Learning-by-Doing Operations Types of Knowledge 
Harvard Business Review
MARCH 22, 2012
Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and contexts, as well as cultural differences. Four types of moments make material difference: 1. You're no mechanic, so how do you know if that's right?
Harvard Business Review
AUGUST 7, 2012
From the moment I stepped off the bus at the rowing venue, I felt reassured that the London Olympic Games were operating like a well-oiled machine. Particularly in the last 12 years since the Sydney Games, it has put extensive effort into developing a Knowledge Management Program. Difficulty of getting the whole story.
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