Harvard Business Review

NOVEMBER 15, 2017

8, to invest in small firms to test out new technologies – such as advanced data analytics or new ways to deliver products – before bringing them in-house. By taking this approach, Amazon can improve its processes swiftly and the company’s senior leadership stays in touch with what’s happening on the front line.

Retail 14

Retail Chief Executive Officer Supply Chain Operations 14

Harvard Business Review

JUNE 21, 2013

It should be an enticing entry to the world of you and your content assets — your other writings, your talks, videos, seminars, special events, emblems, merchandise, teachings, and affiliations — a world that you can continue to expand and update, so that the book, while unchanging, takes on new meanings over time.

Books 8

Books Merchandising Video Sharpe 8

Harvard Business Review

JANUARY 27, 2017

At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. They frequently find the technologies are less of a hassle than the people. Renaissance Technologies and other, even more secretive investment funds are the management models here. All-In Autonomy.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

AUGUST 6, 2014

In hindsight, this thinking turned out to be far less important than what we learned about leadership, control, and trust, which ultimately were reflected in how each of the businesses was created, capitalized, and staffed. Zhou departed in 2005 and went on to found Qihoo 360 Technology, a $12 billion company that now trades on NASDAQ.

Chief Financial Officer 14

Chief Financial Officer Learning-by-Doing Operations IPO 14

Harvard Business Review

AUGUST 4, 2015

In the 1990s, P&G, like other companies, sought to take advantage of global scale and technology platforms, rolling out their products worldwide. Gillette’s merchandising expertise complemented P&G’s branding acumen. Healthy debate. Sometimes the cultural norms, values, and beliefs may inevitably conflict.

Globalization 8

Globalization Company Self-aware Merchandising 8

Harvard Business Review

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. But more strategic responses identify the essential ensembles of people, processes, and technologies that provide the most valuable — and valued — user experience (UX) for customers and clients.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

JUNE 26, 2017

As the industry moved toward an emphasis on customer service and merchandising, the company fell behind, because its employees were focused more on increasing inventory turns and sales per square foot. For example, at a grocery store chain I worked with, employees were steeped in an operations culture that valued efficiency and productivity.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

AUGUST 11, 2015

Our work covers each brand’s visual identity, from the product itself all the way to the marketing and merchandising activities that bring a brand to life across different platforms—music, sports, fashion, and so forth. This applies not only to the current portfolio of products, but also to PepsiCo’s future portfolio.

Organization 8

Organization Brand Six Sigma Innovation 8

Strategy Driven

JUNE 22, 2012

Communications is fundamental to maintaining, but technology is only as good as the people using it. ’ What they’re really selling: Retail merchandise. .’ What they’re really selling: Paging equipment. My analysis: Pagers were not invented when they made their fortunes. ‘Products for Healthy Living.’

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

JULY 17, 2015

’ the questions must be asked, ‘WHY did we start doing WHAT we’re doing in the first place, and WHAT can we do to bring our cause to life considering all the technologies and market opportunities available today?’”

Brand 8

Brand Merchandising Retail Real Estate 8

In the CEO Afterlife

NOVEMBER 4, 2012

Time moved on, and during the nineties technology overran, and transformed the creative industry like it did most others. Our technology whizzes along at the velocity of a speeding electron, and our poor overtaxed neurons struggle to keep up. Economically I probably helped shift some merchandise. But here’s the thing.

Advertising 265

Advertising Creativity Industry Bottom-up 265