Leadership Management TQM 
QAspire
OCTOBER 24, 2010
Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Train your middle managers on quality to build a right leadership ecosystem. TQM is not just a philosophy. Don’t Kill It!
LDRLB
JULY 7, 2010
In 1982, Edwards Deming published “ Out of the Crisis ” identifying 14 points for management which if applied would enable Japanese manufacturing efficiencies to be realized. Adopt this new philosophy by management and workers alike. Train on the job (both workers and management) in order to reduce variation in how job is done.
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The Practical Leader
JULY 11, 2011
It starts with the belief that service/quality is not the absence of defects as defined by management, but the presence of value as defined by customers. This developmental effort led to the expansion of our system to bring together service, quality, and our lengthy experience in the field of organization and leadership development.
Curious Cat
MARCH 10, 2015
This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.
Strategy Driven
FEBRUARY 6, 2015
Quality is not something that managers assign others to achieve. Rather than assume all is wrong or right with an organization and take a defensive posture, management must view quality as essential to their economic survival or growth. It is not enough for management to endorse quality programs; they must actively participate.
Deming Institute
JANUARY 5, 2017
Thankfully, I also had some very good managers who still fell victim to conventional wisdom management ideas, such as a store manager creating special sales incentives and contests that seemed silly and unnecessary. During my junior year in college, I was running for leadership positions in my fraternity.
Harvard Business Review
MARCH 23, 2011
The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).
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