Tanveer Naseer

MARCH 17, 2021

This can have a drastic effect on workplace productivity, loyalty and satisfaction. The last thing you need, especially when your business is under pressure from a global pandemic, is your employees worrying about being laid off. So, avoiding paranoia at all costs is paramount to a successful business. Click to continue reading.

Loyalty 363

Loyalty How To Globalization Cost 363

Leading Blog

JUNE 1, 2021

Upstanding : How Company Character Catalyzes Loyalty, Agility, and Hypergrowth by Frank A. In his career as an executive at IBM, Cisco, and now as CEO of Anaplan, Frank A. Calderoni discovered that character is just as vital for companies as it is for individuals.

Books 414

Books Kotter Agility Leadership 414

Let's Grow Leaders

AUGUST 16, 2021

The Great Resignation is new–the art of cultivating loyalty is consistent. The good news is that the fundamentals of fostering employee connection and loyalty may look different, but the principles haven’t changed. The pandemic has certainly created upheaval and transformed work. 7 Ways to Protect Against the Great Resignation.

Project 476

Project Letter Loyalty Consultative 476

Women on Business

AUGUST 26, 2019

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Customer Loyalty 44

Customer Loyalty Loyalty 44

Let's Grow Leaders

OCTOBER 24, 2014

But as I listened, I was struck by the stark contrast between what was wrong and the deep loyalty to stay that went way past trappings of salary or benefits. Ray had a long list of things that were wrong with his job. Most of us do. The most important work is never easy and sacrifice can sting. ” Then more silence.

Loyalty 462

Loyalty Energy Analysis Learning-by-Doing 462

Leading Blog

NOVEMBER 8, 2024

Loyal Loyalty is a cornerstone of any effective team. Loyalty leads to a supportive environment in which individuals feel safe to express their ideas, take risks, and make mistakes. In a world where change is constant, loyalty acts as a stabilizing force that keeps the team grounded and focused.

Team 316

Team Loyalty Compliance Open-book 316

Leading Blog

APRIL 12, 2024

She inspired loyalty among those who had been marginalized by others. If you inspire the underdogs, you will find the deepest loyalties. “When you aim for the fringe, you ultimately attract the masses.” The paradox is “if you want to go broad in the long run, you’ve got to start by thinking niche in the short run.”

Core Competence 427

Core Competence How To Loyalty Engineering 427

Leading Blog

AUGUST 3, 2023

Timothy Keiningham and Lerzan Aksoy on the art of loyalty: “Loyalty by its very nature demands that we commit ourselves to a person, group, or cause. Source: Principles: Life and Work by Ray Dalio II. We suppress our short-term self-interests to maintain our bond.

Loyalty 280

Loyalty Short-term Bond Commitment 280

N2Growth Blog

JUNE 29, 2016

Rather it’s the ability to both earn and keep the loyalty and trust of those whom they lead that sets them apart. If you build into those you lead, if you make them better, if you add value to their lives then you will have earned their trust and loyalty. Are those you lead better off for being led by you?

Leadership 337

Leadership Loyalty Bottom-up Bond 337

Leading Blog

APRIL 8, 2020

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. But when the dust settles, they will have lost the trust that makes customer loyalty possible. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve.

Crisis 370

Crisis Short-term Customer Loyalty Long-term 370

Joseph Lalonde

MAY 4, 2022

They bring joy to our lives and teach us about friendship, loyalty, and love. Owning a dog can be one of the most rewarding jobs on the planet. But did you know dogs can also teach us important lessons about leadership? Many of you have heard of my dog, Lok. He’s a Vizsla, one of […].

Loyalty 290

Loyalty Leadership 290

Leading Blog

JUNE 20, 2023

Humility fosters loyalty. Pride lives inside our heads. Humility expands flexibility. Pride is rigid and demands my way. Humility boosts team morale. Pride inflates the self and deflates others. Pride looks out for the self and takes credit. Humility pursues excellence. Pride sees itself as great but actually settles for mediocrity.

Loyalty 333

Loyalty Morale Objective Creativity 333

Let's Grow Leaders

AUGUST 20, 2021

How approaching your work and decisions with a “let’s see how this works” perspective builds loyalty and engagement. Ambiguity and discomfort are a key part of the journey. 35:58 – Then we look at pencil culture vs pen culture.

Self-aware 476

Self-aware Loyalty Organization Team 476

Strategy Driven

APRIL 22, 2024

Enhancing the customer experience is becoming increasingly vital for businesses to pursue sustained growth and customer loyalty. This score is a predictor of customer loyalty, as studies have shown that the easier it is for customers to interact with a brand, the more likely they are to return and become advocates for the company.

Loyalty 106

Loyalty Customer Loyalty Metrics Brand 106

Let's Grow Leaders

JULY 23, 2021

30:01 – Then we look at how you can help your team express their talents and why that makes such a difference to their loyalty and engagement. The 12 Inch Rule of Leadership. 2:00 – Introducing Kaliym Islam, PhD, author of The 12 Inch Rule of Leadership. 13:49 – Then we discuss how Kaliym learned this leadership humility.

Leadership 444

Leadership Influence Career Loyalty 444

Leading Blog

NOVEMBER 22, 2019

Further, without empathy, leaders can’t build a team, inspire followers, or elicit loyalty. Empathetic leaders engender loyalty among both customers and employees. Empathetic leaders make good decisions because they are adept at processing information.

Leadership 384

Leadership Emotional Intelligence Loyalty Open-book 384

Strategy Driven

JULY 26, 2024

Implementing a Customer Loyalty Program When a store introduces a customer loyalty program , it’s like saying a special “thank you” to those who shop there often. By setting up a loyalty program, you’re not just boosting your sales; you’re building a relationship with your customers.

Customer Loyalty 88

Customer Loyalty Loyalty Retail Strategy 88

N2Growth Blog

DECEMBER 4, 2024

This synergy ensures a consistent and compelling customer experience across all touchpoints, strengthening brand loyalty and driving sustainable growth. Companies with strong CMO-CDO partnerships often experience accelerated revenue growth, enhanced customer loyalty, operational efficiency, and a competitive advantage.

Marketing 195

Marketing Customer Loyalty Loyalty Competitive Advantage 195

Leading Blog

FEBRUARY 12, 2020

Know what to look for in the talent you’re considering sponsoring, starting with performance and loyalty. What you should be concerned about when evaluating a potential protégés is loyalty to you and the organization. Step 3: Inspire for Performance and Loyalty. Step 1: Identify Potential Protégés. Performance is table stakes.

Loyalty 298

Loyalty Mentor Politics Skills 298

Let's Grow Leaders

MARCH 7, 2017

What leadership behaviors build employee loyalty and engagement? The first key to real encouragement is have a real understanding of which behaviors are driving your long-term results. For example, what behaviors lead to long-term customer retention? Sure it’s simpler to focus only on short-term outcomes.

Short-term 400

Short-term Long-term Compliance Loyalty 400

Engaging Leader

MARCH 1, 2021

Fostering engagement and loyalty in a virtual environment. This conversation includes: The challenges female leaders and “fempreneurs” face about working from home. How to master a remote work environment and balance it with your leadership. Tips for leading a remote team. Charlene Walters, MBA, Ph.D.

Environment 290

Environment Entrepreneur Workshop Loyalty 290

N2Growth Blog

JULY 17, 2024

This fosters a sense of value and understanding for the customer, leading to increased loyalty and engagement. These online platforms make it easy for companies to provide personalized experiences, listen to their customers’ stories, address their concerns promptly, and reward their loyalty.

Loyalty 221

Loyalty Advertising Brand Media 221

N2Growth Blog

SEPTEMBER 13, 2024

A CEO who communicates clearly, makes consistent and ethical decisions, and demonstrates transparency can inspire employees, build trust, and foster a strong sense of loyalty and collaboration. Moreover, the CEO’s approach to leadership profoundly impacts customer loyalty and satisfaction.

CEO 221

CEO Company Customer Loyalty Chief Executive Officer 221

Leading Blog

FEBRUARY 5, 2021

The Mafia values immorality, loyalty, resourcefulness, and steadfastness and attracted and retained mobsters with these values. Staying in the family required unyielding loyalty and a code of silence. Wannabe Mafioso often waited decades before becoming made men.

P&L 370

P&L Franchising Leadership Forrester 370

Leading in Context

FEBRUARY 24, 2021

By Linda Fisher Thornton Our responsibilities as a citizen, worker, leader, family member, and friend require us to choose ethics over loyalty. Yet, when we do, it can surprise people. Maybe that's because it is not the easiest path to take. Here's a story about a situation I faced very early in my career, when I was in my 20s.

Ethics 213

Ethics Positioning Power Loyalty 213

Leadership Freak

APRIL 21, 2022

Employee loyalty is a relic of the past. Employee retention is a fantasy in organizations when people are treated like tools. Free food and a foosball table in the employee lounge are sugar… Continue reading →

Loyalty 205

Loyalty Tools Organization Leadership Development 205

N2Growth Blog

APRIL 30, 2024

It recognizes the importance of acknowledging and responding to employees’ emotions, creating an open, empathic workplace culture that fosters trust and loyalty. Emotionally intelligent leadership values, above all, the key human elements that drive any successful business: empathy and understanding.

Emotional Intelligence 413

Emotional Intelligence Self-aware Leadership Morale 413

Lead Change Blog

MARCH 24, 2021

It’s more than just good service: there’s a science behind brand loyalty. From retail to healthcare to education, we all know that customer retention is a primary objective for many organizations, and rightfully so! But what is it that causes your customers to keep coming back?

Webinar 233

Webinar Loyalty Retail Objective 233

Joseph Lalonde

OCTOBER 17, 2022

A Loyalty Program. One way to encourage customers to keep returning is by implementing a loyalty program. Whatever form it takes, a loyalty program is an excellent way to build customer loyalty and keep people coming back from time to time. An Advertising Budget.

Insurance 210

Insurance Loyalty Advertising Budgeting 210

Leading Blog

MAY 3, 2024

It breaks down barriers, fosters genuine connections, and cultivates an environment where innovation and loyalty can flourish. Harnessing Vulnerability: A Guide for Leaders In the realm of leadership, where the pressure to perform and appear unflappable is relentless, allowing oneself to be vulnerable is an act of bravery.

Leadership 400

Leadership Open-book Self-aware Simon 400

Leading Blog

MARCH 6, 2020

If the employees of a company have an exceptional experience, they will ensure that customers thrive and will protect and grow their company with loyalty and pride. Work should be a place where humans flourish—where people learn, lead, and grow. Culture, it turns out, makes the difference.

Loyalty 348

Loyalty Magazine Learning-by-Doing Environment 348

Leading Blog

DECEMBER 20, 2024

Leaders may also fall down on the back end of staffing out of misplaced loyalty or being afraid to let go of people whove lost effectiveness or who turn out not to be good picks. Either they are poor judges of talent or, out of insecurity, they shy away from appointing the best people.

Power 257

Power Kaplan Delegation Executive Coaching 257

Lead from Within

FEBRUARY 10, 2023

Kindness can inspire loyalty and dedication: When employees feel valued and appreciated, they are more likely to go above and beyond in their work. This in turn fosters a more positive and collaborative work environment, where employees feel comfortable speaking up and sharing ideas.

Power 218

Power Diversity Loyalty Leadership 218

Let's Grow Leaders

NOVEMBER 8, 2024

He explains how shifting from manipulative tactics to relationship-focused strategies can build lasting customer loyalty. [33:24] Hear Mark’s take on balancing patience with proactive leadership, using nature as a metaphor to understand the organic timing of growth and success. [28:15] 33:24] Marketing as a safe space?

Leadership 234

Leadership Customer Loyalty Loyalty Tactics 234

Let's Grow Leaders

DECEMBER 12, 2022

It’s the human, decent thing to do for the impacted employees, and it will go a long way in building trust and loyalty with those who remain after the layoff. Do whatever you can to help your downsized team members land well. Nothing feels better than helping a great employee caught up in a bad twist of fate land well.

Team 562

Team How To Incubator Restructuring 562

N2Growth Blog

DECEMBER 8, 2023

They promote a customer-centric culture within the organization, increasing brand loyalty and profitability. As a result, Starbucks saw increased customer loyalty and substantial growth in its global operations. These examples illustrate how a strong and competent Chief Commercial Officer can drive business performance and growth.

Trends 374

Trends Business Model Execution Marketing 374

Great Leadership By Dan

DECEMBER 11, 2018

Teams without appropriate leadership Teams with appropriate leadership Lack or have misplaced confidence Display confidence Constantly seek direction Are self-managing Avoid decision making Have a clear focus Are fearful of mistakes Have an appropriate sense of ownership Have tenuous loyalty at best Have loyalty to the team leader Avoid extra effort (..)

Team 283

Team Simon Leadership Leadership Styles 283