Remove Leadership Remove MBO Remove Operations
article thumbnail

The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Teach and institute leadership to improve all job functions. Substitute leadership methods for improvement. Eliminate MBO. All of this implies a more-progressive approach to leadership. Institute on-the-job training. Drive out fear; create trust. Strive to reduce intradepartmental conflicts. Avoid numerical goals.

Deming 12