Marshall Goldsmith

DECEMBER 16, 2013

Leaders can no longer afford to let the vagaries of the job market determine who leaves and who stays. The CEO of a leading telecommunications company recently embarked on an innovative approach. Employee Engagement Leadership' Retaining High-Impact Performers . These seven steps can help you: 1.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Strategy Driven

JUNE 13, 2011

Marketing might need greater bandwidth for YouTube campaigns, for example. Keith has over 10 years experience in telecommunications and data networking. Consider tailoring access by department or individual. About the Author. Keith Ross is product manager for Networking products at Black Box Corporation.

Strategy 93

Strategy Management Telecommunications CRM 93

Strategy Driven

DECEMBER 23, 2010

He is an advisor to business leaders from a variety of organizations throughout the world, including major Fortune 500 companies, as well as private and nonprofit institutions in industries such as aerospace, healthcare, government, professional associations, telecommunications, and finance.

Resistance 56

Resistance Download eBook Newsletter 56

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. When executed well, the results are astonishing.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Strategy Driven

JANUARY 3, 2011

Written in a clear, professional and straightforward manner, it is relevant to the management of all types of projects, including IT, construction, engineering, telecommunications and government, as well as many others.

Project 56

Project Goal Management Budgeting 56

Harvard Business Review

APRIL 16, 2015

Nokia, today’s telecommunications networking company, has made corporate transformation into an art form. As the company explored new markets, it began to make additional investments in pre-cellular mobile radios and other componentry in the emerging market for mobile communications. The playbook sounds familiar.

Telecommunications 8

Telecommunications Crisis Committee Marketing 8

The Practical Leader

JULY 18, 2011

A telecommunications company discovered that when company representatives periodically called customers, those customers perceived improvements in their service — such as fewer dropped calls — whether there actually were less calls dropped or not. Blurring the Lines: A Broader Definition of Service/Quality.

Quality 49

Quality Telecommunications Definition Blog 49

Harvard Business Review

OCTOBER 10, 2014

Lou Gerstner’s arrival at IBM in 1993 is a classic example of leadership through a liminal period. It was the summer of 2000 and the company had quickly lost $85 billion in market capitalization. Business education Informal leadership Leadership' Procter & Gamble provides another example. billion to $11.7

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

JUNE 3, 2013

Where was its leadership bench? Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business? Why are so many companies struggling with a crisis of their leadership bench? What kind of signal did this choice send to P&G''s top managers? Succession planning'

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

MAY 9, 2012

Mixing and matching features, components, and sizes enabled the Finnish telecommunications giant to offer a vast array of choices to win over operators and, through them, consumers. In sharp contrast to Nokia's approach, Apple offered developers a uniform development environment and a direct path to market.

Innovation 15

Innovation Supply Chain Telecommunications Core Competence 15

Harvard Business Review

JULY 31, 2012

Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still. The first step is to overlay the rough allocation of resources across markets on the basis of their overall potential.

B2B 15

B2B Chemicals Analysis B2C 15

Harvard Business Review

JANUARY 26, 2017

But good planning and proper leadership support can help. Consider a large home energy provider in a mature, commoditized market where deregulation is driving down revenue and profit. Here is what the leadership team did: They linked strategy to behaviors.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

MAY 23, 2012

There's a reason why great chefs visit the farms and markets that source their restaurants: The raw ingredients are critical to success. At one global telecommunications giant, for example, a critical network software upgrade was not only slipping further behind schedule, but the bug density was slowly creeping up, as well.

Micromanagement 17

Micromanagement Document Telecommunications Software 17

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping.

Books 15

Books Guidelines Banking Telecommunications 15

Harvard Business Review

SEPTEMBER 19, 2011

We had it all — strong capital markets, rich natural resources, unparalleled higher education, and geographic separation from two devastating wars. Although well-intentioned, these programs often have the unintended consequences of benefiting the wrong businesses, favoring sub-optimal technology, and creating market distortion.

Entrepreneur 15

Entrepreneur Licensing Telecommunications Incubator 15

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

AUGUST 4, 2014

Assess yourself not only as a sector expert but also as an executive with special competences and map those attributes against the market’s needs. What are your special skills — digital marketing know-how you learned in fast-moving consumer goods? Finally, don’t forget about your most valuable marketing asset: your current CEO.

Telecommunications 8

Telecommunications Emotional Intelligence CEO Health Care 8

Harvard Business Review

APRIL 29, 2013

How can I help marketing retain more customers? We recently participated in a data-dive type process at a major telecommunications company. Like many telcos this company is trying to woo customers through customized marketing communications and offers. More experienced analysts will take a broader view of the retention issue.

Analysis 8

Analysis Storytelling Brainstorming Telecommunications 8

Harvard Business Review

NOVEMBER 9, 2011

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 14

COO Sample Telecommunications Automotive 14

Harvard Business Review

JANUARY 11, 2011

Their founders — China's first generation of entrepreneurs — are nearing retirement, so these companies' futures hinges on how effectively the incumbents manage leadership transitions. Consider, for example, the Shenzhen-based Huawei , which has become the world's second largest telecommunications equipment-maker.

Succession 15

Succession Telecommunications Finance CEO 15

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 13

CEO Contingency Plans Telecommunications Planning 13

Harvard Business Review

SEPTEMBER 15, 2016

companies to reverse years of enhancements and innovations in secure online transactions and data storage that power the world’s largest retail e-commerce market , valued at $238 billion. The technology sector — software, hardware, telecommunications and related services — is a commercial powerhouse. technology firms.

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

NOVEMBER 1, 2012

Then rapid improvement in cell phone technology combined with sharp reductions in cost opened up massive new markets that existing terrestrial business telecommunications companies had missed. Still, it enabled Medtronic to expand into the Chinese market. The product worked effectively, but never became a big seller.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

APRIL 1, 2016

Myriad potential public policy-related risks and opportunities for companies arise across a broad spectrum of political and economic systems — from the state capitalism of former Communist states to the “ mixed economies ” in traditional “liberal” democracies, from developed to developing markets.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

JANUARY 7, 2013

You even people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. It also provides the executive leadership with a steady stream of "demos" to show off at CES. The value of UX as a corporate asset is no longer in question.

Strategy 10

Strategy Six Sigma Engineering Bottom-up 10

Harvard Business Review

APRIL 18, 2011

Cisco's leadership is very smart and Wi-Fi is part of the firm's core competence. The company knew digital devices were all becoming telecommunications tools. But I'm completely comfortable asserting that Cisco should and did. More important, the firm had clear line-of-sight into its competitors' offerings. This was obvious.

Wireless 14

Wireless Management Telecommunications Innovation 14

Harvard Business Review

NOVEMBER 23, 2011

GE is headquartered in Fairfield, a small town in Connecticut, while its famous Leadership Development Center is located in Crotonville, New York. Microsoft, the biggest of them all by market cap, is based in Redmond, a city of 50,000 people and 16 km to the east of Seattle. The reason is simple.

Real Estate 14

Real Estate Telecommunications Collins Transportation 14

Harvard Business Review

AUGUST 25, 2015

While it’s easy to think of the female market as homogenous, our research shows that cultural, geographical, and generational differences, as well as disparate sources of wealth, all affect how women view and allocate their wealth. The gender gap disappears though when you look at the sub-segments of the market in the U.S.

Survey 8

Survey Telecommunications Diversity Focus Group 8

Harvard Business Review

FEBRUARY 2, 2015

industries: 35 advanced manufacturing industries such as automotive and aerospace manufacturing, pharmaceuticals and semiconductors; three energy industries including electric power generation; and 12 service industries, from software design to telecommunications. Applying this standard, we identified 50 U.S. They employ 12.3

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

NOVEMBER 24, 2010

The most disruptive, unforeseen, and just plain awesome breakthroughs, that reimagine, reinvent, and reconceive a product, a company, a market, an industry, or perhaps even an entire economy rarely come from the single-minded pursuit of the busier and busier busywork of "business."

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15

Harvard Business Review

NOVEMBER 30, 2010

In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). Ran Spiegler (with co-authors) has studied such strategies.

Retail 15

Retail Price Comparison Nalebuff 15

Harvard Business Review

NOVEMBER 23, 2010

Take over responsibility and leadership. Take over responsibility and leadership. But it must be HR that decides how things are done, based on the professional knowledge and insights only HR people will have. To all HR people: be proud about the responsibility you have — or should have. Most companies need a strong HR.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 15

Guidelines Education Telecommunications Emotional Intelligence 15

Chartered Management Institute

AUGUST 1, 2023

This focus on short-term challenges neglects the development of essential management and leadership skills. Large online retailer This large online retailer currently has 50 management and leadership apprentices at level 5 and 60 at level 6. Flexibility and open spend: Under this system any levy incurred above 0.5%

Products 52

Products Productivity Short-term Proposal 52

Harvard Business Review

MARCH 16, 2015

” Staton identified the challenge of managing a global brand: “We had the McDonald’s brand, and in each country our market share and the product life cycle were in different stages. So the challenge was to have the broad marketing strategies with local adaptations.” Leadership Competition'

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Great Leadership By Dan

JUNE 19, 2014

The creative teams he developed laid the foundations for today’s music, movie, and telecommunications industries. He owned the American market (some 60 million at the time), but his dreams were bigger: the entire British Empire (about 400 million). And one man stood in his way.

P&L 252

P&L Telecommunications Chemicals Film 252