Rich Gee Group

JANUARY 15, 2025

And lets be honest: If your management style consistently makes people feel belittled or emotionally drained, you might churn out short-term results, but youll never sustain momentum or loyalty. Self-Awareness. It starts with YOU. Self-awareness is the cornerstone of emotional intelligence.

Emotional Intelligence 195

Emotional Intelligence 360-Degree Feedback Self-aware Succession 195

N2Growth Blog

SEPTEMBER 13, 2024

Whether expanding into new markets, managing crises, or driving innovation , they bring insight and clarity, combining data with intuition. A CEO who communicates clearly, makes consistent and ethical decisions, and demonstrates transparency can inspire employees, build trust, and foster a strong sense of loyalty and collaboration.

CEO 360

CEO Company Customer Loyalty Chief Executive Officer 360

Great Leadership By Dan

OCTOBER 9, 2018

One of the most important skills for any manager is listening. Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader. It’s a management disease – Poor Listener Syndrome (PLS)!

360-Degree Feedback 289

360-Degree Feedback Management Self-aware Open-book 289

Leading Blog

JUNE 1, 2021

Whether it's the death of a friend, loss of a job, a bad break-up, or the isolation of Covid-19, those who manage to be where their feet are will grow, stretch and emerge stronger, smarter, and more prepared as we find peace and gratitude in the pause. Upstanding : How Company Character Catalyzes Loyalty, Agility, and Hypergrowth by Frank A.

Books 448

Books Kotter Agility Leadership 448

Let's Grow Leaders

AUGUST 16, 2021

The Great Resignation is new–the art of cultivating loyalty is consistent. The good news is that the fundamentals of fostering employee connection and loyalty may look different, but the principles haven’t changed. Growth and development don’t necessarily mean upward movement into management or leadership roles. Contribute.

Project 476

Project Letter Loyalty Consultative 476

Great Results Team Building

NOVEMBER 10, 2024

However, in a rush to meet deadlines and manage stress, we must not overlook the significance of relationships and creating connections—both with ourselves and others. Surveys show that managers are the most stressful part of an employee’s job and account for the greatest impact on their mental health.

Leadership Development 291

Leadership Development Development Leadership Sample 291

Rich Gee Group

NOVEMBER 11, 2024

In an era where brand loyalty was sacred, he made the seemingly crazy decision to open Amazon’s platform to competitors, allowing other retailers to sell directly on Amazon’s site. When you stay customer-focused, you set a foundation for long-term loyalty and trust that outlasts any market trend. No—he did the exact opposite.

Leadership 195

Leadership Short-term Long-term Loyalty 195

N2Growth Blog

JULY 17, 2024

Their spectrum of influence now transcends marketing to touch upon core aspects of business strategy, including product innovation, customer relationship management, corporate communications, and talent development. This fosters a sense of value and understanding for the customer, leading to increased loyalty and engagement.

Loyalty 339

Loyalty Advertising Brand Media 339

Lead from Within

DECEMBER 5, 2024

Authenticity Inspires Loyalty Many leaders believe that they need to put on a facade to be successful. In reality, authenticity is what inspires loyalty. When leaders are authentic, it encourages team members to be open and honest as well, which strengthens team dynamics and builds loyalty.

Skills 125

Skills Loyalty Leadership How To 125

Lead Change Blog

NOVEMBER 27, 2019

I spoke to Mike about how it must hard to be worried about the loyalty of one’s team members, and also discussed what he thinks makes someone a strong leader. The post Managing Irrational Colleagues appeared first on Lead Change. Next, build up rapport by establishing trust. I – Provide information.

Management 215

Management Guidelines Goal Loyalty 215

N2Growth Blog

SEPTEMBER 13, 2024

With an acute focus on customer experience, the CXO taps into vast reserves of customer data to craft innovative solutions that enhance user experiences, boost satisfaction, and build lasting loyalty. This includes spotting trends, predicting customer behavior, and using this information to craft strategies that boost engagement and loyalty.

Diversity 360

Diversity Long-term Loyalty Brand 360

Leading Blog

APRIL 8, 2020

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. I’ve observed companies panicking and doing anything they can to manage short-term cash—and destroying hard-earned relationships at lightning speed. If you don’t have a forever promise, you’re sunk.

Crisis 400

Crisis Short-term Customer Loyalty Long-term 400

N2Growth Blog

JANUARY 17, 2025

Nurturing loyalty hinges on curating consistent touchpoints, instilling proactive engagement models, and harnessing data to deliver personalized experiences. The Significance of Commercial Business Acumen A Commercial Leaders astute understanding of revenue generation, profitability levers, and risk management is fundamental to success.

Long-term 195

Long-term Short-term Execution Loyalty 195

N2Growth Blog

APRIL 30, 2024

Whether resolving conflicts, motivating team members, or managing stress, EQ drives the leader’s actions and reactions. Leaders who can self-regulate routinely manage their emotions well, avoiding destructive behaviors. This leadership facet is important as it avoids conventional transactional styles.

Emotional Intelligence 413

Emotional Intelligence Self-aware Leadership Morale 413

Rich Gee Group

FEBRUARY 17, 2025

Management teams are always looking at the bottom linealways. But management will notice if youve been pushing papers the same way for the last five years or youve settled into a routine that doesnt push your boundaries. From leading teams, strategizing new product lines, building client relationships, and managing budgets.

Execution 195

Execution ROI Bottom-up Agility 195

Innovation Excellence

NOVEMBER 14, 2024

She would manage everything related to maintaining the home and keeping it “showroom ready.” […] GUEST POST from Shep Hyken Many years ago, I sold a home. My real estate agent made a value proposition for me. If I hired her to sell my home, I could walk out of the house and never come back.

Long-term 126

Long-term Customer Loyalty Loyalty Real Estate 126

Let's Grow Leaders

DECEMBER 12, 2022

Leading through a layoff is one of the most unnerving challenges you can face as a manager. And, I had lost some of my best managers- – many of who had become close friends. We managed to sustain momentum, but it wasn’t easy. Your team will need extra time and space to process their feelings.

Team 562

Team How To Incubator Learning-by-Doing 562

Rich Gee Group

FEBRUARY 11, 2025

Have the Hard Conversation: Talk to your manager or team lead and be straight-up about needing more challenging tasks. Life is too short to spend your working hours tiptoeing around an impossible manager. Loyalty is great, but it doesnt pay the bills if the company refuses to reward your performance. Take action: 1.

Short-term 195

Short-term Micromanagement Webinar Self-aware 195

N2Growth Blog

JUNE 29, 2016

Rather it’s the ability to both earn and keep the loyalty and trust of those whom they lead that sets them apart. If you build into those you lead, if you make them better, if you add value to their lives then you will have earned their trust and loyalty. Are those you lead better off for being led by you?

Leadership 337

Leadership Loyalty Bottom-up Bond 337

Lead from Within

NOVEMBER 20, 2024

I guide them to understand that engagement, empowerment, and an innovative work culture are key to loyalty and performance. They trust their top talent to manage their responsibilities effectively, giving them the freedom to adapt work to their personal rhythms.

Commitment 138

Commitment Executive Coaching Loyalty Career 138

Strategy Driven

APRIL 22, 2024

Enhancing the customer experience is becoming increasingly vital for businesses to pursue sustained growth and customer loyalty. This score is a predictor of customer loyalty, as studies have shown that the easier it is for customers to interact with a brand, the more likely they are to return and become advocates for the company.

Loyalty 106

Loyalty Customer Loyalty Metrics Brand 106

Let's Grow Leaders

MARCH 7, 2017

Managers encourage the wrong behavior, for the wrong reasons…setting off a ripple effect of well-meaning frustration. What leadership behaviors build employee loyalty and engagement? Or have you seen a peer recognized for their “great work” only to find yourself secretly muttering “If they only knew?”

Short-term 400

Short-term Long-term Compliance Loyalty 400

Tanveer Naseer

MAY 23, 2017

That’s why it’s important to know who you are as you lead if you want to understand how you go about the work of managing, delegating and leading. The best managers tell the truth and always speak with candor because they want honest relationships with those who matter most: their people.

Loyalty 278

Loyalty Learning-by-Doing Micromanagement Delegation 278

Leading Blog

FEBRUARY 12, 2020

Sylvia Ann Hewlett reports in her book, The Sponsor Effect , “Senior-level managers are 53 percent more likely to have received a promotion in the last two years, if they have a protégé.” Know what to look for in the talent you’re considering sponsoring, starting with performance and loyalty. Step 1: Identify Potential Protégés.

Loyalty 326

Loyalty Mentor Politics Skills 326

Great Results Team Building

FEBRUARY 17, 2025

Leaders who foster loyalty lead with empathy, patience, and trust. 3 Grow Leaders with Better Focus and More Awareness Many leaders step into management roles because of past performancenot necessarily because they have the skills to lead effectively. Without the right tools, even well-intentioned managers can struggle.

Team 131

Team Teamwork How To Self-aware 131

Let's Grow Leaders

AUGUST 20, 2021

How approaching your work and decisions with a “let’s see how this works” perspective builds loyalty and engagement. Ambiguity and discomfort are a key part of the journey. 35:58 – Then we look at pencil culture vs pen culture.

Self-aware 476

Self-aware Loyalty Organization Team 476

Leading Blog

FEBRUARY 5, 2021

The mob bosses constructed enduring crime rings using core economic concepts of corporate governance that lawful managers also must follow. The Mafia values immorality, loyalty, resourcefulness, and steadfastness and attracted and retained mobsters with these values. Wannabe Mafioso often waited decades before becoming made men.

P&L 401

P&L Franchising Leadership Forrester 401

Leading Blog

JANUARY 30, 2023

Quiet firing” came about in response to it, describing the passive-aggressive behavior of managers who withhold opportunities from quiet-quitters instead of firing them altogether. Company leaders and managers must be able to communicate the same vision. There’s no way to reach a goal when everyone is rowing out of sync.

Trends 430

Trends Company COO CFO 430

N2Growth Blog

JULY 17, 2024

They are responsible for managing and optimizing all revenue generation processes within an organization, and their decisions can significantly impact the company’s financial success. A CRO’s role involves managing existing revenue streams and persistently seeking out newer avenues to increase revenue.

Execution 370

Execution Long-term Customer Loyalty Marketing 370

Let's Grow Leaders

JULY 23, 2021

30:01 – Then we look at how you can help your team express their talents and why that makes such a difference to their loyalty and engagement. The 12 Inch Rule of Leadership. 2:00 – Introducing Kaliym Islam, PhD, author of The 12 Inch Rule of Leadership. 13:49 – Then we discuss how Kaliym learned this leadership humility.

Leadership 444

Leadership Influence Career Loyalty 444

Strategy Driven

JULY 26, 2024

Whether you own a small shop or manage a big store, finding new ways to boost sales and keep customers happy is key. Implementing a Customer Loyalty Program When a store introduces a customer loyalty program , it’s like saying a special “thank you” to those who shop there often.

Customer Loyalty 88

Customer Loyalty Retail Loyalty Strategy 88

Lead Change Blog

MARCH 24, 2021

It’s more than just good service: there’s a science behind brand loyalty. College brings even more freedom and less structure, making time management even more critical for college students. From retail to healthcare to education, we all know that customer retention is a primary objective for many organizations, and rightfully so!

Webinar 233

Webinar Loyalty Retail Objective 233

N2Growth Blog

DECEMBER 8, 2023

In addition, the CCO manages and implements strategies to drive revenue growth, break into new market segments, and foster customer engagement. Above all, risk management skills and sound business acumen are required to drive profitable growth and sustainable business expansion.

Trends 374

Trends Business Model Execution Marketing 374

N2Growth Blog

AUGUST 22, 2024

Advanced leadership, strategic thinking, and strong communication skills are vital for navigating financial negotiations, driving profitability, and managing regulatory complexities. This includes evaluating automation scenarios, assessing return on investment, and managing the economic implications of new technologies.

Chief Financial Officer 317

Chief Financial Officer CFO Skills Compliance 317

Lead from Within

DECEMBER 4, 2024

This skill helps you connect with your team on a personal level, fostering trust and loyalty. Here are five critical leadership capabilities that turn human advantage into sustained business success: Emotional Intelligence to Foster Trust AI might be powerful, but it lacks empathy.

Emotional Intelligence 146

Emotional Intelligence Skills Leadership Creativity 146

N2Growth Blog

AUGUST 15, 2024

N2Growth offers solutions such as leadership coaching and assessments, which significantly contribute to developing the strategic and people management capabilities required for the CISO role in the modern business environment. Adding to the complexity is the explosion of data, which has significantly increased the risk of breaches.

Information 354

Information Compliance Long-term Technology 354

Women on Business

JUNE 8, 2024

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Customer Loyalty 100

Customer Loyalty Reference Loyalty Software 100