cause Analysis
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Untangling the Accountability, Systems, and Process Management Knot

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Accountability is a mess in many organizations.

Process 52
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Leadership Lessons From The Seven Arts Of Change

Eric Jacobson

Some of my favorite leadership lesson takeaways include: Personal Progress : Most leaders miss the fact that every employee possesses a latent willingness to change. Listening is the root of collaboration, root-cause analysis, and effective teamwork. It’s well worth your read.

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How Team Leaders Can Improve Problem Solving Skills With a Clear Process

Great Results Team Building

Fishbone Diagram: The Fishbone Diagram, also known as the Cause-and-Effect Diagram, is a visual tool that helps identify potential causes by categorizing them into different branches. The main categories typically include people, process, equipment, materials, environment, and management.

Process 177
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Vital Keys to Leading a Fast, Flexible, and Agile Organization

The Practical Leader

When we started our coaching and consulting work with his leadership team, it soon became clear they were frantically implementing a partial and piecemeal effort. Leadership teams failed to guide the improvement activities and establish clear improvement priorities. Line Management Led. Experts/Specialist Led.

Agility 124
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10 Things I Learned from a Training Program That I Still Use Today

Great Leadership By Dan

?????. Kodak European Management Development Program. How to do a root cause analysis and a structured process for making decisions. Situational leadership (how to adjust your approach based on the developmental needs of your employees). 2000, Lausanne, Switzerland (can you find me?). ????? How to listen.

Training 233
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What Accounts for the Accountability Mess?

The Practical Leader

Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” How leaders ask for and act on feedback about their leadership effectiveness establishes the organization’s feedback and accountability culture. Organizational behavior reflects leadership team behavior.

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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. Wholistic approaches focus on interconnections and cause-and-effect relationships.

System 52