Strategy Driven

DECEMBER 2, 2016

If you cannot take the dirtiest job in any company and do it yourself, then you will never become “management.” The management that takes steps to “fix themselves” rather than always projecting problems upon other people will have a successful organization. Your success may bring out insecurities within others.

Mentor 50

Mentor Learning-by-Doing Open-book Career 50

Harvard Business Review

DECEMBER 25, 2013

If you haven’t seen the promos yet, Coin is a new device that aggregates all of your information from credit, debit, and even loyalty cards and can be swiped just like a regular credit card. Coin has managed to test the market without ever actually releasing the physical product. Product development Risk management Sales'

Products 8

Products Productivity Reis FAQ 8

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Understand the Customer Holistically.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. These require sophisticated, sustainability-based management. ” Improving risk management. billion in mining projects since 2010. Fostering innovation.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

SEPTEMBER 19, 2017

” Many managers can easily recite the business case for ethics: Who doesn’t want better risk management, deeper employee engagement, reduced regulatory costs, public trust, and a lure to purpose-driven Millennials? The dominance of the win-win orthodoxy is a sign of progress.

Ethics 14

Ethics Short-term Long-term Supply Chain 14

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

FEBRUARY 7, 2014

And finally, highly reputed companies are more stable, which means they have higher market valuation and stock price over the long term and greater loyalty of their investors, which leads to less volatility. Health Risk management Sustainability' So why doesn’t every company do what CVS did?

Reputation 8

Reputation Intangible Assets Competitive Advantage Long-term 8

Harvard Business Review

APRIL 5, 2016

New customers are, well, new — they have no loyalty to the company and no history, and they may very well bring new demands. A rapidly growing firm also attracts competitors, which see the expanding market and the opportunity to attract new customers.

Company 8

Company Transportation Insurance System 8

Harvard Business Review

MARCH 21, 2011

That's my management tip for today. A few Middle Eastern rulers are trying this tack, changing ministers and investing in things that people want before internal dissent gets out of hand — in essence, upgrading their product before losing market position. Do you think the world is out to get you? Go ahead, be a little paranoid.

Benchmarking 15

Benchmarking Health Care Loyalty Construction 15

Harvard Business Review

MAY 8, 2013

Tony, the chief marketing officer, had suggested taking a drive so that they could talk about the integration of Beacon''s latest acquisition, VillageCar. I know I''m an ops guy and you''re the marketing guru, but I don''t buy it," Henry said. It gave us access to a new market. Their loyalty is fanatical. Tony asked.

Case Study 8

Case Study Brand How To Beyer 8

Harvard Business Review

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. This statistic is alarming, but in fact it significantly understates the scope of the threat.

ROI 9

ROI Long-term Banking System 9

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. Both practices have long developed insights into their customers based on data and analytics.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

SEPTEMBER 16, 2014

When I flew into Lagos last month – only a few days after Nigeria had confirmed its first case of the Ebola Virus Disease – the city was clearly deep in risk management mode. In a similar way, clinics and pharmacies should actively seek to build trusted brands by engaging more proactively with under-served communities.

Health Care 8

Health Care Disruptive Innovation Franchising Innovation 8