The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. The differences flow from the leadership team’s values and assumptions about people.

System 52

System Organization Levitt Root Cause Analysis 52

Eric Jacobson

AUGUST 25, 2014

The bottom line is that, despite how technological and automated organizations have become, at their core they remain a collection of human energies that are merely being applied in an organized environment," explains Shaner. Listening is the root of collaboration, root-cause analysis, and effective teamwork.

Root Cause Analysis 90

Root Cause Analysis Teamwork Analysis Books 90

The Practical Leader

JUNE 14, 2023

This too shall pass” From Bolt-On Programs to Built-In Culture Change Hundreds of studies over the decades have shown that 50 – 70 percent of improving customer service levels, restructuring, mergers/acquisitions, introducing new technologies, performance management systems, leadership training, and the like fail.

Root Cause Analysis 52

Root Cause Analysis Mission Statement Travel Restructuring 52

Eric Jacobson

JANUARY 23, 2018

The bottom line is that, despite how technological and automated organizations have become, at their core they remain a collection of human energies that are merely being applied in an organized environment," explains Shaner. Listening is the root of collaboration, root-cause analysis, and effective teamwork.

Root Cause Analysis 55

Root Cause Analysis Teamwork Analysis Participative 55

Eric Jacobson

MAY 1, 2014

The bottom line is that, despite how technological and automated organizations have become, at their core they remain a collection of human energies that are merely being applied in an organized environment," explains Shaner. Listening is the root of collaboration, root-cause analysis, and effective teamwork.

Root Cause Analysis 71

Root Cause Analysis Teamwork Books Analysis 71

Eric Jacobson

AUGUST 15, 2017

The bottom line is that, despite how technological and automated organizations have become, at their core they remain a collection of human energies that are merely being applied in an organized environment," explains Shaner. Listening is the root of collaboration, root-cause analysis, and effective teamwork.

Root Cause Analysis 50

Root Cause Analysis Teamwork Analysis Participative 50

Eric Jacobson

OCTOBER 11, 2013

The bottom line is that, despite how technological and automated organizations have become, at their core they remain a collection of human energies that are merely being applied in an organized environment," explains Shaner. Listening is the root of collaboration, root-cause analysis, and effective teamwork.

Root Cause Analysis 50

Root Cause Analysis Teamwork Analysis Books 50