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SNET had been thrown into uncharted waters as Connecticut was the first state to open its telecommunications markets to competition, more than a year and a half before the United States Congress passed the federal Telecommunications Act (1996).
We had just finished a review of one of our operating centers in Cheyenne, Wyoming. After all, this was a telecommunications and cable TV operation, and they were used to observing a far different situation. But there, along that linear path, was the framework, path, and process for leadership success.
The post Executive Coaching Success Story: Senior Vice President Business Operations, Telecommunications appeared first on Situational Leadership® Management and Leadership Training.
This is another installment of excerpts from my book manuscript of “More Human: A Journey To The Heart Of Great Leadership”. This excerpt tells two very contrasting stories about a job of leadership that is never, ever, easy – having to let people go. I thought about how I had been in this situation before. Indeed it was.
Boardrooms today face new, evolving challenges that are increasingly complex to navigate, and they are under immense pressure and scrutiny to operate at maximum effectiveness. Here’s how a global executive search firm can ultimately allow a Board to operate at its peak performance and empower it to realize its most ambitious goals.
The CEO of a leading telecommunications company recently embarked on an innovative approach. Gifford Pinchot, inventor of the term intrapreneur, has shown how major corporations can provide positive opportunities for reasonably autonomous enterprises to operate within the larger corporate structure. Employee Engagement Leadership'
The changing role of leadership will mean that the relationship between managers and direct reports will have to change in both directions. Many leaders will be operating more like the managing director of a consulting firm. The same trend is occurring in pharmaceuticals and telecommunications. Employee Engagement Leadership'
Robotic loaders and remotely-controlled trucks are significantly reducing operational costs in the mining sector. Developments in telecommunications, computing technologies, and electronic sensors are inspiring less of human intervention in controlling some sensitive equipment including vehicles, planes, helicopters, trains, etc.
For nearly three decades, Ruth led the Institute of Nuclear Power Operations’ (INPO) Information Technology Division as Director, Computer Systems and Telecommunications and Director, Information Technology and Data Services. nuclear power industry which reduced costs with economies of scale, shared content, and secure student data.
But it also includes a real humility on the part of leaders and an openness to learning from others – whether that’s walking through agile working labs and asking people what they’re doing to visiting companies to understand how they operate to simply reading interesting books. He is based in Paris. He is based in Copenhagen.
But it also includes a real humility on the part of leaders and an openness to learning from others – whether that’s walking through agile working labs and asking people what they’re doing to visiting companies to understand how they operate to simply reading interesting books. He is based in Paris. He is based in Copenhagen.
Alex brings over 20 years of operations experience with an unwavering focus on exceeding client expectations. Virtual programs with a major telecommunications firm in Malaysia. Rather than using a standard story and leadership framework, we specifically addressed their setbacks to ensure their current and future success.
To achieve " connected leadership " you must: Map your world -- Analyze stakeholders as precisely as your customers, understand trends and discontinuitites, and quantify the value at stake from external relationships. Apply world-class management to traditionally "soft" societal topics.
As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world.
Through the first half of the last decade, a foundation of Nokia's competitive advantage was its unmatched ability to customize a wide variety of phones for operators. It helped to establish the Symbian operating system in 1998 and spent a fortune trying to attract developers to the platform.
COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare. What do you think?
Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. We all have.
He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When artisans have no understanding of their cash flows, they fail prey to spending a big percentage of their working capital, without meaning to, on non-business issues that usually cripple their operations.
Another might be made up of markets with similar operating cost structures. One telecommunications company we spoke with continually tested plays on different customer segments to determine which offers at which price points with which types of services were most successful in various markets.
Nokia, today’s telecommunications networking company, has made corporate transformation into an art form. In 1992, new CEO Jorma Ollila and his team made a decision that is iconic in the world of corporate reinvention, going all-in on the emerging telecommunications markets. That’s where the rubber boots came from.).
We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.
As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.
Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models. This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System.
These approaches show how companies are going beyond simply establishing an outpost in Silicon Valley to creating, instituting and sustaining different “operating models.”. Swisscom AG is the major telecommunications provider in Switzerland. Innovation Operations Strategy' Idea Scouting.
Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican. aerospace & defense, industrial conglomerates, textiles); IT & Telecommunications (e.g.,
In March this year, for example, it hosted a two-day session in co-operation with the World Bank, various UN agencies, and the Qatar Computing Research Institute to study data around poverty and corruption. We recently participated in a data-dive type process at a major telecommunications company. This approach works well in business.
There are many ways that even a good business with good leadership can be damaged or bankrupted. Operating a small business is not unlike owning a really old house: things break a lot, and you need to fix them, over and over and over. Some things in business and life are simply out of our control. Ours did; over 700 did not.)
Their concerns fell into three broad categories: talent, operating in a global marketplace, and regulation and legislation. Operating in a Global Marketplace. Eight of the CEOs pointed to the challenges of operating in a fast-paced global marketplace. As David Thodey put it, “Leadership was pretty important.
I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. Playing the blame game. Let people know to expect them.
For example, the power company Tenaga Nasional could send a leader with strong operating capabilities to work for several years at Malaysia Airlines, acquiring skills in turning around a troubled business. Should your leadership development systems at least consider cross-boundary experience as an option?
All companies that operate internationally face a striking dual challenge in dealing with public policy: Nations across the globe enact an ever-changing, ever-expanding array of detailed legislation and regulation to protect workers, consumers, investors, and the public welfare, and these diverse rules shape what companies can and cannot do.
I work for a telecommunications company and occasionally I’m in the field dressing fiber optic cable in cabinet. Mary Jo Asmus A former executive in a Fortune 100 company, I own and operate a leadership solutions firm called Aspire Collaborative Services. It comes from the work my clients do. They are amazing.
Zimbabwe’s new leadership faces a challenging task. Zimbabwe’s largest telecommunication company Econet Wireless has found success with its online payment platform that helps Zimbabweans manage the challenges of its multi-currency system. Years of economic mismanagement.
For example, Carbonite now operates several directly-owned or reseller-owned data centers deployed across Europe. The technology sector — software, hardware, telecommunications and related services — is a commercial powerhouse. That’s despite the significant measures my company and others have taken. jurisdiction.
We saw this play out in retail, banking, telecommunications, and the fast food industry as well. What the chart shows is that while we tend to think that leadership matters most to motivation, other processes can have an even bigger impact. And the impact isn’t limited to customer satisfaction.
"While the global population is largely gender balanced, men hold eighty-five percent of senior leadership positions in public companies," states Melissa Greenwell , author of the new book, Money on the Table: How to Increase Profits Through Gender-balanced Leadership. High-potential women often operate under the radar.
This focus on short-term challenges neglects the development of essential management and leadership skills. Apprenticeship manager, The Co-operative Group That cultural change that is given by approaching a problem differently, or a management situation differently, again, it’s, kind of, forcing that ripple effect of change.
What they don't understand is that modern-day telecommunications, the hair-trigger requirements of financial markets, and the pace of global organizations create 24 x 7 work lives for most executives. The same logic applies to preparing to operate as an executive.
Or take Harris Corporation, an American telecommunications company founded in 1895. What qualities of culture and individual leadership allow some companies to endure where others crumble under the pressure? It has clear competencies in being able to turnaround aircraft quickly, and manage a low cost operating model.
The Nokia layoffs in China will reportedly affect 20% of its team, which is a very big step forward for the telecommunications company. The specifics of the job cuts in Europe are even fewer as sources have declined to comment on the operations. But why is Nokia cutting jobs? billion ($1.3 billion) by 2026.
I have often been struck by the way companies operating in industries as diverse as telecommunications and transport manage to collaborate in a competitive environment, yet health organizations find collaboration difficult even when they are not competing. The first is organizational myopia. First is staying power.
Leadership. Sixty-five innovative operations - four in the state of California alone. So why don’t they reduce the number of operations? Social media, telecommunications, high tech are today’s rising stars. But if you work in one of his companies, you won’t operate entrepreneurially. Leadership.
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