Management Marketing Morale Quinn 
Harvard Business Review
OCTOBER 28, 2014
As the two markets homogenized into a general mass American market, focused mail-order retailers like Sears and Montgomery Ward saw sales and profits drop. And that answer was new management — Robert Wood — “a man who was capable of introducing a new entrepreneurial concept.” And what was that? Rucci , Steven P.
Harvard Business Review
SEPTEMBER 12, 2014
Your company might not be as extreme as Jack Welch’s GE, which famously relied on forced rankings to cull weaker managers (a system still in use by more than half of Fortune 500 firms as of 2012), but chances are your company has given you a number that puts you in a specific spot on the employee continuum. So now the U.S. So now the U.S.
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